Holy Family Medical Center Keys to Recovery Reviews, Cost, Complaints

Holy Family Medical Center Keys to Recovery


Holy Family Medical Center Keys to RecoveryHoly Family Medical Center Keys to Recovery Review

Keys to Recovery is the name of one of Chicago’s leading substance abuse treatment programs offered by the Holy Family Medical Center in Des Plaines, Illinois. The Keys to Recovery program has been providing treatment for those struggling with alcohol or drug addiction since 1991. Adult clients are welcomed to the Holy Family Medical Center for detox, a residential treatment program and outpatient services.

Accommodations and Food

Keys to Recovery is located on the third floor of Holy Family Medical Center in Des Plaines, Illinois, a suburb of Chicago. This 28-day residential program has 43 beds: 18 for detox and 25 for residential. The detox unit has nine double occupancy rooms, with a full bathroom off each. Décor is typical hospital room, with linoleum floors, hospital beds and a curtain between clients for privacy.

The 25-bed residential unit is on the same floor as detox. Rooms are also double occupancy with full bathrooms. Bright, comfortable bedrooms and living areas help clients feel relaxed so they can focus on their recovery. The unit has a TV room, dining area, a classroom and therapy rooms, all designed with comfort in mind.

Meals for the Keys to Recovery program are prepared in the hospital cafeteria and brought up to the unit three times per day; special dietary requests can be accommodated. Depending on where they are in treatment, clients either eat in their rooms or in the dining room.

Treatment and Staff

Clients who start treatment in detox remain anywhere from three to seven days, depending on the client and what they are withdrawing from. In order to make the process easier, Keys to Recovery uses Suboxone for opiates and Librium for alcohol. Detoxing clients see a physician daily and have round-the-clock nursing care.

Once clients are stabilized, they can be admitted to the residential unit. Treatment here consists of group therapy, individual therapy, family groups, biofeedback, health and addiction classes and recreational therapy. Group topics consist of CBT, relapse prevention, stress management, coping skills, group communication and goals group. Residents attend groups from 9 am to noon and resume again at 1 pm. Free time is from 3 to 5 pm with dinner at 5:30 pm. Groups are very small, usually only four clients per session. Individual therapy is with a Master’s-level therapist and CSACs facilitate all group sessions. Clients with co-occurring disorders who are also on meds see a psychiatrist twice monthly. Residents attend 12-step meetings on-site four nights a week.

The treatment team consists of nursing staff, physicians, a psychiatrist, Master’s-level therapists, CSACs and MFTs. All of these qualified professionals make for a client-to-staff ratio of five-to-one.

Keys to Recovery at Holy Family Medical Center also offers a continuum of outpatient treatment services. The most structured of these is the Partial Hospitalization Program (PHP). PHP clients remain at this level for the short term, only seven to 10 days, and during this time, they follow the same therapeutic schedule as the residential clients. The Intensive Outpatient Program (IOP) is the next step down in treatment, often used by clients who want to continue receiving therapy. Clients at this level either attend group and individual therapy five days per week for two hours each day or three evenings for three hours. Individual therapy is once a week for 60 minutes and all groups are also 60 minutes in duration. CSACs facilitate all groups and individual therapy sessions. Topics include relapse prevention, stress reduction, family dynamics and goals groups. Gender specific groups are also part of the curriculum. IOP is typically 12 weeks, but could be more depending on the individual’s progress. Outside 12-step meetings are highly recommended for continuing support, but treatment at Holy Family Medical Center is not necessarily 12-step in focus.


Residential clients are treated to recreational therapy that consists of bowling on Wednesday nights, art therapy and yoga. Family day is held on Saturdays, with educational classes from 11 am to 1 pm. After lunch, family group is from 2 to 3 pm without the client present and then there’s a visiting hour from 3 to 4 pm. MFTs facilitate family group.

Aftercare in the Keys to Recovery Program runs on a drop-in, as-needed basis; clients can participate in weekly groups and pay as they go.

In Summary

Keys to Recovery at Holy Family Medical Center provides comprehensive treatment for substance abuse. With a full detox, residential and outpatient program, clients can potentially receive a full continuum of treatment. The treatment team is highly qualified, group size is small and clients with co-occurring disorders are well supported.

Holy Family Medical Center Keys to Recovery Location

100 N. River Rd
Des Plaines, IL 60016

Holy Family Medical Center Keys to Recovery Cost

Call for cost. Reach Holy Family Medical Center Keys to Recovery by phone at (847) 298-9355. Find Holy Family Medical Center Keys to Recovery on Facebook

Do you have a complaint or review of Holy Family Medical Center Keys to Recovery to add? Use the comments area below to add your Holy Family Medical Center Keys to Recovery review.

Photo courtesy of Randy Escalada (Flickr: Des Plaines) [CC BY-SA 2.0 (https://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons (resized and cropped)


1 Comment

  1. They do it right and they get it. Everyone is treated as an individual and helped with figuring out their aftercare. As with all places, payment and insurance are first, but if your insurance stopped paying they would give you time and figure out why with you. They do everything they can to help you. Some staff are so fun, some are dorks, but still fun. I never met one staff person there that treated me poorly. All the Nurses are kind. Some have their moody days but are still good for you. They monitor your health very close as well as the Doctor’s. The Therapists are the best I’ve had in one grouping. One great thing is the family night. Your family can come and finally understand why you do the things you do. They can ask as many questions as they want and all questions are explained intelligently and eloquently to everyone. They will also sit with your family and do a family session for you personally as many times as you need. It is clean and there are washers and dryers. They take you outside 8 or 9 times a day for cigarette breaks. Anyone can go just to get some sun. The food is fine. It’s not the Ritz, but it’s good enough. In fact, most days I’d say the food is “good.” No coffee though. AYou get a menu and can choose what you want to eat for the next day. You can pre-order snacks for the night as well. You won’t go hungry at this place. Also, plan on working, that’s why you’re there. If you mess up, you’re welcome right back in. They get it, they understand what you’re going through, and get to know you well enough to understand, “you.” You have to write a life story and they give you 2-3 weeks to do it. You have to read it to your group. The group therapy is what it is. Some days it’s great and there are breakthroughs. Some days it is blah. Some days one person just really needs to be heard and everyone is always willing to listen. Yet, everyone gets time to speak no matter what. But, usually, if someone is suffering others will sacrifice time for them. AA is mandatory and plans on going to a lot of in-house meetings. I hate AA, and I go to SMART meetings and do a lot of therapy. I will never go to AA, it’s just not for me. But, it works for so many, they know how to use it as a tool to help you better than any place I’ve been. And, I’ve been to 15 rehabs. The Psychiatrist is probably the only bad part. He is so bland and doesn’t explain what he is thinking. When you ask him stuff you just don’t get normal human answers. It’s kind of weird, I couldn’t really talk to him. I just don’t like how he works. It’s like he was just there for the sake of Psychiatric meds. But, the staff does meet daily and discuss everyone, so at least they are all on the same page of why the Psychiatrist decided what he decided. But, you are also assigned a regular Doctor you see daily and if you have ANY problems with a diagnosis, the Psych or meds, they will help you. Also, you are assigned your own counselor. Great place, highly recommended.

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