New England Recovery Center Reviews, Cost, Complaints

New England Recovery Center

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The Basics

New England Recovery Center is located in Westborough, Massachusetts, and offers several evidence-based treatment programs including detox, residential inpatient and outpatient tracks. Group and individual therapy are folded into every program along with gender-specific care, relapse prevention and substance abuse psychoeducation, all of which are individualized. Treatment is offered in a safe and supportive environment that focuses on complete abstinence from addiction.

Accommodations and Food

Clients reside in a hospital-type facility that offers 36 beds set on 25 acres of sprawling campus. Westborough is a quaint New England town about 10 miles outside of Worcester that offers lovely scenic views and plenty of art and cultural activities for the whole family. The residential quarters consist of clean, comfortable double occupancy bedrooms and en suite bathrooms. Throughout the building there are shared lounges with TVs and quiet rooms used for reading or board games. There are also housekeeping services that include laundry.

There is a shared dining room where three nutritious meals are served on a daily basis. Meals can also be altered to accommodate those with specific dietary needs, like gluten free, low glycemic and vegetarian. There are also snacks set out around the clock and coffee service.

Treatment and Staff

The detox and inpatient treatment programs admission process begins with an intake assessment followed by the client being assigned to a clinician who is able to serve as a point person throughout their stay. Those entering into detox as the first step usually experience a four to six day medically monitored process that is overseen by medical professionals 24 hours a day to ensure the safest detox possible. Following that stuff there is a two to four week inpatient program that consists of daily group therapy, 12-step meetings, recreational activities, and a focus on health and wellness along with relapse prevention education.

Treatment is all evidence-based and focuses on each clients specific treatment needs and goals. Therapeutic approaches include CBT, Motivational Interviewing (MI) and EMDR. There are also several individual sessions scheduled weekly and an emphasis on learning new coping skills. In addition clients with co-occurring disorders are provided with programming that is geared towards dual diagnosis support.

The staff that leads these programs are all Master’s-level therapists, nurses, medical doctors and LPCs.

Extras

Family services are included in each client’s program track and can be utilized through in person or over the phone counseling sessions, group therapy, and ongoing support groups, like Al-Anon.

In Summary

The inpatient program offered through New England Recovery Center is fully focused on providing wrap around, comprehensive treatment that is led by highly trained and experienced professionals. The accommodations and atmosphere comfortable and safe, allowing each individual to only focus on recovery. For Massachusetts (or nearby Rhode Island) residents seeking help with substance abuse, New England Recovery Center is a viable resource.

New England Recovery Center
153 Oak St
Westborough, MA 01581

New England Recovery Center Cost: Call for details. Most insurance is accepted, and in some cases there are scholarship opportunities and other reduced fee options. Reach New England Recovery Center by phone at (844) 233-6372. Find New England Recovery Center on Facebook

Do you have a complaint or review of New England Recovery Center to add? Use the comments area below to add your New England Recovery Center review.

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1 Comment

  1. I would not recommend New England Recovery Center to anyone!!! The unethical behavior when speaking over the phone to Judy the clinician was extremely disappointing!, I was inquiring about my daughters progress and treatment plan upon discharge,and she refused to educate me on the plan, while having the consent form right in front of her that my daughter had signed during admissions.Also, the majority of the patients are discharged after 15 days of treatment!! I feel that is not enough time for anyone who wants a successful recovery.

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