Rosecrance Reviews, Cost, Complaints



RosecranceThe Basics

Rosecrance was not always the sprawling network it has become. Once an orphanage for boys, the mission of Rosecrance became the treatment of chemical dependency in adolescents in 1982. In the 1990s, the organization extended further, adding long term teen recovery homes and adult services for addiction. As recently as 2011, a major merger between Rosecrance and the Janet Wattles Center, an organization of facilities for mental health treatment, realized the physical expansion of Rosecrance and its move towards providing thorough care for clients with co-occurring addiction and mental health issues.

The Rosecrance web—made up of over 20 addiction and mental health treatment facilities—spans the Rockford and Chicago, Illinois area. Rosecrance boasts the largest inpatient addiction treatment facility for teens in the state: its Griffin Williamson campus, just east of Rockford. Just a hop and a skip away is the Harrison campus, which provides inpatient substance abuse treatment for adults and a detox facility open to clients sixteen and above.

Accommodations and Food

Two hours drive from both Milwaukee and Chicago, the Griffin Williamson campus for adolescents between the ages of 12 and 18 looks like a glorified junior college, the exposed beams and high ceilings in the main lobby resembling a ski lodge.

Eighty clients live in cozy houses scattered across the 50-acre property, each with its own kitchenette and laundry room. The bedrooms offer leafy, bright views; up to four people share bedrooms, sleeping on twin beds and often bunk beds.

The Harrison campus, by contrast, has more beds (97) but fewer frills: no conservatory or Japanese-influenced effects in these grounds. There is a men’s house and a women’s house. The campus is tempered to suit its older residents, adults 18 and above: well-groomed walkways, a fitness center, leather chairs in the lobby waiting room—the environs of your white-collar office retreat.

Private rooms are not available at all for either site. On the Harrison campus men and women are housed separately; on the Griffin Williamson campus, girls and boys are fiercely segregated—even when passing in the halls, rules stipulate that boys and girls cannot communicate or meet eye contact with one another. Parents of boy and girl crazy teenagers rejoice.

All meals, on both campuses, are served buffet-style. Any dietary restrictions are managed by the clients themselves—vegetarians have to make due with salad and sides when meat is on the menu. Vending machines are available at particular times on both campuses, however, so the diet is not especially strict.

Treatment and Staff

Griffin Williamson clients stay on as needed, determined jointly by family and treatment team but the average stay on both campuses is between 35 and 45 days. Clients 16 and older may detox, if needed, in the medical facility on the Harrison campus before entering treatment. All inpatient clients work with a highly accredited clinical and medical treatment team to figure out a proper individual program, both in length and in terms of medication and appropriate therapies.

Rosecrance’s substance abuse treatment philosophy is grounded in evidence-based and 12-step based models. Six days a week, clients attend group counseling. Groups may be directly related to education around substance abuse or, particularly in the case of Griffin Williamson clients, attend to life and coping skills in recovery. Monday through Friday, Griffin Williamson clients have about four hours of regular school after breakfast; Rosecrance is open to working with home schools so that clients can keep up with their regular assignments. Harrison clients have more sophisticated lectures in their schedules, as well as team building exercises and groups on spirituality and relapse prevention.

Unless they are at meals or in twice-weekly individual sessions with primary counselors or case managers, clients are nearly always occupied in group activity. All clients attend 12-step NA and AA meetings off campus. Programming also includes experiential therapies: think middle school schedule (physical fitness, art, music, creative writing) with a recovery bent, and residents have the option of trying TMS as an additional form of therapy.

On the Griffin campus, residents have a chance to meet with their families and a counselor for an individual session every week, by Skype or phone if not in person. Regular family visiting hours vary slightly for clients on both campuses, but are typically for two hours on weekend afternoons. Cell phones are a no go for all clients.


The Griffin Williamson campus boasts a game room complete with foosball table, a chapel, a basketball court, yoga lessons, an on-site school, a brand new conservatory and a sprawling serenity garden. The program offers meditation exercises, horticultural therapy, visual art, percussive music and creative writing therapies.

The Harrison campus is smaller, true, but still presents nicely with 10 acres (warning: these may not be as suited to winter months, this is still the Chicago area, people!), outdoor dining and its very own serenity path. A childcare center and playground are also available to residents for family visits.

In Summary

The way Rosecrance has recently embraced treatment of co-occurring issues might make this facility a good choice for potential clients with dual diagnoses; the treatment is solid. Rosecrance provides a reliable evidence-based recovery program for all of its residents.

Rosecrance Health Network
1021 North Mulford Rd
Rockford, IL 61107-3877

Rosecrance Cost: $31,050 (45 days). Reach Rosecrance by phone at (888) 928-5278. Find Rosecrance on Facebook, Twitter, YouTube, Google+ and LinkedIn

Do you have a complaint or review of Rosecrance to add? Use the comments area below to add your Rosecrance review.





