Wekiva Springs Hospital Reviews, Cost, Complaints

Wekiva Springs Center

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wekiva-springs-centerThe Basics

Wekiva Springs Center, which opened in 2004, is in Northern Florida, 15 minutes south of Jacksonville. In a state full of treatment facilities, what distinguishes this hospital? The comprehensive and continuing care; Wekiva Springs accepts dual diagnosis clients as well as those with independent substance abuse issues, mental health disorders and eating disorders. People looking for addiction treatment founded in the 12 steps and CBT, but perhaps with more complicated medical histories, have access to the gamut of services, from medical detox to residential treatment to Intensive Outpatient Programs (IOP) and aftercare planning. All of this in the beauty of the Sunshine State.

Accommodations and Food

Wekiva Springs Center is a 68-bed facility for adults. The vibe is kind of like a chain hotel near the airport; it has everything it’s supposed to have, except perhaps an overall feeling of comfort. The lobby is reminiscent of a doctor’s office waiting room—blue chairs, white carpet, low ceiling. The rooms where clients meet for group are similarly furnished, and somewhat dark. Treatment is treatment, but at Wekiva Springs, clients can make use of the indoor pool and a tennis court, which kind of rounds out the hotel analogy.

Each bedroom at Wekiva Springs has twin-sized beds and corresponding dressers. There are no private rooms, but roommates don’t have to share a bathroom with anyone other than each other. There are gender-specific wings of the building available if living on a co-ed floor is a concern. There is a balance of self-care responsibility here—for example, clients don’t prepare their own meals, but they do take care of their own laundry.

Meals in the cafeteria are served buffet-style, eaten around a group of small tables. Vegetarians can get by; a small salad bar is available for lunch and dinner, but meals are not made to accommodate special requests.

Treatment and Staff

Most clients at Wekiva Springs are dual diagnosis. Recovery for these clients begins with treating, and medicating if necessary, underlying issues like depression, anxiety, bi-polar and post-traumatic stress. Other underlying issues affecting most addicts might be unhealthy beliefs carried over from childhood, beliefs that manifest in low self-esteem and unrealistic goal setting. The program involves psychoeducational lectures and intensive group therapy. Individual therapy is scheduled on an as needed basis. Still, clients should be getting adequate personal attention, with a one-to-three staff-to-client ratio.

Wekiva Springs offers special types of therapy to clients with specific backgrounds; for example, military or ex-military clients are treated with EMDR, EFT, or rapid trauma resolution therapy to work on post-traumatic stress. While each client may have a slightly different program, most follow the same basic routine. Breakfast is followed by a community meeting, yoga, meditation and then a morning process group. In process group, clients discuss their patterns of thinking and how resultant unhealthy habits were previously ways to cope with reality. Such groups can work up an appetite; luckily, group is followed by lunch. Afterwards, clients meet for a stress management group: how to deal with reality. After a break, clients with chemical dependency issues meet for an exploration of the 12-step recovery model. Wekiva Springs uses a particular brand of the 12-step model, however, called Recovery Dynamics, a trademarked approach to the Big Book of Alcoholics Anonymous by the Kelly Foundation. While alcoholics and addicts meet together, other clients have time to discuss how underlying childhood trauma has been made manifest in their actions as adults. After these groups, clients get back together for CBT; led by a counselor, this group allows clients to process emotions through role playing. After both groups, clients have dinner and a well-deserved break. Next up is some variety of 12-step meeting, a guided meditation and then an hour to journal about the day.

Wekiva Springs runs a substance abuse and mental health outpatient program from their headquarters as well as from their Beaches satellite location 14 miles away. Both locations are open five days a week. Some clients step down from inpatient treatment while others, whose circumstances are not so jeopardizing, use outpatient as a jumping off point for their recovery. Clients arrange with a counselor how many groups they can and should attend. Morning group runs from 9 am to noon and afternoon group from 1 pm to 4. There are evening sessions for those people whose work and family schedules don’t allow them to attend during the day. A separate program is also available for seniors, who are provided transport to and from the Beaches location.

