Laurel Ridge Treatment Center Reviews, Cost, Complaints

Laurel Ridge Treatment Center

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Laurel Ridge Treatment CenterThe Basics

Laurel Ridge Treatment Center is a state-of-the art psychiatric hospital located in San Antonio, Texas. Founded 30 years ago as part of the Texas Department of Mental Health, this facility’s mission to provide community-based mental health services for children, adolescents and adults. With over 18 acres and space for an astounding 252 clients, this program accommodates a large and diverse range of people.

Accommodations and Food

The lush grounds of Laurel Ridge form a central courtyard surrounded by low white stucco buildings. Bedrooms include two to four beds per room (private rooms are not available). The sleeping quarters are sparsely decorated, with white walls and twin beds. Clients are allowed to have caffeine, smoke cigarettes and watch TV, while perks such as phone privileges and outings are earned through a levels system based on behavior and progress.

Simple meals are served cafeteria-style three times a day. A salad bar offers vegetarian options. Residents are allowed snacks and off-campus food as long as it’s pre-packaged.

Treatment and Staff

Treatment and length of stay at Laurel Ridge are determined during the admission process. Clients can expect a psychological evaluation, medical history intake, physical examination, medication management and dietary consultations. Detox is included in the cost. Treatment includes an introduction to the 12 steps and CBT. Dual diagnosis support is available, if needed. Laurel Ridge also provides discharge planning and aftercare management to make the transition back into the home, school and community as easy as possible.

On a typical day at Laurel Ridge, clients are asked to be awake by breakfast, which is served at 9 am. A daily morning community meeting after breakfast allows clients to set goals and receive feedback each day, followed by individual and group therapy. The amount of therapy is dependent upon each specific treatment plan. Group therapy topics include relapse prevention, trauma and processing.

There are 400 staff members at Laurel Ridge Treatment Center. This includes psychiatrists, licensed therapists, nurses, Master’s-level teachers, special education teachers, physician’s assistants and support staff. The staff uses evidence-based therapeutic approaches to help create a more balanced life for their clients. Examples of this are teaching communication and social skills, as well as problem-solving and anger management.

 Extras

This facility offers the ROPES program (Reality-Oriented Physical Experiential Services). This team-building challenge course helps create a sense of teamwork, trust and goal-setting in a problem-solving situation. The pool, gym and computer lab are also notable perks. There is an on-site school for grades K-12.

In Summary

Laurel Ridge provides comprehensive treatment for a high volume of residents with wide variety of psychiatric disorders. Patients are different ages and have different issues, but the core components of community-building and the 12 steps remain the focal point of substance abuse treatment in this comfortable, residential setting.

Laurel Ridge Treatment Center
17720 Corporate Woods Dr
San Antonio, TX 78259

Laurel Ridge Treatment Center cost: $24,600 (30 days). Reach Laurel Ridge Treatment Center by phone at (800) 624-7975. Find Laurel Ridge on Facebook

Do you have a complaint or review of Laurel Ridge Treatment Center to add? Use the comments area below to add your Laurel Ridge Treatment Center review.

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13 Comments

  1. This place is HORRIBLE!!!!! My daughter went to get more information regarding outpatient therapy sessions. She took the assessment and she was THRETENED by calling the POLICE if she didn’t stay. She was so scared. They put her on restriction!! She DIDNT want to stay THEY MADE her stay ILLEGALLY!!!!
    DONT GO to THIS PLACE!!! They charged my health insurance. We couldn’t speak with any administrator. Patient advocacy did not respond our calls for 2 weeks.

    THIS PLACE IS HELL!!!

  2. Laurel ridge is hell on earth… It’s filthy 2-3 people to a room and they don’t ever clean.. the nurses are rude and STEAL patients personal belongings. The doctors & nurses constantly MOCK and MISTREAT their patients. Some of the morning staff were ok it’s the evening ones you have to look out for. Once you register yourself in they tell you you can’t leave because they make you sign a contract when you get in BUT DONT BOTHER TO EXPLAIN IT. They tried charging me $9,000 for a week, ridiculous if you ask me. And the only reason I got out was because I threatened to call a lawyer and charge them for AGGRAVATED ASSAULT. Watch out for Dani and Fernando they know places to pinpoint people and not get caught on camera and have to face consequences for the shit they do to patients. From what I saw the medicine they force people to take makes them worse, and they will find any petty little reason to SEDATE PATIENTS with shots and after using excessive force. They broke my friends nose and ribs..and got away with it somehow. I wish I would’ve read the reviews before going here… don’t fall for all the BS on their website, it’s fake. I’ve heard of people IN JAIL getting treated better..

  3. Christie Lopanec on

    MY SON WAS ADMITTED TO LAUREL RIDGE THIS WEEK BY LAW ENFORCEMENT ON A 48 HR HOLD. THAT IS UP TODAY BUT NOW THEY FILED A OPC AND HE HAVE TO HAVE A HEARING ON MONDAY BECAUSE MY SON SAID HE WANTED TO GO HOME. I CAN’T GET HIM OUT. THEY REFUSE TO RELEASE AND APPARENTLY CAN KEEP HIM DUE TO FILING THE PAPERS FOR A HEARING. HE IS ON 48 HOLD BUT WE HAVE GOOD INSURANCE, THAT LAUREL RIDGE HAD PREAPPROVE FOR 6 DAYS. THIS CHILD HAS NO HISTORY OF VIOLENCE OR MENTAL ILLNESS. HE DOES NOT DO DRUGS. I TOLD THEM THAT I HAVE TOLD THE INSURANCE NOT TO PAY PAST TODAY. I HAVE AN ATTORNEY TRYING TO HELP. I HAVE CALLED EVERYONE AT LAUREL RIDGE. WE HAVE PRIVATE OUTPATIENT SERVICES READY IF HE NEEDS IT. HE HAS A SUPPORT SYSTEM IN PLACE AND AFTER ALL THE LIES THEY CONTINUE TO TELL, I DON’T KNOW WHAT ELSE TO DO. I WANT MY SON OUT NOW!!!!! I HAVE THREATENED LEGAL ACTION AND INFORMED THEM THEY ARE INFRINGING ON HIS CIVIL RIGHTS. PLEASE I NEED HELP!!!

