Pen Bay Medical Center PARC Program Reviews, Cost, Complaints
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Pen Bay Medical Center PARC Program


Rockport MainePen Bay Medical Center PARC Program Review

The Pen Bay Medical Center is a nonprofit hospital in the network of care facilities known as the MaineHealth System. Currently the largest community hospital in Midcoast Maine, Pen Bay (an abbreviation for Penobscot Bay) provides medical services in Rockport and its surrounding communities. Founded as a hospital with just 11-beds known as Knox County Hospital in 1901, it has since grown over the course of the last century to include multiple remote facilities and over 50 clinical and non-clinical programs under the Pen Bay Medical Center name. Included among these offerings is an inpatient substance abuse program known as “PARC” (Psychiatric and Addiction Recovery Center) which provides general mental health, chemical detox and drug and alcohol treatment.

Accommodations and Food

Accommodations are similar to a hospital, and substance abuse program clients share a ward with both psychiatric and detox clients. Individual rooms with private bathrooms are available. In each room is a twin-size bed with linens and pillows provided. Clients are also provided towels but must bring in their own toiletries upon admission. Men and women are housed in the same ward but are prohibited access into each other’s rooms.

The common area of the ward is furnished with tables for meals as well as a media room with TV and movies. Clients are allowed to watch TV in the afternoon around treatment times. Three meals are prepared each day and are ordered from a menu then brought to the common area by cafeteria staff. Coffee and tea are served all day but caffeine is only allowed until 1 pm.

There is an exercise room where group exercise classes are facilitated and a fenced-in outdoor area that clients may access daily for socialization or a walk if weather permits.

Treatment and Staff

Clients typically stay for treatment anywhere from one week to four at the max. All residents are seen by intake counselors prior to admission to determine the need for detox before enrolled in primary care. A bio-psycho-social assessment is also facilitated to determine if the client has any co-occurring disorders that need to be addressed through medication management or special care. Counselors and therapists work together to provide a continuum of care that utilizes evidence-based treatment techniques including CBT and DBT methods. The 12-step philosophy is also used through therapy and in conjunction with AA/NA panels that visit the facility or outside meetings in the area (transportation provided).

A typical day at the facility includes both group and individual therapy with the client’s therapist and other clients. Since the typical treatment period only lasts about one week, counselors work diligently to prepare the clients for their transition to another program. Therapy sessions work to provide clients with healthy coping skills and tools for relapse prevention. Clients who are in need of dual diagnosis support are seen by Psychiatrists and Doctors to monitor their medication or Suboxone if prescribed. Clients are seen by LDACs, LCSWs and LPCs for therapeutic activities. A nursing and medical staff are always on property for other forms of care.

Clients are not allowed to have cell phones or computers during their time enrolled at PARC. Families are allowed to visit after dinner time at 5:30 pm and are encouraged to stay for family therapy with the client’s primary therapist. When clients are approaching the end of their stay, they coordinate further treatment efforts with their case manager.


A family program is available through PARC in the form of family groups that are held after visiting hours during the week. Once clients have completed their treatment track, they are advised to enroll in an outpatient treatment program through one of many local resources and trusted facilities that work closely with Pen Bay to ensure clients transition safely back into daily life.

In Summary

Pen Bay Medical Center offers inpatient substance abuse treatment as well as detox. Primary care includes group and individual therapy sessions integrated with 12-step meetings. The program is a short-term jump start track that bridges the gap between detox and an outpatient treatment option.

Pen Bay Medical Center PARC Program Location

6 Glen Cove Dr
Rockport, ME 04856

Pen Bay Medical Center PARC Program Cost

Insurance accepted. Reach Pen Bay Medical Center PARC Program by phone at (207) 921-8000 or by email at Find Pen Bay Medical Center PARC Program on Facebook, Twitter, YouTube and LinkedIn

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Photo courtesy of Benggriff (Own work) [Public domain], via Wikimedia Commons (resized and cropped)

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