Extras

An indoor pool, tennis court, yoga, guided meditation and art therapy are just some of the extras offered here.

In Summary

Wekiva Springs Center specializes in the treatment of addiction and co-occurring mental health issues—plain old addicts and alcoholics will be in the minority here. This shouldn’t deter anyone from this type of program because, really, are there any plain old addicts and alcoholics? Perhaps with this kind of attention, underlying issues will be identified and getting sober will suddenly become a less daunting prospect.

Wekiva Springs Center
3947 Salisbury Rd
Jacksonville, FL 32216

Wekiva Springs Center Cost: $10,000 (30 days). Reach Wekiva Springs Center by phone at (904) 296-3533 or by email. Find Wekiva Springs Center on Facebook

Do you have a complaint or review of Wekiva Springs Center to add? Use the comments area below to add your Wekiva Springs Center review.

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11 Comments

  1. angelo barrera on

    I was FORCEFULLY confined in that facility for two days. I finally convinced six doctors and clinicians that I did not need to be confined in that dark, smelly place. I still feel angered of the way I was maltreated. My family was denied entry to the building by a clerk who was, remotely, watching the door and no one helped me to have them come in to see me and to get me out of that HELL HOLE! That place should be shut down! There was no pool, or salad bar, the food was cold and inadequate for me since I am a heart patient, it consisted of meat, bread, served in a Styrofoam container. The beds were old and not comfortable, I stayed up all night afraid of the conduct from the other patients. The bathroom had no door and the torn curtain was hanging off the curtain rod. I was been watched defecating and urinating by the roommate and other patients. It is a co-habitation facility and I truly cannot say whether or not the females feel safe living there day after day. I was glad that I was able to get the hell out of there at the end of the 2nd day, and drove my self back home.

  2. Jeanette Roscoe on

    OMG….SERIOUSLY………………I AM FLABERGASTED AT THESE REVIEWS…..
    I WAS JUST A CLIENT, PATIENT THERE & HAD THE BEST EXPERIANCE….I have been in and out of mental hospitals, rehabs and various other psychiatric establishments. Non compare to the efficacy and dedications this hospital acquires. I completed the 28 day program with the utmost care of the staff. The Womans unit for duel diagnosis. I have many mental conditions to post. However all were addressed.
    As far as PTSD I received EMDR the therapist that conducted this procedure was very helpful, insightful and efficient. My self harm was every 15mins evaluated. My suicide ideations were every 12 hours screened. Net alone the kindest nurses, techs and doctors were available to me hands on at any given time of the day or not. I worked hands on with my psychologist daily for my personality disorder with CBT.
    I am also an addict & alcoholic the therapists are all CAP listened to ensure the 12 steps integrated with mental disorders with coping skills, tools, self awareness groups.
    The recreation therapist were very insightful with meditations, movement self care. As far as the pool, Tennis courts, & outside red. The grounds are spotless, the pool was clean and fresh.
    I am grateful for this hospital as I am still clean today, medications are great, as well as my aftercare that I diligent about….

  3. Disgusting place that makes you feel like a prisoner. I had been forced to attend by Baptist Beaches because of a false assumption that I needed mental evaluation and was a danger to myself. You are stripped of your posessions, your dignity. They are not here to listen to you but collect your insurance. How does a person with no mental instabilities and who does not require medication end up in a place like this? Corrupt. Do not go here.

