Southwest Counseling Service Reviews, Cost, Complaints

Southwest Counseling Service


[block]0[/block]Southwest Counseling Service Review

Southwest Counseling Service, a collection of six mental health facilities located in southwestern Wyoming’s Sweetwater County, offers psychiatric and psychological services. There are three levels of treatment for adults in recovery from substance abuse: inpatient care, an Intensive Outpatient program (IOP) and regular outpatient treatment. Southwest Counseling’s Rosen Recovery program in Rock Springs offers inpatient treatment for substance abuse, but only to adults; the most intensive level of care offered to adolescents is IOP.

Accommodations and Food

Southwest Counseling has three residential programs. The short-term program program for men and women is Rosen Recovery, where clients live for three to six months. A longer-term program, only offered to men, is the Therapeutic Community program, where clients live for between six months and one year. Therapeutic Community is viewed as an alternative to jail or prison and is reserved for clients with the most severe behavioral and substance abuse issues. The other residential program is the Women’s Addiction Program, open to pregnant women or mothers.

Clients should expect to have a roommate at Southwest Counseling and to tidy their own living spaces. Mothers in the Women’s Addiction Program can live with their children. There is 24-hour staff supervision to ensure client safety and security.

A smoking cessation program is offered, and so are opportunities to exercise (twice a week).

Treatment and Staff

Clients must undergo a drug and alcohol evaluation to be considered for any type of substance abuse treatment—outpatient, IOP or residential. Evaluations cost $240 at intake. Clients work with clinical staff to determine at which level of treatment they should begin.

Women’s Addiction Program and Therapeutic Community clients attend groups and individual sessions at Southwest Counseling’s main facility (transportation is provided). Rosen Recovery clients receive treatment in-house at the residential facility. Group therapy and individual sessions are offered to clients. Groups cost an additional $5 an hour and there are typically 35 hours of group per week. Children of Women’s Addiction Program clients are provided daycare while clients are in therapy. 

Southwest Counseling offers IOP to adults and adolescents ages 12 to 17. The adolescent IOP consists mostly of group therapy that focuses on three main components. The first component requires clients to discover their internal motivations; the second requires them to use new ways of thinking to correct old patterns of thought that lead to destructive behaviors; and the third, known as Keep It Direct and Simple (KIDS), requires clients to develop new coping skills. Individual and family counseling are also incorporated into the third component of the IOP.

Adult IOP includes gender-specific groups three days a week for three hours a session. Clients meet with an IOP facilitator for an individual session before attending groups and work with clinical staff at intake to determine which groups are appropriate for them to attend.

Southwest Counseling also offers groups with specific curricula. The Pre-Treatment Group is available for those who are referred for substance abuse assessments and is held once a week for one hour. Guided Recovery is for outpatient clients and requires written assignments. For the Corrective Thinking group, clients must attend one-on-one sessions before being admitted. This group addresses errors in thinking and helps clients to become more socialized, connecting their thinking to their behaviors. A Seeking Safety group is available to women 18 and older who have substance abuse issues and have experienced trauma.

Staff include therapists, nurse practitioners and substance abuse counselors. Medication management is available for clientsnurse practitioners work with clients to administer medication at appropriate times.


Southwest Counseling provides aftercare and education services. Continuing Care is for clients who have completed an outpatient program or residential treatment and is available three days a week for 30 minutes each session. A Recovery Skills group meets once a week for 90 minutes, covering coping skills, corrective thinking and education about addiction and abuse. A Therapeutic Community aftercare group meets three hours a week and is for clients in early recovery who have completed residential treatment. This group reinforces tools to stay sober, including ways to identify triggers for substance use and relapse prevention techniques, and meets twice a week. Alcohol, traffic safety and DUI education classes are available for clients who are court-ordered. There is also a monthly early education group for clients who show signs of alcohol or drug abuse.

In Summary

Southwest Counseling Service offers an all-encompassing range of substance abuse treatment including aftercare programming. Potential clients have the luxury of beginning with residential treatment and scaling down to less intensive outpatient groups, all under the care of the same facility. The affordability of Southwest Counseling Service may be a major bonus for those with limited financial flexibility.

