Highland Rivers Health Reviews, Cost, Complaints

Highland Rivers Health

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highland riversThe Basics

Highland Rivers Health provides addiction treatment in several Georgia communities. These include Carterville (an adult Intensive Outpatient Program (IOP) and outpatient counseling), Rome (adult IOP, outpatient and TANF housing for women), Cedartown (adult IOP), Jasper (transitional services for men) and Dalton (adult IOP). Detox is available through three crisis stabilization units in Rome, Dalton and Cedartown. Highland Rivers was founded in early 2002 after the consolidation of the Georgia Highlands Center and Three Rivers Behavioral Health Services. Dual diagnosis support is available for those with co-occurring disorders.

Accommodations and Food

The Rome facility provides 48 total beds for women who are pregnant, postpartum and with children. Single women with no children share rooms, which each have two beds, dressers and a wardrobe, while women with children stay in larger family rooms. Residents are encouraged to bring personal items with them to make the lodgings feel like home. The men’s transitional facility in Jasper can accommodate up to 20 residents. These rooms are also shared with two beds, dressers and a wardrobe.

Residents of these facilities may not bring their cell phones or personal electronics but can make personal calls from a facility phone to family members after programming has ended for the day. Residents are allowed to watch TV during their limited free time, once the day’s programming has ended. While cable isn’t available, the facility does have DVDs and local channels clients can watch. Donated exercise equipment is also available for the men and women to use.

Nutritionists at both locations create healthy, good-tasting menus and staff cooks prepare all meals. All dishes contain a protein, fiber, vegetables and fresh fruits and snacks are available throughout the day as well. Residents can enjoy moderate amounts of sugar and caffeine.

Treatment and Staff

Clinicians at Highland Rivers use a variety of treatment methods including CBT, EMDR and Motivational Interviewing (MI). Seeking Safety and Stages of Change models are also used in group and individual therapy. Group sizes vary from 10 to 30 at a time.

A typical day in residential care begins at 6 am, with medication and breakfast. Women with children take their children to the daycare operated by Highland Rivers, located on-site next to women’s TANF housing. Daily group programming runs from 8:30 am to 2:30 pm, with lunch from 12 to 1 pm.

At 2:30 pm, clients attend their 12-step study followed by exercise and individual therapy at 3:30 pm. Residents take care of their daily chores at 4 pm before dinner at 5 pm. Six days a week, residents attend off-site AA meetings at 7 pm (with the exception of an on-site meeting on Wednesdays). Lights out is at 11 pm.

Clients are allowed to spend time with family members on Family Education Night, which consists of a half hour of family education and a half hour of visitation. Residents can also visit with family on Sunday for two hours.

IOP at all Highland Rivers facilities is structured in three phases, each two months long for a total of six months in the program.

Phase one requires new clients to attend four weekly sessions, each one a five-hour block of group therapy with breaks in between sessions. They also attend one 12-step meeting weekly during this phase. In phase two, IOP attendance drops to three times a week, though 12-step meetings go up to twice a week.

As clients move into phase three, they attend only two weekly IOP meetings as well as three AA meetings. Individual therapy is provided on an as-needed basis. For all phases, participants are required to show proof of attendance at 12-step meetings with signed sheets and random drug testing is conducted throughout the program.

Dalton, Cedartown and Cartersville each employ two clinicians to work with IOP clients. The location in Jasper employs three staff members for the same purpose. The Rome facility has two clinicians to work with male IOP clients and three for female IOP. Staff at all locations hold CADC, CAC and LPC certifications. Highland Rivers also employs a medical doctor who specializes in addiction and a psychiatrist with whom clients can meet for mental health issues.

Extras

Yoga is provided to residential clients, who can also participate in extracurricular outings, such as walks or hikes in nearby nature areas. All of Highland Rivers’ facilities offer mental health counseling and aftercare is available as well, with alumni attending group meetings for two hours a week, mostly to discuss relapse prevention.

In Summary

The substance abuse treatment offered by Highland Rivers is basic, but the organization is a huge asset for those in Georgia due to their wide range of services and many locations. Through 12-step meetings and therapy, clients learn how to confront addiction and live balanced lives.

Highland Rivers Health
1401 Applewood Dr, Ste 5
Dalton, GA 30720

Highland Rivers Health Cost: Free (state-funded). Reach Highland Rivers Health at (706) 270-5000. Find Highland Rivers Health on Facebook, Twitter and YouTube

Do you have a complaint or review of Highland Rivers Health to add? Use the comments area below to add your Highland Rivers Health review.

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3 Comments

  1. Cedartown highland rivers is a very nasty place!!! I do NOT recommend going there for anyone. The so-called nurse is very rude. She doesnt take the time with her patients she needs to. She rushes through everything, but in a way that’s good. Bc we don’t need to be there anyway! She laughed in my niece’s face! VERY UNPROFESSIONAL! She took her back for exam WITHOUT ME, and she is a minor ! Very unacceptable !!! This place needs to be shut down. My niece is not mental. I’m not mental. But they’re about to make me that way just dealing with their nonsense! During the exam, the nurse asks questions and would NOT write down the answer she was told. She said she had to give an answer before going forward. Her answer was “NONE”. She didn’t like that answer apparently. She again told her to give her another answer. She said “none” again to ”write it down, that’s my answer!” If she can’t answer honestly, what’s the point in the exam? I mean DO YOUR JOB! This nurse is not compassionate, nor professional in her line of work. There is no sense in calling people drug addicts. This child was clean from drugs before she was court ordered to attend highland rivers. So Don’t put her down and call her names. You “nurse Ronwyn” at Cedartown Highland Rivers need to be sat down from your job.

  2. I personally sought out and spoke to a Millie at the Jasper, ga highland river complex.

    As I told Millie, I was getting help for someone I knew and they had no job, no money. They needed to go thru rehab and quickly so they could get a job and provide for their family. I was assured by Millie this would not be a problem and there would be no cost to my friend…including the E. R. And detox. This was a complete lie on her part. In fact just the opposite happened. My friend got a bill for thousands for the e.r. And then got a bill for every urine test they were taking. Millie told my friend to bring her the bills and she would take care of it. Again Millie lied and my friend now has waisted 6 months of lost income and has had thier credit destroyed as a result.

    I would not reccomend this or any other rehab unless your prepared to pay dearly, no mater what your told.

    David Raygor

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