WHOS Newcastle Reviews, Cost, Complaints
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WHOS Newcastle


WHOS Newcastle Review

The We Help Ourselves (WHOS) treatment organization provides a comprehensive outpatient treatment at its Newcastle location. Newcastle specializes in the care of local men and women struggling with opioid use disorders. The facility seeks to treat the underlying root causes of conditions, as well as their symptoms. Consequently, Newcastle offers a multifaceted approach to care that includes a number of therapeutic methods. Clients with co-occurring disorders receive dual diagnosis support. The 12-step recovery model is not a component of treatment. The Ministry of Health in New South Wales fully funds the program,

Treatment and Staff

Before beginning treatment at Newcastle, clients speak with a team member on the phone to determine eligibility. From there, individuals undergo a comprehensive intake evaluation that helps the facility design the best possible personalized treatment strategy that they tailor to address the specific needs and goals of the individual client. Newcastle provides specialized opioid substitution therapy that replaces opioids with medications like buprenorphine and methadone. The program operates on a six-week schedule with varying treatment days each week.

While methadone and buprenorphine are integral components of care, Newcastle provides clients with an integrative treatment experience that includes several complementary therapies. Clients engage in individual and group therapy sessions that clinicians root in evidence-based ACT. Because of this, individuals learn to accept their past without trying to change it. The facility also offers psychoeducation courses that focus on a range of related topics including anger management, stress management, mental and physical wellness. WHOS Newcastle places a premium on client empowerment. As a result, the facility seeks to build clients’ self-esteem and a general enthusiasm for a sober life. Individuals learn life and job skills. Classes also work with case managers to set goals and design a continued support plan.

The WHOS Newcastle team has addiction specialists and an experienced nursing team. Clients struggling with co-occurring mental and physical health conditions receive dual diagnosis support in the form of medication management.


Newcastle provides breakfast and lunch free of charge. The facility also offers parenting classes for clients.

In Summary

WHOS Newcastle is an outpatient treatment facility that specializes in individualized opioid substitution treatment programming for clients struggling with opioid use disorders such as fentanyl and heroin. Participants can expect evidence-based individual and group therapy, psychoeducation and case management. Above all, for anyone seeking a comprehensive curriculum without going into an inpatient facility, Newcastle is an excellent option.

WHOS Newcastle Location

Shop 7/451 Hunter Street
Newcastle NSW 2300

WHOS Newcastle Cost

Treatment is covered by the Ministry of Health. Reach WHOS by phone at 02 4911 9009 or by email.

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