Smoky Mountain Lodge Reviews, Cost, Complaints

Smoky Mountain Lodge


Smoky Mountian LodgeSmoky Mountain Lodge Review

Nestled just outside the Great Smoky Mountain National Park in Sevierville, Tennessee lies the bucolic and remote Smoky Mountain Lodge. A vast and lofty facility made of local ledge stone, Smoky Mountain Lodge offers panoramic views of mountains, rolling hills and forests. It is ideal for those seeking an inpatient program for mental illness away from the distractions of the city. The lodge was founded in 2009 as a secondary location of parent company Pasadena Villa in Orlando, Florida.

Smoky Mountain Lodge welcomes adults 18 and over who suffer from cognitive, mental and social disorders like schizophrenia, bipolar disorder, anxiety disorders, schizoaffective disorder, Asperger’s Syndrome and autism spectrum disorders, as well as those suffering from co-occurring addictions.

Accommodations and Food

With 29 private bedrooms and expansive common areas and grounds, Smoky Mountain Lodge offers serenity in a dramatic landscape. Clients can enjoy a swing on the porch, a walk through the seasonal English herb, rose and vegetable gardens, or a meditation facing the mountains from within the vaulted wall of windows in the great room. There are designated times when residents can use the Internet, with social networking encouraged to promote socialization and to reduce stress. There are also specified smoking times, with no smoking allowed during group sessions.  

The facility has massive windows facing Cove Mountain, and is generally designed like a 29 bedroom country mansion. It comes complete with a grand stone fireplace with a 3000-pound stone-slab mantle, ceilings of local pinewood and floors of imported Italian marble. The main staircase is made of crafted steel and locally quarried stone, and all rooms include en-suite bathrooms, individualized climate control and hand-crafted custom furnishings designed by a local artisan. As an added bonus, all beds have memory foam spa mattresses.

Dining is a communal affair, with meals served family-style at one large “floating banquet table” made of steel and Southeast Asian tigerwood. The kitchen staff can accommodate any dietary restrictions, with vegetarian and vegan options frequently available; there’s even a support group that discusses and promotes healthy eating, cooking and living, with visits to Whole Foods Market to further explore nutrition education. Finally, Smoky Mountain Lodge also has a fitness studio on the premises that residents are free to take advantage of.

Treatment and Staff

Residents are treated using CBT, DBT and the facility’s unique “Social Integration Model.” This is a treatment method which aims to prepare the mentally ill to function in their daily lives. This method places clients in “real life, real time and relevant” situations to immerse them in the community at large, and to get them acclimated to a variety of social situations. Cultural and recreational trips to go shopping, see movies, go rock climbing and visit museums are regularly scheduled, all of which are supervised. Even meals are treated as a form of group therapy, with staff and guests eating together while working on social and communication skills. All therapy is administered by staff psychiatrists, psychotherapists, registered nurses, recreational therapists and psychiatric technicians. Smoky Mountain Lodge boasts a good balance of men and women on staff, though not as much cultural diversity as some other facilities.

Through individual and group sessions, clients at Smoky Mountain Lodge receive constant feedback, support and direction towards meeting their treatment goals. Additional types of therapy include family dynamics, coping skills and life skills, as well as specialized groups for specific disorders such as OCD, Asperger’s and chemical dependency. Equine and animal-assisted therapies are also offered as well as art therapy, adventure therapy and career counseling.


Aside from its varied therapeutic approach, Smoky Mountain Lodge also boasts expansive grounds with everything from hiking trails to waterfalls, as well as stables with resident horses and goats used in equine and animal-assisted therapies. Another bonus for art lovers is the original Zelda Fitzgerald watercolor painting titled “Great Smoky Mountains” hanging in the facility, completed while Fitzgerald was in treatment for schizophrenia in 1912.

