Veterans Outreach Center Inc Reviews, Cost, Complaints
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Veterans Outreach Center Inc


Veterans Outreach Center IncVeterans Outreach Center Inc Review

Founded in 1973, Veterans Outreach Center Inc is a non-profit organization in Rochester, New York that provides a range of affordable programs and services for veterans. Though a number of employment programs and standalone counseling options are available, the facility also offers residential treatment for clients struggling with addiction.

Accommodations and Food

Clients live in one of two facilities—Richards House or Otto House, which are located next door to one another. The houses have 28 beds available altogether with residents staying in semi-private rooms shared between two to three at a time. Each bedroom comes with twin beds, dressers, basic decor and shared closet space. The houses themselves are set up like any normal home and come with carpeted floors, shared living spaces with cable TV, WiFi, on-site laundry and fully-equipped kitchens. All residents are provided food though they work together to cook meals for the house.

Treatment and Staff

Before beginning a program, each client goes through an intake and assessment process to help staff members determine their needs. Generally speaking, the programs provided are all-encompassing—in addition to individual and group therapy with evidence-based methods like CBT and DBT for addiction, clients also learn a variety of life and coping skills to help them in the real world. To that end, other services provided include vocational assistance, financial counseling and flexible case management. The program is 12-step based and also includes limited support for dual diagnosis issues like depression and anxiety. Lengths of stay in the program are flexible and vary by client.

The staff at Veterans Outreach Center consists of case managers, art therapists, LCSWs, CASACs, RNs and additional Master’s-level counselors.


The organization offers housing assistance for those finishing primary care as well as stepped down outpatient sessions as a form of aftercare. Some holistic methods including art therapy are also included. Additionally, Veterans Outreach Center facilitates a special “Battle Buddy” track, a peer-to-peer mentoring program which connects veterans together to aid in the healthy transition back into civilian life.

In Summary

Overall, Veterans Outreach Center Inc is a multi-faceted organization with flexible and well-rounded programs for veterans in early recovery. Treatment includes 12-step support and evidence-based care along with a full continuum of counseling services aimed at teaching clients valuable life skills. For those in the area seeking an affordable and customizable program, Veterans Outreach Center Inc is worth considering.

Veterans Outreach Center Inc Location

290 Cypress St
Rochester, NY 14620

Veterans Outreach Center Inc Cost

Sliding scale. Reach Veterans Outreach Center Inc by phone at (585) 506-9060. Find Veterans Outreach Center on Facebook, Twitter and LinkedIn

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