  4. this Treatment Center is so understaffed they have like about 20 kids to one nurse only also only to text Tech. How are the poor kids are going to get proper treatment with his kind of Staffing they’ll probably come out worse than better Think Twice

  5. I am disappointed at the doctors becausei if take your child to get treated for ADHD , why do they have to give them so much medication how in the world are there going to know which medication is working. And when they are going to get better is there always drugged up . And yes they have too many kids in one unit and they’re screaming their heads off. And what do the nurses do inject them or give them a sleeping pill to go to sleep because they don’t want to put up with him they should only have at least 10 kids in a unit and to top it off they only have two nurses. I don’t see how a child is going to get better like that

  6. I’m a former inmate of this cruel joke of a place & if you don’t want your kid to end up with PTSD like me for the rest of their life DO NOT SEND HERE! I’ve literally blocked as much as possible out from my time there it was so bad! What I can’t forget is getting almost drowned in the shower (BY A “STAFF MEMBER”!!!), getting attacked by another inmate in front of a staff member then that staff member putting ME in the “time out” room for getting attacked, going to a real prison for a “scared straight” program (even though I’d never been in trouble with the law!?), & getting attacked by fire ants when the staff KNEW they were there but let us be in area anyway! I’ve got nightmares & phobias to this day from this place & probably will for the rest of my life!

  7. Marvin Jalnos on

    Place is a joke. They battled for 17 days to try and give me a diagnosis. I am permanently scared from this place.

  8. Iwentthruit on

    Listen to this people they are absolutely right, I am terrified of even thinking about going back to that place. It’s a nightmare!

    • We were referred here. The nurse didn’t want to hear from parents. My daughter would not answer questions . Then gave us list for therapists. None of psychologists could help us. It was a waste of time going to Laurel Ridge. I will just look for doctors on my own!!!!

  9. This place is a joke. “No beds” all day long and if there IS one and it’s in Novasota. RUN. You’d be better off OUT of a facility then in the Novasota unit. They have 2 staff members worth a thank you, but no help. You ask to talk to someone, they dont have time, they are short staffed, they don’t have basic supplies like pillows for all their inmates… I mean patients. You can go in voluntarily and the 4 hour letter thing seems like its a way out. It’s not. Doctors will hold you AGAINST YOUR WILL with no proof of why they feel you can’t make an informed decision as to why you want to leave. More requests and it becomes court ordered. It’s a nightmare. It was terrifying and horrible. In being in my psychological condition only worsened but I had to lie to get out because the other units like Colorado that SAVED lives were full. And now that I’m out…what is left but a more damaged version of what went in.
    Do not let them even MENTION Novasota…

  10. My 13 year old son attended Laurel Ridge in San Antonio between 4/8 and 4/11 of 2015. My family and I reside over five hours away from San Antonio and, due to my work schedule my wife was the only person to attend the admittance prior to my travel to be in town during treatment a few days later. Less than 24 hours into treatment, the faculty and my wife had a group meeting to discuss my son’s problem. They did not bother to conference me in on this discussion even though a request was made. At this discussion, Dr. John Adams made a suggestion for an anti-depressant prescription. Alarmed, my wife rebutted that our son had been there less than 24 hours and was concerned that it was too soon to make such a recommendation, to which the committee agreed. We asked how long they recommend our son stay in treatment and the answer was ‘at least until the beginning of the following week. Then, on Friday, we were told our son would be released the following day. We were told to pick him up at 8:30 a.m., after the patients had been served breakfast. We called the hospital on Saturday morning at approximately 8 a.m., prior to making the trip to pick up our son and were told that there was no release on file. They said a request would be made to Mr. Adams for the release papers and that we would be called back. At approximately 11 a.m., we were told that our son had his release orders and was ready to go. When we went to pick him up, I asked to speak to the Dr. to get a formal diagnosis. I was told to wait in the waiting room and the Dr. would be notified that we wanted to speak. After waiting 30 minutes, I again inquired and the staff said ‘we thought you already spoke with him’, then made another request. Finally Mr. Adams agreed to meet with me and discuss my son in a public setting, just feet away from where a group meeting with patients was being held. He failed to give me any concrete diagnosis and said that we had ‘declined medication’ to which I informed him that we felt the initial recommendation was too soon, but was open to the idea if that was what was recommended. During our brief discussion, Mr. Adams failed to make any eye contact with me, even when I purposely moved into his direct line of sight, he moved to the side and looked away while speaking. Now, after exhausting out Flex account of over $1000 I am getting a bill for an additional $418.
    Numerous calls to Gwen McCleary, Director at Laurel Ridge have gone unanswered. Calls and emails to Patient Advocacy have gone without any kind of follow up. My son still has the same issues that brought about the visit in the first place. Save your money- Laurel Ridge is staffed with under-qualified staff and just out to rob patients and concerned parents!

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