Southwest Counseling Service Location

2300 Foothill Blvd
Rock Springs, WY 82901

Southwest Counseling Service Cost: $300-$400 (30 days). Reach Southwest Counseling Service by phone at (307) 352-6677 and (307) 875-5515. Find Southwest Counseling Service on Facebook

Do you have a complaint or review of Southwest Counseling Service to add? Use the comments area below to add your Southwest Counseling Service review.

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  1. This place is a joke.. This place is nothing short of a snitch program. They encourage group switching and punish you for not participating. This place will try to masjid you crazy telling you that what your seeing and experiencing isn’t real that your brain is still thawing out they call it. Almost makes you really believe you are crazy. Sonny would try to convince me that I was sexually abused and I never was. I think he got off on this idea. The place is like a cult and should be shut down. This place doesn’t even have to be lock down because the games and psychological torture you endure while here. This place breaks you down to build you back up like a robot and turn you into a snitch. And what’s worse is people don’t believe it. It sounds like something out of a movie and I assure you it is.. Do yourself a favor and go to a different treatment center..

  2. I have to agree with Marco Romano’s comments in regard to Rosen Recovery. It was almost surreal how awful my experience at this facility turned out to be – I couldn’t even believe it was happening. Every day was made up of manipulation and threats, perpetrated by clinicians and staff. People were forced to say things and admit things under duress, always threatened with consequences for failing to “comply.” The consequences included verbal abuse (commonly conducted in group settings, with peers encouraged to join in the bullying), loss of privileges (including contact with one’s children), lengthy writing assignments, “dishonorable” discharge, jail time, etc. One of two women left after about 60 days (the rest AWOL, in jail or “enhanced” to TC), I took them up on one of their numerous threats to “enhance” me, walked out of Ms. de la O’s office (And how exactly does a social work degree qualify one to pretend they’re a mental health professional/addiction specialist?, packed my stuff, put on comfortable shoes and walked a few miles across Rock Springs to talk to the head clinician about TC. Rosen Recovery closed down about a week or two later and everyone ended up at TC. I was told it was because it had flooded and there were budget concerns, but I have to believe SWC finally found out what was REALLY going on there. (They opened it right back up to house a different venture shortly after this, so any “flood damage” had been greatly and conveniently exaggerated.) Anyway, TC turned out to be a completely different story and I feel I benefitted very much from my participation. I believe many people are leading better lives because of what they experienced in this program.

    Closing note on Rosen Recovery: There is nothing much more terrible than someone in a position of authority abusing their power at the expense of the people who are counting on them for assistance. Abusing clients is in no way forgivable and will not be forgotten. This is to say I’m going to be watching to see what these individuals do in the future and make sure that I am available to provide any information I can regarding their complete and utter lack of professionalism and decency at this facility.

  3. Stay clear of this place. They work too closely with the legal system for any real treatment to occur. They even have a probation officer on their board of directors. Their “treatment” process is geared toward tearing down individuals and rebuilding them from the ground up. The problem is, that usually doesn’t go too well with grown adults, even less likely with adults that have mental afflictions. Their entire program is based on negativity. This is basically like any other government funded facility- just there to funnel tax payer money. They don’t have any real concern for their clients. I’ve seen them push and push people to admit having problems they actually don’t have (usually under threat of legal consequences i.e telling the courts you’re not participating). Have to make those progression charts look good someway right? Especially when fraudulent assessments are going on. I have lived in the community since I was born, and I can confidently say the failure rate of South West Counseling is in the ninety percentile. Plenty of alternatives in the area to get real, long-lasting treatment. (This review is from a former employee that decided to leave and find a place that actually helps people)

  4. Michele Foudt on

    I believe firmly in the entire process of recovery that Southwest counseling teaches. I used methamphetamine while I was pregnant and involved myself in many illegal activities as well as abandoned my older children. This led me to face up tho fifty years on prison. Treatment was the option I chose over prison, thinking it would be easy…well funny thing, it wasn’t easy at all. Actually it was the hardest work I have ever done in my life. After about six months into the program, I finally got stated really focusing on my thinking errors and being honest. It takes a long time to open up and be real,stop lying, and quit acting like a victim. I owe my life to southwest counseling, the staff,and clients. I’m so grateful to all of them, Sonny and denese were super hard on me I thought, until I figured out they were loving me until I could love myself,beautiful thing it is, love, genuine live without expectations. Thank you.

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