Montrose Manor Reviews, Cost, Complaints

Montrose Manor


Montrose ManorMontrose Manor Review

Located in Bishopscourt (a picturesque suburb of Cape Town, South Africa), Montose Manor specializes in the extended treatment of severe and enduring eating disorders. Though Montrose still acknowledges that these issues often go hand-in-hand with substance abuse, outright addiction treatment is limited here.

Accommodations and Food

In keeping with its name, Montrose is a turn-of-the-century manor which strives to create an environment that feels like home. There are a total of 16 beds at the facility, though it’s rarely at capacity (it also favors lengths of stay longer than the standard 30 days). Each bedroom comes with two beds, an ensuite bathroom, imported fittings and furniture and a panoramic view of the beautiful surroundings.

The facility’s internationally qualified team includes an occupational therapist, expert counselors, a consulting psychiatrist, a clinical psychologist, psychiatric nurses, a biokineticist and an art and drama therapist. There’s also a dedicated chef who prepares meals consistent with a healthy and nutritional meal plan and a 24-hour nursing staff.  Shan Biesman-Simmons is the on-site dietician, and she designs all the nutritional plans for clients. Biesman-Simmons is the director of Nutrition and Education at the Heart and Stroke Foundation in South Africa, and has a private practice that specializes in eating disorders and lifestyle diseases.

Treatment and Staff

While the accommodations are relaxing, the daily program is a busy one. Residents at Montrose participate in three post-acute phases of treatment. The initial phase is devoted to stabilizing clients’ disordered eating, and features individual and group therapy (four sessions a day), DBT, sessions with a dietician and more. Phase two addresses the underlying issues and emotions which surface once residents are stabilized, and includes weekly restaurant outings, family-integrated therapy and supervised self-service of meals.

The final phase focuses on reintegrating into the outside world, which means self-service of meals now without supervision as well as weekly fellowship meetings. It ends with a transfer to a specialist who continues to work with alumni upon their return home. There are also off-site support groups and meetings for those suffering from addictions in concert with their eating disorders. Throughout treatment, clients work closely with specialists to create healthy eating and exercise plans; finally, Montrose offers a comprehensive program for family and loved ones, including counseling, psycho-educational workshops and an introduction to the treatment program.


In addition to the lush greenery and tranquil gardens of the campus itself, the Montrose Manor facilities boast a fully equipped gymnasium and swimming pool.

In Summary

Because extended care is the linchpin of Montrose Manor’s program (with a three month minimum stay), every effort is made to make the facility a comfortable and luxurious home. Overall, Montrose Manor has a uniquely beautiful setting that can be experienced for a relatively low price (excluding travel fees). Through the extended treatment model, Montrose is committed to creating healthy new lifestyles for its clientele.

Montrose Manor Location

7 Montrose Terrace
Bishopscourt, Cape Town 7708

Montrose Manor Cost

$8,600 (28 days; average stay 90 days). Reach Montrose Manor by phone at +27 (0)21 797 9270 or by e-mail at [email protected]. Find Montrose Manor on its site

Do you have a complaint or review of Montrose Manor to add? Use the comments area below to add your Montrose Manor review.



  1. I cannot stress enough how grateful I am and will always be for my time and experience at Montrose Manor. For the first time in my life, I truly feel recovery is doable. In fact, I am in recovery! After four months in treatment at Montrose Manor and having been back in London for almost four months and keeping up all the work done and everything I learnt there, I can honestly say my attitude and outlook of my life has changed completely. I never thought this would ever be possible.

    I wish everyone suffering from an eating disorder had the opportunity to do treatment at Montrose Manor. It has certainly changed my life!

    Having suffered from eating disorders for almost 29 years and, having gone through various outpatient treatments and daycare and still not being able to cope, I thought recovery was not possible for me. Yet, when I heard about Montrose Manor and contacted them, I thought I deserved to give myself one more chance. It sounded very different to any other treatment and promising. And, today, I can say, from my heart, that going for treatment to Montrose Manor was the most loving and caring thing I have ever done for myself.

    I arrived at Montrose Manor in March 2015. From the moment I got there, I felt it was a special place and that, even though scary because of the unknown, I had a promising journey ahead.

    The team as a whole, counsellors-dietician-biokineticist-psychiatrist-chefs, are absolutely amazing. On the one hand, each of them as individuals is so caring, supportive, encouraging. The guidance I received in my 1:1 sessions, in group sessions, in exposure therapy, in individual discussions, has been absolutely invaluable and I will be grateful forever for this. On another hand, the way in which they interact as a team is impressive. They really operate as a team and they are all aware of each client which really makes a difference in the treatment we receive.

    The programme, with its phases I-II-III, is absolutely outstanding. The fact of it building up and working on various areas and different levels depending on our needs was so helpful. My process was certainly not easy. I had lots of ups and downs, lots of fears, fear of failing, shame, fear of expressing emotions, among others. So many times in my journey, I said I felt I was never going to be able to do recovery. Yet, I always trusted the team, my counsellor and the process and asked for help and listened and tried everything they would advise. And, suddenly, I started feeling a really nice feeling inside, something telling me “If I really want this, I can do it!”, and I still feel it. And I carried on, one day at a time, with ups and downs, falling and getting up, making mistakes and learning from them with the counsellors’ help, talking lots, sharing lots with others and asking for help which was available 24/7 with so much love, compassion, kindness and care.

    I have now been back in London for almost four months with great awareness of my eating disorder as an illness which I have never had before, invaluable tools to manage and “live” life in recovery, a meaningful life. I can now honestly say I can allow my life to unfold, without the urge to control everything. I had never had such amazing feeling before treatment at Montrose Manor, where I embraced the programme and trusted the team and surrendered. The foundation laid by Montrose Manor makes me feel positive and hopeful about myself in the world and open to life. Even before leaving treatment, a big part of the work done was about my personal recovery plan and relapse prevention. Both of these were key and reassured me regarding being able to show up for life. I can now go beyond food and exercise, beyond weight and body, and manage feelings, situations, life very differently. I can now “live” life!

  2. I have been at Montrose now for almost 6 months and I can honestly say they have saved my life. I walked I the doors terrifide of life, not convinced I had a problem (even though I have been battling for years), and unsure who I was and how to live. With the constant support of the staff I have slowly regained trust in life and learnt how to manage my eating disorder. As well as start the journey on discovering who I am. I’m extremely greatful to everyone in Montrose for with out the entire team I would not be who I am today.

  3. I was at Montrose Manor for nearly 9 months. I cannot say how grateful I am for what I learnt about myself and how to manage my eating disorder. The staff are extremely helpful and understanding. I certainly would not be where I am if it wasn’t for the team at Montrose Manor.

  4. “Client Confidentiality” – something Montrose Manor has no regard for whatsoever! Bullying of vulnerable people. Belligerent, aggressive management. Marketing material is exactly that, “Marketing” with little assimilation to the reality! Advise your due diligence before embarking on entering this money motivated snake pit!

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