Phoenix Recovery Center Review, Reviews, Cost, Complaints

Phoenix Recovery Center

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Phoenix Recovery CenterThe Basics

Safety, simplicity and support are three absolute necessities for helping someone get sober. They’re also a great summary of the treatment one will find at Phoenix Recovery Center in Edgewood, Maryland. This non-pretentious but high-quality facility in the northeastern part of the state has been serving the mid-Atlantic region since 2000. It’s an affordable option for adults struggling to get sober, stay sober and finally set a foundation for long-term recovery.

Accommodations and Food

The Phoenix Recovery Center property itself is nothing fancy but it’s well maintained and comfortable. Clients who come to this 26-bed rehab can expect to share a room with one other person. Each room is equipped with two single beds, a nightstand for each occupant and a sink. There is an adjoining bathroom they share with two other residents, dormitory suite style. Supporting the concept that a peaceful environment is an essential part of treatment, the client living areas are brightly lit and professionally cleaned twice a week. Linens, provided by the facility, are changed daily. Male and female clients are segregated and utilize separate laundry rooms. There is also a warm, spacious community room as well as an outdoor gazebo for relaxing during down time. There is not a fitness room on site so any exercise that occurs during a client’s stay is done through outdoor walking groups.

The small dining room is reminiscent of a teacher’s lounge or employee break room, where clients are served three well-balanced, healthy meals a day plus snacks. Unlike a lot of the economical treatment centers with which Phoenix Recovery might be categorized, they pride themselves on making good nutrition a part of the client’s overall recovery.

Treatment and Staff

Led by a board certified addictionologist, the staff at Phoenix Recovery Center is comprised of registered nurses, addiction counselors, clinical program assistants and a Master’s-level family counselor. The number of employees on-site at any given time varies but there are always a handful of Clinical Program Assistants available to assist with any resident needs 24 hours a day. Supervised medical detox is one of the services offered at Phoenix Recovery Center; nurses are of course assigned as needed.

Potential clients seeking help through Phoenix Recovery Center should definitely be in the market for a place that solely treats addiction and not necessarily the psychiatric issues that sometimes come along with it—there is little emphasis placed here on co-occurring mental health issues.

History of use and current physical state are assessed upon admission to this 30-day program to determine each client’s needs and whether or not detox is necessary. The bulk of the actual treatment here is group counseling. The thinking behind this is that finding commonality through sharing with others is the foundation of the support network one will need to maintain sobriety. There is no minimal amount of individual counseling and whether it’s needed at all is determined on a case-by-case basis. Alongside the group therapy and introduction to 12-step meetings (which the program here maintains will carry clients after their time at Phoenix Recovery Center), treatment also includes relapse prevention training and addiction education. Additional/alternative therapies at Phoenix Recovery Center include; guided meditation, gender specific group counseling, Wii therapy, aromatherapy and AcuDetox.

Every Sunday at Phoenix Recovery Center is the Family Education Program. Up to three family members or friends of current residents attend an hour and a half lecture about the disease of addiction and its effect on others in the addict’s life. After this, there is an hour visitation period for clients and their guests.

Finally, at the conclusion of treatment, counselors work with residents to establish a unique aftercare plan most beneficial to their specific recovery needs.

There are some strict rules around what clients are to pack and leave at home. ALL electronics, including cell phones, tablets, laptops and cameras are strictly prohibited. Reading material of any kind is also not allowed unless it is spiritual or recovery related. Prescription medicine, which is held and distributed by nurses, must be approved and contained in its original container. Clients should not bring candles, perfume/cologne, nail polish, nail polish remover, hair spray or outside food and beverages. Clients can bring cigarettes if they are in their unopened, original packaging. Extra cash is suggested for weekly store runs. Pack for seven to 10 days; clothes, athletic shoes for walking, sunglasses/eyewear, sunscreen and writing materials. As previously mentioned, all linens and towels are provided on-site.

In Summary

Phoenix Recovery Center does work with most health care plans and out of pocket costs are also affordable for this level of treatment. Former clients repeatedly report feeling a second chance at life and a new set of tools for living after receiving treatment here. It’s not a place suitable for dual-diagnosis clients nor does it pretend to be. However, those truly aware of serious drug and/or alcohol addiction as their primary issue, can expect straightforward help that’s founded in principles not extremely difficult to maintain outside the insulated confines of rehabilitation.

Phoenix Recovery Center
107 Edgewood Rd
Edgewood, MD 21040

Phoenix Recovery Center cost: $7,300 (30 days). Reach Phoenix Recovery Center by phone at 410-671-7374 or by email at [email protected]. Find Phoenix Recovery Center Facebook

Do you have a complaint or review of Phoenix Recovery Center to add? Use the comments area below to add your Phoenix Recovery Center review.

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3 Comments

  1. Robert Knneberg on

    By clarification there was never a counselor at Phoenix Recovery Center that had relations with a client and was fired for it in the 10 years under my leadership. Perhaps this person may be confusing us with another facility.

    Regarding the Brennan complaint the guarantor signed the no-refund agreement at the time of admission. I as an accommodation I refunded a major portion of the deposit and offered to have there loved one return to complete treatment.

  2. Director promised us a full refund for our sons less than 24 hour stay. We still have not received it. It you can’t trust or have faith in the person running the facility… Stay away.

  3. while I was there,a counselor ,whose name I can provide,had sex with and impregnated my roomate,who now has his child.He was fired…Not anyones first choice if they really want to get clean…

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