Shadow Mountain Recovery Reviews, Cost, Complaints

Shadow Mountain Recovery

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Shadow Mountain RecoveryThe Basics

Debb and Robb Holub founded Shadow Mountain Recovery in 2006, as a result of a near tragedy in their family. Two months after leaving his second round of treatment, their son ended up in a coma as a result of a drunken accident. While the Holubs were coping with the potential loss of their son, a miracle occurred and Joey woke up and has since fully recovered. The Holubs woke up too, realizing there needed to be a comprehensive addiction program that fully supports both the addict and their family.

Shadow Mountain Recovery offers a continuum of care that includes detox, residential treatment, day treatment, Intensive Outpatient Programming (IOP) and sober living. All of the programming is medically sound, gender-specific, 12-step based, family-oriented and holistic. The outpatient and sober living locations span across southern Colorado and Northern New Mexico but the primary residential facility is in Taos, New Mexico.

Accommodations and Food

The Taos facility is in a secluded but beautiful wooded area with full access to the healing properties of the outdoors; the scenery is stunning. The buildings are all raw wood cabins with porches and rustic furnishings, ringing a small body of water. The gathering areas are definitely reminiscent of a cozy ski lodge. A stone fireplace fills up one side of the main sitting room, surrounded by handmade furniture and rough-hewn wall planks.

The center was originally founded with the intention of only treating young men but has since opened its services to women as well. There are a total of 22 beds available on the Taos campus. Clients sleep in twin beds, sharing bedrooms and bathrooms and household chores in a dormitory style setting. There is also an impressive weight room and gym in the basement of the main facility.

Food is a special element of residential treatment at Shadow Mountain Recovery. Residents are an integral part of planning and preparing meals in the restaurant style kitchen and dining area. Clients learn about nutritionally balanced food and experience the taste of a multitude of cuisines. Wednesdays are designated as teaching day in the kitchen. A local volunteer and the managing director instruct clients on cooking basics and even more elaborate techniques like pastry and bread making. Locally sourced food is brought into the kitchen and there is even a garden on campus where residents can grow their own produce.

Treatment and Staff

The length of the residential program varies depending on each person’s needs and progress, though it does offer the traditional 30 days. Clients have the option of undergoing an on-site, where they will remain for anywhere from three to seven days before starting the residential program.

Treatment at Shadow Mountain Recovery is 12-step based but heavily incorporates education, life skills training and therapeutic physical activity. There is no typical day; much of the schedule revolves around the weather-dependent adventure therapy. In addition to daily 12-step meetings, individual therapy and group therapy, sports and recreational activities as well as a full-blown music program round out the schedule.

The Day Treatment Program (which would be considered a Partial Hospitalization Program (PHP) in recovery lingo) occurs at Shadow Mountain Recovery’s facilities in Colorado Springs and Denver. The programs are 30 to 60 days in length, five days per week from 8 am to 5 pm each day. Days are jam packed with individual therapy, group therapy, CBT, DBT, family process and, sporadically, adventure therapy. Weekends are comprised of a community service activity on Saturday and a group recreational activity on Sunday.

The same Colorado Spring and Denver locations also offer a slightly less rigorous IOP. This curriculum involves a 60-day commitment of four nights per week for three-and-a-half hours each night. It’s often suggested as a step-down from day treatment or a structured therapeutic support system for those able to work or go to school but still early in recovery. Outside assignments must be completed and clients can expect group therapy, family process, CBT, didactic work and lectures and individual therapy as needed.

Shadow Mountain Recovery makes an effort to keep an even amount of women and men on staff at the residential facility where there are currently 15 full-time staff members. It employs a psychiatrist, psychologist, social worker and chemical dependency and addiction counselors and the detox staff is composed of doctors, therapists and nurses. When considering all of the locations, there are close to 200 professionals employed by Shadow Mountain.

Extras

Fun in sobriety is a core principle at Shadow Mountain Recovery. As such, the program includes the aforementioned adventure therapy—skiing, snowboarding, hiking, camping, swimming—anything that can be fun in the outdoors. And then there is the full music program, with teachers, instruments, recording studios, session time and scheduled performances.

Considering the background of the founders, it’s not surprising that the family program at Shadow Mountain Recovery is a cut above the rest. Families of residents are required to be part of ongoing workshops centered on education, emotional and developmental aspects of each phase of a person’s recovery process.

Shadow Mountain Recovery also maintains two sober living houses, one for women and one for men, in a nice residential neighborhood of Colorado Springs. Staffed around the clock, these homes are an ideal place for IOP or Day Treatment participants to live in or for residential clients to transition into after primary care. Shadow Mountain Recovery insists a sober, healthy and structured living environment after treatment is crucial to the success rate of staying sober.

In Summary

Shadow Mountain Recovery accepts all forms of insurance except Medicare and Medicaid. Former clients and their families offer glowing reviews of the program in Taos. Combining 12-step philosophy with music therapy and wilderness programming, alongside the family-oriented bedrock of the facility, Shadow Mountain Recovery offers a truly unique and comprehensive recovery experience. The serene location and opportunities for aftercare also make this rehab a solid option for those who are ready and willing to do whatever it takes.

Shadow Mountain Recovery
250 Shadow Mountain Rd
Taos, NM 87571

Shadow Mountain Recovery Cost: $15,000 (30 days). Reach Shadow Mountain Recovery by phone at (575) 751-4851 or by email at mailto:[email protected]Find Shadow Mountain Recovery on Facebook, Twitter, LinkedIn and Google+

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2 Comments

  1. Our son was in treatment at Shadow Mountain in Colorado Springs. When we first sent him there, his insurance in somewhat in limbo because he had lost his job and we were waiting for his employer to send us information about COBRA. We spoke with a couple people at Shadow Mountain and they told us that they would work with almost any insurance company. We told her his insurance was through Anthem and we were waiting for our letter from the COBRA people. We were assured that Shadow Mountain worked with Blue Cross/Blue Shield. We paid the cost out of our own pocket because of this so that treatment could begin immediately. Shadow Mountain told us to file a claim that we would probably have to re-file our claim because most insurance companies denied coverage at first and a re-file would more than likely go through. About 2 days before he was to be released, we received a letter from his insurance stating they would not cover any of the costs because Shadow Mountain wasn’t an accredited or licensed facility. I called Shadow Mountain, told them the reason for the denial and was told that they would get back to me. A couple of days later we heard from them and they stated that because they had to wait for the COBRA to go through they didn’t know that this would happen. Apparently, Shadow Mountain doesn’t have the licensure and accreditation needed for approval. So, we ended up with the bill. Now, we are trying to recoup some of the costs through insurance grievance procedures.
    That said, our son had a pretty good experience with Shadow Mountain. The therapist kept us informed and was almost always available when we had questions. She was helpful and knowledgeable. Our son liked her and felt she helped him. We also liked that SM only had 7-11 patients in their facility during his stay. He enjoyed the outings they went on and wanted to stay with SM during his out patient time. We, however, weren’t about to trust that his insurance would pay for the out patient treatment program. Shadow Mountain assured us the insurance would pay but weren’t sure how much that would be.
    That is our story.

  2. Shadow Mountain was a mess. It felt like they were constantly lying to me. Their mentor staff was either too strict or got fired. My therapists were mostly interns. I hardly ever saw the director of the place. The road we took to get up and down the mountain was terrifying and so were the drivers. I would not recommend this place to anyone.

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