  4. Margot Audler on

    My mother was self voluntary checked into this facilty, aka HELL HOLE on a Thursday, only to be observed at 72 hours. They kept her for a week to MILK HER INSURANCE, and when I would try and call to find out any information on why she was being told she would be discharged, then then denied it for three days straight, the staff, therapist I finally got on the phone all couldn’t answer my question. Not one person was able to explain why they decided to keep her a week. So when I expressed frustration and told each and every nurse I could get on the phone that I feel like you are just milking my mothers insurance they were dismissive, rude and antagonistic. After that question was raised it was run around city, and today when I talked to her she finally told me she was being discharged because I was “causing a ruckus”. WHAT.THE.FUCK. RAN THRU MY MIND INSTANTLY. Now she is telling me her doctor accused her and myself of acting “suspicious” about her medication she is there to get refilled, and denying her a correct script of what medications I don’t even know because NONE OF THAT IS EVEN TRUE!!!!!! I wouldn’t send someone I hate there, much less my mother who I would die for. I had NO CLUE about how awful this place was until I read these reviews after feeling suspicious about their motives. I’m so glad the internet exists for things like this. Now my mother is being punished and put at risk of her health if she isn’t prescribed correct doses for several of her medications. As I type this my mind races and worries for her so much. My mother was punished because I called her too much. This place is a fucking wolf in sheep’s clothing. Do NOT go there for help. Please god.

  5. Ive heard nothing has changed….
    DON’T GO!!!!!! If you have no choice make sure someone is visiting calling checking on you a lot. Good luck to both of you

  6. Sorry to anxious to edit right now. Was voicetexting. I don’t know why I felt brave enough to attempt a review today because just doing so has made me feel quite on well.EI was there I believe you I wanted to makes my own complaints from my horrible dangerous time that I was in there but I still start shaking and throwing up every time I think of the place it worse than my PTSD so much. Very filthy unethical dishonest dangerous place to be. and I should know unfortunately I have been in a lifetime mental health care consumer. I was also near the office and can hear them when they were laughing about how they feel all their beds because they let people continue to smoke and its true in part I chose them because I didn’t have to quit smoking but the rest of it was the glorious brochure. Did you see the tennis courts? Did you see the swimming pool? Completely neglected filthy snake pits. bTW I used to be a nurse so the things I overheard being said and some of the things I witnessed and saw the staff doing weird criminal like literally criminal. My sister had to come rescue me and yank me out of there …lucky for me she was a long time social worker for Tampa General Hospital. They knew she wasn’t screwing around and they released me into her care. I really hope that your mother is doing better now I am currently trying to taper off of my own benzos with the help from my GP and yes what kind of springs did some very unethical things to me even the head pharmacologist stepped in and said you cannot do this and the doctor told him some very rude things and the head pharmacy guy still put his foot down thank God about an anti-psychotic I was very allergic to. That didn’t stop the doctor from stopping all of my medications and then leaving for 4 days just to get even. I have a cute protracted withdrawal syndrome and I have serious kindling issues they made it a hundred times worse and have made my subsequent attempts to taper off of benzos harder.. I don’t understand why its so hard to bring these people to justicealthough I would hazard a guess that it’s because by the time you get out you are so mentally ill and incapable of doing anything that you never get around to it or the s*** gets buried. If you’re mentally ill nobody believes you they don’t even believe the families. the only other place I’ve been in that was this monstrous was as a child in Chicago it was called read state psychiatric hospital. it was listed as one of the worst top 10 in the United States in the Chicago Tribune. I was a child when I was there I’m starting to shake just thinking about it so no more PTSD triggers for me today I don’t even know why I’m looking this s*** hole up I guess I was hoping somebody is doing a class action lawsuit

    • Good grief! is there anything good about this place? The Vines is sending my 20 yr old son there for 28 days to get more stable on his meds, before going back to a rehap facility. Please tell me he’ll be safe at least.

      • No kidding! I was about to go but all the reviews were scary. I’m dealing with mental health issues, I don’t need for it to get worse. Let me know what you find out.

  7. Sent my mother there who has abused benzos and opiates for 30 years. They abruptly stopped the meds instead of tapering. She ended up falling so they sent her to st. Vincents for care when we tried to get her back into the facility they said she was detoxed and didn’t meet protocol to be readmitted. She was sent home with post acute withdrawals and extremely high blood pressure and had a seizure from the withdrawals and ended up with a head injury from the fall with some bleeding on the brain. Her post acute withdrawals are like nothing I’ve nevet seen and she was sent home with the family in more turmoil than when she was admitted into Wekiva.

