Turning Point Australia Reviews, Cost, Complaints
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Turning Point Australia


The Basics

Turning Point Australia is a treatment organization for substance use disorders as well as “surface addictions” such as gambling. Turning Point offers an array of treatment programs as well as referrals for extensive services throughout the state of Victoria. The 12-step recovery model is an integral component in the programming, and medication management is available for clients in need of dual diagnosis for co-occurring mental health conditions like depression, trauma and anxiety.

Treatment and Staff

Before beginning treatment, clients go through an extensive assessment process that helps determine the most effective, personalized care strategy to address the unique needs of the individual client. Based off of this evaluation, Turning Point Australia will recommend the best course of action, be it through the facility’s own services or referrals to outside partners. When necessary, clients are transferred into either an outpatient or inpatient medical detox program with around the clock supervision and medication management to help mitigate withdrawal.

In addition to referrals to an array of medical and treatment services including phone and online care, Turning Point also offers a multifaceted treatment model that integrates a number of therapeutic methods including detox, evidence-based therapies, life skills training and the 12-step recovery model.

The ‘Making Waves’ program is comprised of 12 individual therapy sessions utilizing ACT to manage stress, anger and anxiety. Turning Point Australia also offers the ‘Reaching Out’ counseling program specifically for clients from aboriginal backgrounds. The program includes individual, group and family therapy as well as assessment. In addition, the facility offers a range of peer and family support groups

Turning Point Australia employs a multidisciplinary team of physicians, psychiatrists, counselors, clinicians and nurses. Medication management is available for clients in need of dual diagnosis support.


Turning Point Australia offers a six-week telephone program that supports individuals with alcohol and substance use disorders as well as individuals with gambling issues. The program is not meant as a primary form of treatment, but rather as supplementary care.

In Summary

Turning Point Australia is a treatment facility located in the suburbs of Melbourne that specializes in the care of clients struggling with alcohol and substance use disorders as well as surface addictions. The facility provides an array of treatment programming including medical detox services, evidence-based therapies and individual, group and family counseling. Turning Point offers medication management and psychiatric assessments for clients with dual diagnosis. For clients in Victoria seeking help, Turning Point Australia offers comprehensive programming, a team of experts and a network of partners across the state.

Turning Point Australia Location

Turning Point Australia
43 Carrington Road
Ground Floor
Box Hill, 3128, Victoria

Turning Point Australia Cost

Turning Point Australia Cost: Call for details. Reach Turning Point Australia by phone at 800 888 236 or by email.

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