Serenity Lane Reviews, Cost, Complaints

Serenity Lane

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serenity-laneThe Basics

Established as a private, non-profit treatment facility for alcoholism and drug abuse in 1973, Oregon’s Serenity Lane now has 10 outpatient facilities throughout the state. It also operates a residential program in Eugene that, while not technically a hospital, is fully licensed to provide medical detox services and comes complete with medical staff and 24-hour nursing care. Serenity Lane also offers an Intensive Outpatient Program (IOP), young adult inpatient and court-ordered DUI programs.

Accommodations and Food

Serenity Lane’s Eugene facility is a sprawling, tree-lined campus with six different buildings on the premises. The main building houses the detox unit, cafeteria and space for some of the treatment activities. The women’s housing unit is a dorm-style complex, with shared rooms that feature twin beds, a desk, a dresser and closet space for each client; there’s also a common area in between the rooms and shared bathrooms in the hallways.

There are typically 65 residents on-site at a time, with a more or less equal mix of men and women. The men are housed in townhouses behind the main building, with two double-occupancy rooms and a shared bathroom between each unit. Men have the same amenities in their rooms as women, and also share a bathroom between the two units in each townhouse. There’s also a young adult residential program at Serenity Lane for those 25 and under; clients in this program stay in shared rooms in the main building. Finally, Serenity Lane keeps a cooking team on-site who prepare weekly menus. All meals are served cafeteria-style three times a day in the main building’s dining hall.

Treatment and Staff

Serenity Lane offers its medical detox in the hospital wing of the main campus building. This process is supervised by their medical doctor and 24/7 nursing staff. Residents are housed in hospital rooms (separated by curtain dividers) typically with one other client, though they can occasionally get their own room if space permits. From there, they move into housing units and begin their daily treatment regimen, which lasts between 21 and 28 days depending on their initial evaluation.

Daily schedules are busy, filled with group and individual therapy with plenty of time for breaks built in. Serenity Lane promotes a 12-step influenced DBT/CBT method of treatment, with clients typically working the first three steps during their stay. Each day begins early with a 6 am wakeup call; from there, residents can choose between several recreational activities such as a visit to the YMCA, a group walk around campus or a recovery reading group to start their day.

After that, residents have a cafeteria-style breakfast before beginning lectures and group sessions, with breaks at 11:30 and 5 pm for lunch and dinner. There is also a break in the middle of the day after lunch, with residents able to choose from the same activity options as the morning free time. While some treatment sessions are co-ed, others are separated by gender.

Serenity Lane has a medical doctor and mental health provider on staff, but there is no psychiatrist available and they do not offer dual diagnosis care. The majority of staff are licensed CDAC level-one counselors and licensed CDAC social workers. After dinner, clients participate in an in-house AA or NA meeting, and typically go to an off-site meeting three times a week.

Once a resident completes their 28-day stay, they can participate in Serenity Lane’s long-term aftercare program, which can last up to two years, for an additional cost of $5,200. This takes the form of outpatient sessions at any of their locations, which include a second Eugene location, three in Portland and one each in Salem, Albany, Bend, Roseburg and Vancouver, Washington. An initial aftercare program consists of three, three-hour sessions a week for 10 weeks. After that, clients transition into a “recovery support” program, which means one session per week for a year.

Extras

Besides the morning and afternoon break activities, Serenity Lane also sponsors weekly off-site trips. These include visits to the local hair salon or to shopping centers in downtown Eugene.

In Summary

With a long history, medically-based detox services and an inviting campus, Serenity Lane offers a stable environment for recovery. Though the program is relatively short and the client load is rather large, the aftercare program makes the facility worth seriously considering.

Serenity Lane
616 E 16th Ave
Eugene, OR 97401

Serenity Lane Cost: $14,700 (28 days, approx. $3,000 for detox). Reach Serenity Lane by phone at (541) 687-1110 or by email at [email protected]. Find Serenity Lane on Facebook and YouTube

Do you have a complaint or review of Serenity Lane to add? Use the comments area below to add your Serenity Lane review.

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3 Comments

  1. Christopher Wood on

    My son recently completed inpatient treatment at Serenity Lane. I called them monthly, asking for the bill to be mailed to my home so I could pay in full. While they refused to send me the bill, they did add monthly finance charges to the account. After 5 months, they sent a letter to my home letting us know we had not paid the bill. Not until my son went in and demanded they send the bill to my home was it finally mailed out. Meanwhile, more finance charges were added. While they admit they heard from me routinely about sending me the bill, they refuse to adjust off the finance charges they improperly applied. As if the treatment didn’t cost enough, it seems Serenity Lane has found a quite dishonest and sneaky way of padding their own wallets.

  2. Cynthia Campbell-Kiger on

    My grandson, JT and his family is suffering financially from his programs. At a low wage he is unable to pay much, once he goes back to work. His mother, Elisa has gone into debt and is working 2 jobs at 60 hrs a week to keep up. As grandparents on a fixed income, we have contributed all that we can. He is ill and knows it. As his family we are supporting as we can. Is there no financial help available?

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