Maine General Hospital Reviews, Cost, Complaints
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Maine General Hospital


Maine General HospitalMaine General Hospital Review

Founded in 1891 in Augusta, Maine General Hospital’s chemical dependency department offers detox services and residential and Intensive Outpatient (IOP) treatment for those struggling with alcohol and drug abuse. The programs use a combination of evidence-based practices and the 12 steps. Treatment for dual diagnosis is also offered.

Accommodations and Food

There are two gender-specific residential facilities. The house for women, located in Augusta, has eight beds and the house for men, located in Sydney, has 12 beds. Both homes are older buildings that have been renovated. Clients stay in rooms with two single beds and share bathrooms in the halls. Bedroom sizes vary and all clients have a dresser and closet space. There are living rooms where clients can relax, socialize and watch TV during free time.

Food is prepared by two residents each week. Breakfast consists of things like cereal, fruit and other foods that clients prepare for themselves. Lunch and dinner are full-on hot meals and the menu is set by the house manager. The food is varied and can include everything from spaghetti and meatballs to burgers to chicken. Care is taken to make certain the food is healthful. Accommodations can be made for those with food sensitivities, allergies or any medical conditions that require a special diet.

Treatment and Staff

Inpatient detox is offered at Maine General Hospital, where clients receive 24/7 medical supervision. Length of detox depends on the client and their substance of choice and can range from anywhere between three to nine days. Medications are administered to ease withdrawal symptoms. Clients who wish to enter detox must be referred through the emergency department at Maine General, a general practitioner or the community crisis system.

Residential treatment is very structured and includes daily individual and group counseling. The average length of time spent in this program is nine months. Groups include 12-step education and participation, as well as evidence-based practices like CBT, DBT and relapse prevention.

The IOP offers group and individual counseling in Waterville. Treatment modalities are the same as in the residential program, although there is a focus on evidence-based practices like CBT and DBT. Mutual help groups such as 12-step and SMART Recovery are incorporated in treatment but participation in groups outside of the IOP sessions is not required.

The IOP sessions are offered Mondays through Fridays from 9 am to 1 pm, with treatment typically lasting four to six weeks.

Staff members at Maine General include LDACs as well as registered nurses, physicians and psychiatrists. There are two counselors on site at the residential homes Monday through Friday during work hours and a tech stays overnight to ensure residents are safe. The outpatient program has about five clients for every staff member.


Groups are held once a week for friends and families of clients in the IOP. Subjects  include education on addiction and methods for dealing with someone who is in recovery.

Those in the residential program are assisted with various resources such as how to get food stamps, MaineCare insurance and/or transitional housing.

In Summary

Maine General offers a wide variety of treatment options, with great medical care always available. The programs blend evidence-based practices with the 12 steps, providing a well-rounded approach to recovery. Thanks to the highly structured nature of this program, long-term sobriety becomes an attainable goal.

Maine General Hospital Location

30 Chase Ave
Waterville, ME 04901

Maine General Hospital Cost

$3,000 (30 days). Reach Maine General Hospital by phone at (855) 464-4463. Find Maine General Hospital on Facebook, Twitter, YouTube, Google+ and LinkedIn

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