Phoenix House Orange County Outpatient Reviews, Cost, Complaints
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Phoenix House Orange County Outpatient


phoenix-house-orange-county-outpatientThe Basics

Founded in New York, New York, Phoenix House is a major non-profit substance abuse and addiction treatment organization, operating over 120 programs in 10 states. The story of Phoenix House began in 1967 in a detox unit in a Manhattan hospital. A small group of newly clean addicts were concerned that they were not ready to re-enter the streets of New York City, where they would be exposed to drugs and alcohol. A psychiatrist, Dr. Mitch Rosenthal, along with a group of licensed addiction counselors came to their aid and opened the first Phoenix House.

The white Mission Revival style Phoenix House building in Santa Ana, California provides both residential treatment and outpatient care for clients, ages 18 and older, who suffer from alcoholism and addiction. In addition to treating substance use disorders, Phoenix House provides comprehensive dual diagnosis support, which includes comprehensive trauma-informed care.

Treatment and Staff

Within the first week of admission, clients receive comprehensive assessments, along with individualized treatment plans, which include the level and estimated duration of care. Length of treatment is typically between several weeks and six months, and there are both Intensive Outpatient Program (IOP) and standard outpatient tracks. While in treatment, clients are periodically assessed to ensure they are progressing towards their goals. Those who require more care are bumped up to a more intensive curriculum. Since the Orange County facility does not provide detox, those requiring this process are provided with referrals.

The weekly IOP includes nine hours of group and individual therapy, case management, and family counseling. There are evening and day tracks available. The outpatient track parallels the IOP’s offerings but is a weekly six-hour program. Most clients complete IOP then step down to the outpatient program.

During treatment, evidence-based practices are utilized, specifically CBT and Motivational Enhancement Therapy (MET). Group topics include trauma, basic 12-step principles, life skills, addiction education, anger management,  relapse prevention, identifying triggers, grief/loss and family dynamics. Groups range in size but usually consist of no more than 15 clients per session.  Individual therapy is scheduled based on the client’s needs.

Clients with co-occurring disorders are referred to a staff psychiatrist for a consultation and evaluation. If necessary, medications are prescribed for clients suffering from depression and anxiety. Additionally, Phoenix House employs trauma-informed therapy and women participate in Seeking Safety, which is used for both trauma and addiction.

Clients are encouraged to attend 12-step meetings but are not mandated to do so because Phoenix House, which prides itself on providing individualized attention, believes that the 12-step approach is not for everyone. It does offer several 12-step meetings on the premises, including a Monday evening 6:30 pm AA meeting and a Wednesday evening 6:30 pm Big Book study.

Prior to discharge, clients are assisted with establishing recovery management plans. This includes attendance at 12-step meetings, continued group and/or individual therapy and participation in other recovery-related groups.

The staff includes program directors, CADCs, licensed therapists and psychiatrists.


Phoenix House collaborates with associates in the community that offer drama and music workshops, creative writing classes, fitness classes, mentoring and academic services. Many clients participate in these groups and learn the healing powers of creative self-expression and exercise.

In Summary

Phoenix House has been around for almost half a century and has become a major force in the battle against substance abuse and addiction. It has helped countless alcoholics and addicts with limited financial resources recover.

Phoenix House Orange County Outpatient
1207 East Fruit St
Santa Ana, CA 92701

Phoenix House Orange County Outpatient Cost: Sliding scale (30 days). Reach Phoenix House Orange County Outpatient by phone at (714) 953-9373 or (844) 294-4683. Find Phoenix House on FacebookTwitterPinterest, Flickr, Instagram and YouTube

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