Jennifer and Ben Randolph Interventionists Reviews, Cost, Complaints

Jennifer and Ben Randolph, Interventionists


Jennifer Randolph and Ben Randolph, InterventionistsThe Basics

Based in Milwaukie, Oregon, a small suburb of Portland, Compassionate Interventions is the intervention services affiliate of Oregon Trail Recovery, a substance abuse facility offering both inpatient and outpatient-based recovery. As the founders, CEO and COO of Oregon Trail Recovery, husband and wife team Ben and Jennifer Randolph also personally perform interventions and connect their clients with the appropriate substance abuse recovery track.

Jennifer Randolph is a Certified Intervention Professional (CIP) who is also trained in the Arise technique of interventions, having studied with Dr. Judith Landau. She is also a CADC and Certified Trauma Professional (CTP). Ben Randolph is a Master’s-level CADC and has a long history of working in the mental health and addiction fields. In addition to help with drug and alcohol addiction, Compassionate Interventions provides intervention services for gambling, sex, pornography, internet and shopping addictions as well.

The Background

An Oregon native, Jennifer Randolph knows first-hand the spiral of addiction, having battled meth dependency following her high school years. After her own journey to treatment and what she calls a spiritual awakening, Jennifer Randolph became determined to dedicate her life to helping others find sobriety. She has been sober for over 15 years.

Ben Randolph has also walked his own journey of sobriety and draws on his 12-step recovery as a foundation for his work with clients. He is also a Navy veteran who has seen two Gulf War deployments and offers special PTSD-informed care to veterans who are also struggling with addiction.

The Approach

While Compassionate Interventions previously relied solely on the Johnson model of interventions, the Randolphs have expanded services to also utilize the Arise model and tailors their approach to each particular situation. Regardless of the method employed, the Randolphs begin each intervention with an initial phone consultation with the concerned family members and loved ones. Following this, an intervention plan is developed as well as any necessary travel arrangements. Clients are not charged for services until an intervention is planned.

Prior to the intervention, family and support individuals are involved in a day or two of planning, with the intervention typically scheduled for the following day. While the Johnson model involves a surprise intervention for the client with transportation to a treatment facility—and detox if needed—immediately following the intervention, the Arise model is invitational and typically consists of a three-phase process allowing for a second and even third intervention should the client fail to agree to the established treatment plan. Regardless of the approach, the goal is for a client to enter treatment, preferably at an inpatient facility.

Unlike many interventionists who are not affiliated with a treatment facility, the Randolphs operate the Oregon Trail Recovery facility which offers a residential treatment program. Clients who choose to enroll in this track participate in an intensive long-term program consisting of weekly group and individual therapy with a major 12-step recovery component. Still, the Randolphs and Compassionate Interventions always tailor a suggested treatment option to meet the needs and goals of the family unit.

Post-Intervention and Summary

Regardless of which treatment facility the family selects for their recovery needs, Jennifer and Ben Randolph support clients long-term and services include six months of continuing care for the entire family unit following the initial intervention. This continuing care includes monitoring and case management with the client’s treatment facility, as well as support and education for the family and support team, encouraging attendance at Alanon meetings and other useful recovery tools.

Jennifer and Ben Randolph
c/o Compassionate Interventions
10600 SE McLoughlin Blvd
Milwaukie, OR 97222

Reach Jennifer and Ben Randolph by phone at (503) 901-1836. Find Jennifer Randolph on LinkedIn, Facebook and their website. Find Ben Randolph on LinkedIn

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