Robert Street Clinic Reviews, Cost, Complaints
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Robert Street Clinic


The Basics

Located in the Ellerslie suburb of Auckland, a large city on New Zealand’s North Island, Robert Street Clinic is a treatment facility that specializes in the care of clients struggling with alcohol and substance use disorders, eating disorders and surface addictions like sex and gambling. Founded in 2010 by co-directors Kyle MacDonald and Rob Kelly, Robert Street seeks to treat the underlying psychological causes of the client’s addiction. To this end, the the team provides individualized treatment strategies tailored to the individual client’s unique needs. The Robert Street Clinic primarily offers outpatient therapeutic services including individual, group and family therapy rooted in evidence-based practices.

Treatment and Staff

Robert Street was founded to create a safe and supportive space that treats all needs. The length of treatment varies depending on the specific circumstances, goals and timeline of the individual, and can range from one psychiatric visit to long-term comprehensive therapy that includes multiple disciplines. Clients beginning care at Robert Street begin with a thorough evaluation of their physical and psychological history as well as an assessment of alcohol or substance use. This evaluation helps the Robert Street team to customize the most effective care strategy personalized to the individual.

Robert Street treats clients with an array of alcohol and substance use disorders as well as a range of eating disorders from anorexia to bulimia and binge eating. Many clients also suffer from co-occurring depression, anxiety and trauma. As the facility seeks to cure the root cause of a condition, the Robert Street team utilizes multiple therapeutic methods including evidence-based CBT and DBT. Clients engage in individual and group therapy as well as family therapy. The facility also offers child therapy for young clients that have experienced trauma.

The Robert Street Clinic team is comprised of psychiatrists, mental health counselors, therapists and psychologists. With psychiatrists on staff, clients with co-occurring mental health conditions like depression and anxiety in need of dual diagnosis support can receive medication management.


For clients with conditions rooted in trauma from sexual assault or abuse, Robert Street offers the ACC Sensitive Claims Counseling program. In these cases, clients can be eligible for a “sensitive claim” where therapy is covered.

In Summary

Located in the cosmopolitan city of Auckland, New Zealand, the Robert Street Clinic is an outpatient treatment facility that provides an array of counseling, therapy and psychiatric services for clients of all ages. In addition to individual, couples and family counseling, the facility provides care for individuals struggling with alcohol and substance use disorders, eating disorders and surface addictions like Internet use and gambling. For clients seeking a safe environment where all of their needs can be met, Robert Street Clinic is an amazing place.  

Robert Street Clinic
37 Robert Street
Auckland 1051

Robert Street Clinic Cost: Call for details; some clients therapy covered by ACC Sensitive Claims Counseling. Reach Robert Street Clinic by phone at 09 973 5950 or by email. Find Robert Street Clinic on Facebook and Twitter

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