Passages Ventura Reviews, Cost, Complaints

Passages Ventura


Passages Ventura Review

Located on the Pacific Coast about 45 minutes north of Malibu in Port Hueneme, California, Passages Ventura is a luxury treatment facility that specializes in the care of clients struggling with substance abuse and co-occurring disorders like depression or anxiety. Founded in Malibu in 2009 by the father and son team of Chris and Pax Prentiss, Passages Ventura is the second Passages residential location. The organization was named of the most luxurious rehabilitation facilities in the world by Forbes magazine. Joint Commission-Accredited, Passages offers a full continuum of care including detox, residential treatment, outpatient services, sober living and an alumni program. The facility seeks to identify and treat the root causes behind a client’s condition including unresolved trauma, an inability to cope or a chemical imbalance. Passages primarily offers a holistic approach to treatment and the 12-step recovery model is decidedly not a component of the programming.

Accommodations and Food

Passages Ventura is situated in coastal Ventura County, about an hour north of Passages Malibu, the sister facility. Positioned close to the beach, residents enjoy a constant refreshing sea breeze. Passages Ventura offers a world-class treatment environment with plenty of amenities including private and semi-private rooms, a full gym with onsite personal trainers, several lounge areas, spacious kitchen, several media rooms with flat screen TVs and WIFI. In addition, clients can relax around fire pits or the vegetable garden, or exercise on the running track, basketball or volleyball courts. As Passages wants clients to remain connected to family, friends and colleagues, the facility permits the use of phones and laptops.

Residents enjoy healthy and delicious cuisine prepared by the on site culinary team. Clients with most types of dietary restrictions and preferences can be accommodated.

Treatment and Staff

The goal of Passages is to treat the whole person using a holistic approach focused on the body, mind and spirit. Clients entering treatment undergo a comprehensive assessment that helps the staff to determine the most effective individualized care plan to meet the specific needs of the individual. If deemed necessary, clients immediately enter the detox program. Passages offers a comfortable, acute medical detox process for a range of illegal substances including cocaine, heroin, ecstasy and methamphetamine as well as prescription drugs like benzodiazepines, vicodin and xanax. While the length of detox varies depending on the unique needs of the individual, all clients receive around-the-clock medical supervision from the nursing team and a physician who can provide medication to ease the withdrawal symptoms.

Passages Ventura offers 30, 60, 90 and 120 day residential programming, with clients participating in 120 hours of treatment a month. A top-notch non-12 step method facility, Passages believes that a reliance on group therapy is outdated and ineffective. Clients instead engage in customized individual therapy throughout their treatment. The facility boasts a personalized approach that utilizes an array of therapies including evidence-based models, holistic therapies and experiential methods as well as general wellness activities.

Residents engage in individual psychotherapy with counselors using evidence-based CBT and DBT as well as holistic methods like acupressure and massage, acupuncture, art therapy, meditation, image therapy hypnotherapy, nutrition counseling and yoga. In addition, Passages offers experiential activities like equine-assisted therapy, healing arts, hydro-therapy as well as kayaking, swimming and hiking.

The Passages Ventura team is comprised of a physician, psychologist, LADCS, hypnotherapist, MFTS and a 24-hour nursing staff. Medication management is available for clients in need of dual diagnosis support.


In addition to the myriad of therapeutic methods mentioned above, Passages also offers spiritual counseling, sound therapy, medical massage and chiropractic realignment as well as advanced neurotransmitter therapy, neurochemical balancing and amino acid therapy.

In Summary

The sister facility to Passages Malibu, Passages Ventura offers flexible treatment plans for clients struggling with substance abuse and co-occurring disorders. Eschewing traditional group therapy and 12-step recovery methods as outdated, Passages offers a more personal and customized one-one-one treatment. For clients seeking a truly comprehensive treatment program that is uniquely customized, Passages Ventura offers a beautiful facility, an experienced and compassionate team and a successful, holistic program.

Passages Ventura Location

224 E Clara St
Port Hueneme, CA 93041

Passages Ventura Cost

$23,000 (30 days); insurance accepted. Reach Passages Ventura by phone at (888) 926-3424 or by email. Follow Passages Ventura on Facebook, Google +, Twitter, YouTube and Pinterest

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1 Comment

  1. Michael Jackson on

    In the first instance, identifying that you have a substance abuse disorder takes an incredible amount of self-awareness and courage. This is perhaps only eclipsed by the bravery it takes to reach out for help. Finding the right support is an additional challenge, and nothing is done without overwhelming effort. Passages’ Ventura was the light at the end of a dark tunnel; the reprieve and help I sought; their admissions process was easy, thank you. This quickly changed after an insult from their Director, M***. The out of pocket price Passages quoted was double that of Aetna. The additional price was because of the medical provider they use. I asked for their details to research if they were in network, or, if not, to have Passages connect with Aetna to start a Single Case Agreement. My discerning curiosity was met with a double negative; ‘are you in financial difficulty or are you just being a stickler?’ This audacious inference of me being poor or a nitpicker was, at best, offensive. Director M said his providers were out of network and did not do Single Case Agreements. The word stickler was used several times. May I be equally audacious an infer possible illegal processing of funds, or, perhaps more merely their fear of having ‘poor’ people at their facilities. What’s next for people like me; starting the process all over again or exiting life; what takes more energy? Director M, any advice?

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