Port Human Services Outpatient Reviews, Cost, Complaints
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Port Human Services Outpatient

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The Basics

In business since 2003, Port Human Services is a behavioral health agency in North Carolina, providing treatment for substance abuse and mental health issues, in addition to services for the developmentally disabled. In addition to three residential facilities for adolescents, two detox locations and sober livings for adult men and women; Port Human Services also offers outpatient services at 10 locations throughout Greenville and Pitt County.

Treatment and Staff

Port Human Services provides detox services in Greenville and Washington. Outpatient clients might arrive from detox, a residential program, or outpatient might be the primary level of care. After an assessment, facilitated by a CADC, adult clients are placed in either the Intensive Outpatient Program (IOP) or the Outpatient Program. IOP clients attend sessions five days per week for a total of nine hours, with one hour devoted to individual therapy. The remaining nine hours are spent in a combination of group therapy, utilizing CBT, DBT and Motivational Interviewing (MI) and educational sessions. Groups are two hours (with a break) and topics include the health ramifications of addiction, relapse prevention, coping skills, identifying triggers and stress management. Gender specific groups are also part of the protocol.

Typical duration for IOP is three months, with a step-down to regular outpatient after eight weeks, if clients comply and stay sober. Once in regular outpatient, clients meet three times per week for a total of six hours. Topics are similar to those in IOP, but without the individual therapy. Clients at both levels with co-occurring disorders are seen by a psychiatrist for medication management. While Port Human Services does suggest continuous outside support systems, it is not necessarily 12-step based. Clients are involved with various community support groups including faith-based organizations, AA and NA.

CDACs facilitate all adult groups, which are limited to 12 people.

Adolescent outpatient services are provided at the Winterville location only. Port Human Services offers a comprehensive approach to treatment, beginning with an assessment, that includes parents and legal guardians, which may last for up to two hours. It may take several appointments to implement a treatment plan, partly because the child’s medical history and school records are closely reviewed. Once assessed, the child has one hour of individual therapy weekly along with a two-hour group, which also meets once a week.

Therapy is based on The Seven Challenges, CBT, MI, Motivational Enhancement Therapy (MET) and family dynamics. Group topics include peer pressure, identifying emotional triggers, anxiety and depression, sex and self-esteem, communication and social media. Some of these groups are gender specific. The duration of treatment is based on the client’s progress, but ranges eight weeks to six months.

MFTs and CDACs facilitate all sessions and a psychiatrist monitors all clients on medication.

Extras

There is a family program for adolescent clients. The family meets as a group every two weeks with the option for individual sessions if needed. In addition, there are monthly multifamily educational sessions facilitated by an MFT.

In Summary

These are solid outpatient services, with dual diagnosis support, for an affordable cost. Port Human Services provides services for adults from several locations and step-down, adolescent specific treatment. Clients are supported for an extended period of time and treated using evidence-based practices—Port Human Services is an excellent option for substance abuse treatment in North Carolina.

Port Human Services
4300-110 Sapphire Ct
Greenville, NC 27834

Port Human Services Cost: Sliding scale. Reach Port Human Services by phone at (252) 830- 7540 or by email. Find Port Human Services on Facebook

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