New Directions Reviews, Cost, Complaints

New Directions

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With origins dating back over 30 years, Northeastern Ohio’s New Directions offers intensive treatment for adolescents. With a gender specific inpatient program that mixes 12-step based recovery with therapy heavy treatment, New Directions also maintains a focus on academics, making sure clients do not fall behind in their high school course work.

Accommodations and Food

New Directions uses a dorm-style facility which separates genders in different buildings. There are typically four clients to a room; the three rooms in each building come with two bunk beds for an average of 13 t0 18 clients on-site at a time (though there’s room for nearly 34 total). In fitting with the facility’s collegiate feel, bathrooms are shared and residents must take care of their own laundry. There is a chef on-site who handles the cooking, preparing two hot meals a day; breakfast is typically continental, with snacks provided throughout the day as well.

Treatment and Staff

Since their clients are of high school age, New Directions takes great care to instill a learning environment in the midst of the work of recovery. To this end, every resident in attendance receives a laptop to work on their studies, which is a major perk considering New Directions’ relatively low cost of treatment. The program typically lasts 60 days, though some clients have been known to complete their program in 45.

The teachers at New Directions are employees of nearby Orange High School, a highly ranked school in the nearby Cleveland suburb of Pepper Pike. Their teaching staff works in concert with clients’ native schools to make sure everyone stays on pace academically. Classes are held in the mornings, with the afternoons set aside for recovery. Each resident is paired with a primary therapist, with afternoons spent in group and private therapy. After dinner and a period set aside for recreation, clients can attend 12-step meetings both on and off-site. New Directions does offer a dual diagnosis program as well for co-occurring disorders, though this track comes at a slightly higher cost. There is no detox offered at New Directions, though after an initial assessment the intake team can help residents find a program at a neighboring facility to complete this process before enrolling.

Extras

With a firm understanding that their youthful clientele tends to have a lot of energy, New Directions ensures plenty of recreation time. There is an exercise facility on the grounds as well as a basketball court, volleyball court and pool table; New Directions also makes frequent outings off-site. In the past, residents have taken trips to the Rock and Roll Hall of Fame, the Football Hall of Fame, and engaged in other outdoorsy activities such as canoe trips.

While most inpatient facilities have some kind of family program in place, New Directions has one worth highlighting since each client’s family has a unique level of involvement in their program. Every Saturday morning during a client’s stay, parents or guardians can attend educational classes on recovery. Families are also welcome to attend a weekly session with a client’s therapist.

In Summary

With a comprehensive educational program mixed with 12-step recovery, relatively individualized care and dual diagnosis support, New Directions scores big on the basics of treatment. Their cost is certainly affordable considering their small client base, and they’re an established brand in the Cleveland area, making them more of a safe bet than some other competing programs. This is simple but effective treatment.

New Directions Location

30800 Chagrin Blvd.
Cleveland, Ohio 44124

New Directions Cost

$10,500 (30 days); $11,400 (for dual diagnosis). Reach New Directions by phone at (216) 591-0324 or by email at [email protected]. Find New Directions at FacebookTwitter and YouTube

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