    • EI was there I believe you I wanted to make my own complaints from my horrible dangerous time that I was in there but I still start shaking and throwing up every time I think of the place it worse than my PTSD so much. Very filthy unethical dishonest dangerous place to be. and I should know unfortunately I have been in a lifetime mental health care consumer. I was also near the office and can hear them when they were laughing about how they feel all their beds because they let people continue to smoke and its true in part I chose them because I didn’t have to quit smoking but the rest of it was the glorious brochure. Did you see the tennis courts? Did you see the swimming pool? Completely neglected filthy snake pits. bTW I used to be a nurse so the things I overheard being said and some of the things I witnessed and saw the staff doing weird criminal like literally criminal. My sister had to come rescue me and yank me out of there …lucky for me she was a long time social worker for Tampa General Hospital. They knew she wasn’t screwing around and they released me into her care. I really hope that your mother is doing better now I am currently trying to taper off of my own benzos with the help from my GP and yes what kind of springs did some very unethical things to me even the head pharmacologist stepped in and said you cannot do this and the doctor told him some very rude things and the head pharmacy guy still put his foot down thank God about an anti-psychotic I was very allergic to. That didn’t stop the doctor from stopping all of my medications and then leaving for 4 days just to get even. I have a cute protracted withdrawal syndrome and I have serious kindling issues they made it a hundred times worse and have made my subsequent attempts to taper off of benzos harder.. I don’t understand why its so hard to bring these people to justicealthough I would hazard a guess that it’s because by the time you get out you are so mentally ill and incapable of doing anything that you never get around to it or the s*** gets buried. If you’re mentally ill nobody believes you they don’t even believe the families. the only other place I’ve been in that was this monstrous was as a child in Chicago it was called read state psychiatric hospital. it was listed as one of the worst top 10 in the United States in the Chicago Tribune. I was a child when I was there I’m starting to shake just thinking about it so no more PTSD triggers for me today I don’t even know why I’m looking this s*** hole up I guess I was hoping somebody is doing a class action lawsuit

      • Sorry to anxious to edit right now. Was voicetexting. I don’t know why I felt brave enough to attempt a review today because just doing so has made me feel quite on well.EI was there I believe you I wanted to make my own complaints from my horrible dangerous time that I was in there but I still start shaking and throwing up every time I think of the place it worse than my PTSD so much. Very filthy unethical dishonest dangerous place to be. and I should know unfortunately I have been in a lifetime mental health care consumer. I was also near the office and can hear them when they were laughing about how they feel all their beds because they let people continue to smoke and its true in part I chose them because I didn’t have to quit smoking but the rest of it was the glorious brochure. Did you see the tennis courts? Did you see the swimming pool? Completely neglected filthy snake pits. bTW I used to be a nurse so the things I overheard being said and some of the things I witnessed and saw the staff doing weird criminal like literally criminal. My sister had to come rescue me and yank me out of there …lucky for me she was a long time social worker for Tampa General Hospital. They knew she wasn’t screwing around and they released me into her care. I really hope that your mother is doing better now I am currently trying to taper off of my own benzos with the help from my GP and yes what kind of springs did some very unethical things to me even the head pharmacologist stepped in and said you cannot do this and the doctor told him some very rude things and the head pharmacy guy still put his foot down thank God about an anti-psychotic I was very allergic to. That didn’t stop the doctor from stopping all of my medications and then leaving for 4 days just to get even. I have a cute protracted withdrawal syndrome and I have serious kindling issues they made it a hundred times worse and have made my subsequent attempts to taper off of benzos harder.. I don’t understand why its so hard to bring these people to justicealthough I would hazard a guess that it’s because by the time you get out you are so mentally ill and incapable of doing anything that you never get around to it or the s*** gets buried. If you’re mentally ill nobody believes you they don’t even believe the families. the only other place I’ve been in that was this monstrous was as a child in Chicago it was called read state psychiatric hospital. it was listed as one of the worst top 10 in the United States in the Chicago Tribune. I was a child when I was there I’m starting to shake just thinking about it so no more PTSD triggers for me today I don’t even know why I’m looking this s*** hole up I guess I was hoping somebody is doing a class action lawsuit

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