In Summary

Given the range of its services, Smoky Mountain Lodge promises to be a first-rate, if remote, locale for recovery from mental illness; still, while they do offer dual diagnosis support, those seeking help strictly for addiction might find a program that better suits them elsewhere. Overall, though, its recovery model seems compassionate and focused on preparing clients for full and rewarding lives upon graduation.

Smoky Mountain Lodge Location

3889 Wonderland Ln
Sevierville, TN 37862

Smoky Mountain Lodge Cost

$17,050 (30 days). Reach Smoky Mountain Lodge by phone at (877) 845-5235 or (407) 246-0887, or by email at [email protected]. Find Smoky Mountain Lodge on Facebook, Twitter, YouTube, Instagram, LinkedIn and Pinterest

Do you have a complaint or review of Smoky Mountain Lodge to add? Use the comments area below to add your Smoky Mountain Lodge review.



  1. Please do not make the same mistake we did by sending your loved one to this awful place. The pictures look great and the admissions director are masters of sweet talk and sincerity but it’s all a facade. Your loved one will not get the treatment they deserve and your family will be tricked into an agreed fee only to find it’s double that. They take full advantage of your vulnerability. It’s a money making business to them and nothing more!!! First of all I don’t know why the last review thinks they check bags because they do not. They are extremely lazy and incompetent. Our son has bipolar disorder and during psychosis was able to walk out of the facility after midnight without anyone noticing. Thankfully a Good Samaritan saw him walking down the dark mountainous road and called the center. Another young man stabbed himself in the arm while at dinner at a steak restaurant (he begged not to go) and was rushed to the hospital injuring the therapist who never returned. When we brought our son home he was catatonic and stiff as board from being wrongly over medicated. Back in NYC dr’s here said he was “inhumanly over medicated”. It took only two weeks of new meds and he was better. PLEASE know that when they say it’s going to be $825 a day it’s not. They have found a way “within the law” to create loop holes so that they make double the daily rate leaving their clients in the hole upwards of $50,000. Other than the scenery I can honestly say I have nothing nice to say. One person took their lives, another stabbed themselves, another jumped off the balcony, another punched my son and was taken to jail, another was drinking purell. They do not get excercise. They do not check rooms. They do not drug test. They do not listen. To quote another review “It makes me very sad how easily many families of mentally ill children can be manipulated by money hungry institutions who provide inadequate treatment while expecting families to pay top dollar.”

  2. Pasadena Villa is by far the worst treatment center this side of the Mississippi. I was a patient there for six months and experienced nothing but poor treatment from the nurses, doctors, staff, and “therapists” – Perry in particular. For instance, I was having a conversation with the nurse about having children in the future. Perry butted into our conversation with a comment along the lines of, “You can’t have children because of your medication. If you go off of your medication, no man will ever want to have children with you.” I was in such shock from this uninvited, completely out of line, unprofessional comment that I didn’t say anything about it at that time. The next day, I said something about it and he accused me of hallucinating the entire conversation – to which there were witnesses. If I wanted other people to gaslight, demean, and insult me, I would have stayed home with my family. Pasadena Villa’s views on mental health are more aligned with 1930’s Germany than modern day mental health philosophy.

  3. I went to Pasadena to straighten out some tragedies from my past. I would say that the techs were quite friendly and accommodating. My therapist was an influential part of my rehabilitation. Between mindfulness classes and group meditations I was able to take a new approach to negative thought patterns. All around a positive experience. Thank you Pasadena team 🙂

  4. I think that place was trying to kill people. They gave me such a high dose of medicine it was Dr. McKinsey that once I took it I tried to stand up and I just saw spots like if you were going to pass out. And that lady wouldn’t listen to me. Well she should have her liscense revoked and PAY ME MONEY FOR THE DAMAGES. And come to find out when I got home I had ADD like I always was diagnosed with. This place is nothing more than a place that should be SHUT DOWN FOR GOOD.