  2. WATCH OUT! THEY GAVE ME SOMEONE ELSE’S MEDICATIONS – I went to Rosecrance in Rockford and there you have to bring with you your own prescription medications with you. That said, I noticed that a day went by and they had not given me my stomach medication and inquired about that on day three. They told me that it was given to me, then it was then that I realized that they gave me someone else’s medication the day before!! The day I was given someone else’s medication, I slept, was dizzy, fell in the bathroom and injured my shoulder and back. There was no way to get ahold of a nurse to let them know that I was injured until I could get myself off the floor and limp to the nurses desk. When I put up a fuss to let them know that there documentation was lacking they wanted to get rid of me! They told me that I was no longer welcome there and they could arrange to have someone pick me up. I demanded my things and waited in the front lobby for 7 hours (because of a snow storm) until my family could come pick me up. They wanted me to sign a document that said that I wouldn’t sue them, and I refused!!

    The records they keep are horrible!! They don’t use computers until after the fact, not when things are done, so many notes are on used and overturned papers of other things and they later they get around to putting things in the computer. As for giving me the wrong medication, they put many peoples meds in clear plastic cups and line them up on a tray, and they grabbed the wrong plastic cup of meds to give me. I didn’t pay attention thinking they knew what they were doing – NOT!!

    This place is SO lacking! There is no serious nursing staff, there is no emergency communications in the rooms so if someone was to fall and get hurt (which happens with detox) no one would know and you could be dead before someone found you!

    I went to 3 rehabs before getting sober! The best place was Michael’s House in Palm Springs, CA. The cost is the same and they will pay to fly you out there is you can’t afford the airfare! Please go anywhere else besides Rosecrance. Insurance will pay for you to go anywhere, so don’t settle for some place because it is close or convenient, go somewhere will you can find the right help needed!

    I have been sober for 3 years and so thankful to Michael’s House for my sobriety! Do it and call them before it’s too late! Don’t waste your time with Rosecrance!!!!

  3. Rosecrance services are a joke! Trying to get help for depression. Having to stand outside in a line, in the winter for 45 min., to finally get in and be told you can’t get in that day. 3 days in a row. To allow others to Butt into a line you have been standing in for 45 min., and they get in and you don’t??? How does this help someone who want to be treated for depression? It is degrading and demoralizing and quite frankly, inhumane. This is the service that is suppose to keep people out of the hospital???? Like I said, it is a joke. A scam, like so many other scams in this country right now. Someone is getting rich on the backs of the broken.

  4. My daughter was given a prescription for a drug that she had abused for years. She also came out much worse than she went in. The outpatient plan was not arranged at all. She had two different primary therapists in 30 days and only two calls from these therapists.

  5. Rosecrance was a very unique and awesome experience. Getting to meet kids who have the same problems as you (drug addiction) is very cool. We were able to reflect on each other’s history of drugs and past experiences as well. Let me start off by telling you the basics of Rosecrance (Griffin Williamson Campus). The place is beautiful and has a very peaceful scenery. The Japanese serenity garden offered a peaceful place that we were able to go on certain days and we were even able to meditate. It may sound weird if your son/daughter is not a peace practicing person, but it did help me calm down. The food is very good. 3 meals a day (Breakfast, Lunch, Dinner) and then a snack is given after dinner. The overall treatment of this place is spot on. I met with my very cool counselor about every 3 days and he/she took care of my overall plan at Rosecrance. He/She scheduled dates for when we would talk to my parents, offered me ways to deal with my anxiety, and I’m proud to say my counselor did a tremendous job! The other part of the treatment is we sit down about 4 times a day in a circle asking others how are they feeling, their goals, and their thankfuls? There a many big groups, which is a group that ties in either family issues or drug related problems to our selves. For example, one of my big groups was we had to draw one thing we are scared of. Most people picked drugs they used to do and I picked my drug, and thats how you knew the treatment was starting to work. There is so much more I can say about this place! Everything on their website is very truthful and when I was discharged successfully I did not want to go home. That’s how comfortable I was with this place and showed how much I really enjoyed it! Sober for 2 months now.

  6. The Harrison campus is a total disappointment. My son has a heroin addiction. I was called to pick him up after another patient verbally threatened him and my son of course responded back (verbally). They could have transferred him to another unit but didn’t bother, stating he was ‘not a good fit’ for them. I should mention he had been an adolescent patient twice with rosecrance costing tens of thousands of dollars. They simply didn’t want to put any effort into the very common problem of behavioral issues that so often accompany drug abuse. Instead they opted to send a two year heroin addict off with no referrals, recommendations, nothing. What they did is effectively playing with someone’s life. Then they had the nerve to send me a revised discharge paper to cover themselves stating that he was caught with contraband, not true, was disrespectful to staff, not true, and given a list of referrals, again, not true. This is a place that only cares about the money they make, definitely not the lives they play with.

  7. Our son’s treatment at Rosecrance was seriously lacking. I admit they have nice facilities and food but the treatment staff is not good. If you are interested in effective treatment you better look somewhere else. Our son didn’t meet his primary councilor for 4 days and when he was discharged the person doing the discharge didn’t know our son at all. We were handed a packet and sent out the door in 3 minutes. They didn’t have the promised family sessions and communication with us was very poor. This place seems to be mostly about the money. Our son was discharged in as bad or worse condition than when he arrived. Neither his primary councilor or the unit coordinator showed any motivation to help our son or communicate with us. Follow-on treatment recommendations were very poor, really worthless. Find a place that cares about delivering good treatment verses a nice hotel environment.

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