Mountainside Recovery Center Reviews, Cost, Complaints

Mountainside Recovery Center

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Hemet CaliforniaMountainside Recovery Center Review

Mountainside Recovery Center is based in Southern California’s San Jacinto Valley in the city of Hemet. Mountainside provides a continuum of co-ed substance abuse services that include detox, a Partial Hospitalization Program (PHP) and an Intensive Outpatient Program (IOP). The clients are accommodated in Mountainside’s sober living homes and provided with transportation to the clinical treatment facility daily.

Accommodations and Food

There are five different homes where clients reside while undergoing treatment. The gender-specific houses range is style and size, but they are all spacious and comfortable, accommodating between eight and 10 clients in each. The residences offer amenities like pools, large backyards with BBQs, Jacuzzi-style bathtubs, a putting green and new appliances. The bedrooms are shared, usually between two, but in some master bedrooms, there are three roommates, with an adjacent full bathroom. The living rooms are furnished with large couches and easy chairs for residents to lounge in while watching the flat screen TV or reading. The dining rooms have several long tables and chairs for all of the clientele in the house to eat together, and though personal devices, like cell phone and tablets aren’t permitted during treatment, there are community phones available for use.

All of the food is taken care of by Mountainside, and the clients take turns preparing meals for each other. Meals and snacks are tasty and nutritious and coffee and tea are available throughout the day.

Treatment and staff

The program lasts anywhere between 30 to 45 days on average, considering how long the on-site detox process takes for each person. The clients attend treatment for about six hours a day at an off-site Mondays through Fridays. The PHP includes group and individual therapy several times a week, and there are some co-ed groups and some are gender-specific. There are also specialized programs geared towards those with co-occurring disorders that can include medication management if needed, and frequent visits with a staff psychiatrist.

Though treatment at this facility incorporates elements of the 12 steps, the main focus is on different evidence-based treatment methods, like CBT and Motivational Interviewing (MI). The emphasis on getting to the root of the initial addiction and addressing past trauma’s or events can lead to uncovering reasons why the client started taking using in the first place.

Mountainside employs a variety of medical and clinical staff with many different specialties in the field of addiction. This includes physicians, LPCs, LCSWs and residential staff that are available 24 hours a day.

Extras

There are evening and weekend outings available, like trips shopping or to the movies and group trips to the beach. There are always recreational activities and exercise scheduled, so that the clients don’t feel like they’re confined to the facility and can see there is also fun to be had in sobriety. A couple of the homes also have gym equipment on the premises.

An aftercare plan is always put into place during each client’s treatment experience that often includes referrals to an outpatient program within his or her home community.

In Summary

Mountainside Recovery Center provides comfortable accommodations and thorough treatment that is rooted in respect and privacy. The programs are fairly short, but offer a continued avenue of support even after the client returns home. This is an excellent choice for clients looking to get away from the busy city, but stay close in southern California.

Mountainside Recovery Center Location

31631 Auto Center Dr
Lake Elsinore, CA 92530

Mountainside Recovery Center Cost

$25,000 (up to 45 days including detox). Reach Mountainside Recovery Center by phone at (855) 698-7106.

Do you have a complaint or review of Mountainside Recovery Center to add? Use the comments area below to add your Mountainside Recovery Center review.

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3 Comments

  1. n my experience this facility preys on families in crisis and do not care ANYTHING about the patients. When we were looking for a facility for my son, we were told that this was a no hardship program. We had great insurance but we did not want our son to have a huge debt when he beat his addiction so we were careful at choosing a facility that we THOUGHT was best for him. We live on the east coast so we flew him to this facility on the west coast. He was in treatment for 8 days and called me , informed me that there were no beds available for the second phase of his treatment and he was being discharged. The following day he called me back and said he was sent to a sober living house and was given a gift card to help pay for food. I cannot begin to tell you the fear and panic that I felt knowing my son that has only been clean for 9 days was placed in a sober living house. I contacted the facility and was told by Alan that he was not sure why Jordan would have been discharged from detox straight to sober living, that I should try to keep my son calm and try to keep him from using. He would try to find out some information and get back to me. He never called back, and when I contacted the facility again no one knew who Alan was. Recovery aide was a third party that arranged for Jordan to go to Mountainside- I did not realize how this stuff works and most families don’t when dealing with these issues. I contacted Michelle at Recovery Aide for assistance, she seemed shocked but was no help. I had my son call the facility back since I was getting nowhere, he was told there was no one there that could answer his questions and that he would have to call back. I filed a complaint with the Department of Health Care Services in California and filed a complaint with my insurance company. Another patient that was discharged with my son had family closer to the area, they were more familiar with the treatment facilities and arranged to have their family member accepted into another rehab that was willing to accept my son. A collections company is also harassing my son for a balance and threatened to turn it over to collections. PLEASE STAY AWAY FROM THIS FACILITY! THEY SHOULD NOT BE ALLOWED TO TREAT PATIENTS AND FAMILIES IN CRISIS LIKE THIS!!!

  2. My daughter was seriously hooked on heroin. She tried two other rehabs but each time she got out, she went back to drugs within days. It was an endless struggle. She knew she needed help and, like us, were desperate! Our doctor suggested we try Mountainside.
    She was accepted with a welcoming smile and made to feel at home. Not going to lie, she struggled, but she’s an addict and getting drugs physically and mentally out of your system is not easy. The great news is, she completed the program and went into their extended care program. She finally learned how to cope with everyday stress without having to lean on drugs as a crutch. She even realized she has a passion for cooking!
    She is coming up on her one year clean date and we have never been so proud of her and the team at Mountainside!
    THANK YOU!!!!

  3. First off I would like to say that your detox program is wonderful.Now on a second note your staff that handles patients personal belongings and such are horrible and you need to come up with a better plan than what you have in place.My husband went through his detox period and per his therapist’s recommendations was ready to go home,My husbands insurance approved him to stay for eight more days but he decided that he did not wish to do that as he was not a recreational addict, he only took medication because of a health issue that he had surgery for and was corrected, he only needed to be detoxed because he no longer needs this medication but could not stop taking it with out help.He went to your admissions department and checked himself out only to find out that his ATM card and personal cash had been locked in a safe. There was noone available to access this safe and get him his belongings.He did not have a way to pay for a taxi, hotel room, let alone a plane ticket.THAT IS NOT ACCEPTABLE.Your facility is aware that patient’s can check theirselves out willingly at any given time, day or night, YOUR facility should always have a staff member available to give patients all of there personal belongings including ATM cards and or cash that has been locked in a safe.I am irate that he had to endure any of this considering what he had already just went through.We do not live in California or anywhere near by and to be able to get funds to him and get him where he needed to be until other arrangements could be made to get him home was a task.Your facility should be ASHAMED of itself or better yet the staff that runs it this way.I am very thankful that he got the help that he needed and I am grateful to your facility for that but I will NEVER refer anyone to your facility, I hope that you listen to what I have written you and make some much needed changes to your policy so that no other person has to endure what my husband did!!!!!

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