WCA Hospital Reviews, Cost, Complaints

WCA Hospital

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WCA HospitalThe Basics

WCA Hospital can be found in the city of Jamestown, New York. The city’s proximity to Lake Erie made it a prime place for trade around the turn of the century, which is when the Women’s Christian Association of New York opened a boarding house in Jamestown with a room for the sick. Out of those humble beginnings, WCA Hospital was born. Today, WCA is the largest healthcare provider in Southwestern New York. Among its many services, the facility offers inpatient and outpatient programs for addiction and co-occurring disorders.

Accommodations and Food

The co-ed, inpatient program at WCA was opened in 1989, and is located on the fourth floor of the hospital’s main building. The unit has just 13 beds and most rooms and bathrooms are shared, though two much-coveted private rooms are available for an additional fee. The unit was also recently redecorated—all walls and furniture have been painted blue and sage green to foster a calming environment.

Residents eat in a small dining room of their own within their unit, and the hospital cafeteria delivers meals three times a day. Food is standard hospital fare: spaghetti, chicken, burgers and the like. Vegetarian options are also available, including salads and veggie burgers. Snacks such as fresh fruit and pretzels are provided in the unit as well, for clients to munch on throughout the day.

Treatment and Staff

Many residents come to WCA referred by an outside program and are thus pre-sorted upon arrival, but those who self-enrolled must first meet with a counselor to determine an appropriate level of care. These evaluations are available Monday through Friday at 1 pm. Medical detox is available in a unit separate from the substance abuse program, but those with less severe withdrawal symptoms can be managed within the unit. Residents typically stay for 28 days, but are not on lockdown like some inpatient programs.

Clients are treated holistically over the course of their four weeks. A team of doctors and therapists with addiction experience lead the program under a medical director, and those with co-occurring mental health issues meet with a psychiatrist to discuss treatment options (which can include medication). While there is no specific track for dual diagnosis, those taking medication as part of their plan check in regularly with nurses and doctors, and there is abundant medical support in case of other emergencies.

While in treatment, residents learn about the 12 steps to address the disease of addiction, and deal with the psychological effects of substance abuse in individual and group therapy sessions. WCA’s curriculum teaches that psychological and spiritual growth are important in recovery, just as important as abstinence from drugs and alcohol. To that end, clients are also taught to cultivate mindfulness through meditation and breathing techniques.

Residents also work on healing their fractured and dysfunctional family systems in therapy, and loved ones are also encouraged to come in for family sessions with a counselor. As part of their aftercare program, clients are introduced to local support groups so they can remain active in a recovery community after treatment ends.

Following the completion of their 28 days, there’s also the option of continued care through WCA’s outpatient program (also available for those who do not require 24-hour supervision). The frequency and duration of outpatient is completely individual, though most clients attend individual sessions once a week and group sessions one to three times a week.

As mentioned above, WCA Hospital employs a comprehensive team of specialists including psychiatrists, psychologists, certified social workers, CADCs, recreation therapists, registered dietitians, nurses and wellness specialists. One or two counselors are available between 7 am and 9 pm every day in the inpatient unit, and nurses are available around the clock. At any given time, the client-to-staff ratio is three-to-one.

Extras

Additionally, WCA offers a range of specialized services including an adolescent substance abuse outpatient track, a smoking cessation program, a cocaine addiction program and concurrent outpatient care for families of those in treatment. The hospital also provides Spanish language services for inpatient clients.

WCA Hospital’s Wellness and Nutrition Services also offers the community their Way To Go Kids! program—a unique approach to helping kids build lifelong healthy attitudes about food and fitness. The program is an eight-week curriculum of fitness, nutrition and lifestyle change.

In Summary

First and foremost, WCA Hospital runs the only adult inpatient addiction program for adults in all of Chautauqua County. It has a wealth of medical professionals at its disposal, and the family program provides loved ones the individual attention they need to combat a family disease.

WCA Hospital Inpatient
207 Foote Ave, 4th Fl, 4B Unit
Jamestown, NY 14702

WCA Hospital Cost: $17,700 (21 days). Reach WCA Hospital by phone at (716) 664-8620 or by email. Find WCA Hospital on Facebook

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