  5. I went to Pasadena Villa from Dec. 30 through March. It was a ‘Golden Cage’. <-NOT a complement.
    'Guests' <-read 'inmates', ranged in age from 19–late 20's, and were fully plugged in to every electronic device capable of being plugged into an orifice, even at meals. So, too, were the staff members, living their little social lives behind the desk–'text, text, text, giggle.'
    Unless you are deprived of your digital nipples, and distractions in general, you will not be able to
    [ 1 ] 1960's: "Be Here Now";
    [ 2 ] 2000's: "Practice Mindfulness".
    Once Group is over, you immediately plug back in to your toys, text with homies, Skype with Mom and Dad–and never have to leave home. No wonder some of the inmates had been there for–heck–longer than any in-patient facility I had been in. A year or more ( ? )
    If you stayed in the Great Room, you were enveloped in constant noise–others' music, endless games of bean bag toss ( noisy ), laughing, crying—when I tried to get something done in my room–HORRORS! I was "ISOLATING" <–VERY bad.
    I came to Pasadena hoping for intense therapy for clinical depression–during the 4 months that I stayed there, I saw the 'lightweight' skull jockey FIVE times, in which he laughed AT me. And the 'off campus' "Specialist" FOUR times in which I was given the MMPI-II, and emerged with an off the charts I.Q., and a diagnosis of Asberger's syndrome. Which raised my emotional state to 'the bottom of Satan's dumpster'. His Final Pronouncement to me was "Get a dog."
    This, combined with all the other wierdnesses and inconsistencies–( the staff ate a two-pound box of cookies I sent to me. . . ) MEDS! Seem to have been changed at the whim of an unknown Entity; it was tough even to get OTC's like calcium and fish oil. I have still not been able to get my meds straight, and they were all in order, before I came. And now that I am back home, I am very leery of seeking help any more.
    I left Against Medical Advice, thoroughly bewildered. "If we take their electronics away, then we wouldn't have any 'guests'; we're one of the few facilities that allows them." WHAT???
    If you are allowed to bring all of your electronic playthings to therapy, no wonder your length of stay is extended indefinitely–AT ONE THOUSAND DOLLARS PER DAY, Mom & Dad. I'm a 68 year old geezer, the cash is coming out of MY pocket, and I feel it keenly. I watched this like a bad movie: The 'children' had no idea what a thousand dollars a day meant–they had deeper things on their minds: like scrounging cigarettes from one another.
    I believe my good-hearted advisors were seduced by the physical plant–it really is gorgeous, but that's the best I can say for any other aspect of what I have come to believe is a money-grubbing scam being pulled on worried, desperate parents, using their children as pawns.
    –I Am, Most Sincerely Yours,
    [email protected]

  6. Pasadena Villa is a really poorly run program. The campus is beautiful and the food is appetizing, however the therapy itself is of extremely low quality. There is no communication between staff members and messages rarely get passed on. The staff seem to be constantly unorganized and unknowledgeable. They prefer to spend more time talking with each other about their social lives than helping the residents. I spoke to an admissions counselor prior to admitting to their program and there were many empty promises made. The admissions counselors work in a different building than the program and rarely are seen on the campus, therefore do not even have a full grasp on the treatment process. I strongly recommend looking in to other options other than this program.

  7. I was terrified the entire time living with so many people. I was happy to be discharged and leave to go home.

  8. Group home, horrible staff, therapists constantly replaced, reassigned or fired, and in some cases these clinicians and staff have mental health issues of there own. The place is nothing what the brochure makes it out to be. If you want to live in a looney bin and never get out, have at it then. One patient died a week after discharge

  9. They act as if the people there will never get out and that people will stop loving each other if they halt communication and brainwash them. But if my girlfriend didnt have money they wouldnt give a fuck…free esther you fucking communists bastards

  10. These people are in the kidnapping business through scare tactics. They cornered my girlfriend with her family, put her in a car wvchildproof locks and broke up our family. I hope they burn in helk

Leave A Reply

About Author

The largest and most trusted rehab review site in the world.