Helping Hands Hawaii Reviews, Cost, Complaints

Helping Hands Hawaii


Helping Hands Hawaii Review

The motto of Helping Hands Hawaii in Honolulu is “Helping people help themselves” and, toward that end, it offers a plethora of social services. The adult Intensive Outpatient Program (IOP) for substance abuse treatment includes a specialized trauma group and dual diagnosis support.

Treatment and Staff

The Helping Hands program doesn’t accept out-of-pocket clients or any private health insurance plans. Potential clients must register with Ohana Health Plan’s Community Care Services, a behavioral health organization that subsidizes treatment for those experiencing financial hardship. For those requiring crisis stabilization, detox or Medication-Assisted Treatment (MAT), referrals are made to Queen’s Medical Center in Honolulu, which works closely with Helping Hands and provides psychiatric, as well as primary care, services.

Upon intake, each Helping Hands client receives a complete substance abuse assessment by a counselor, who then creates an individualized treatment plan. Treatment length varies depending on the client’s needs. The IOP group therapy sessions run from 8 to 1 pm, Mondays through Fridays, and are intimate, with 10 clients or less. Counselors use evidence-based treatment techniques, specifically CBT, in 15 different groups, each focusing on a particular issue. These include management of co-occurring disorders, developing a long-term recovery action plan, relapse prevention, anger management, illness management and building social skills in recovery. Seeking Safety, a specialized group for victims of trauma and those suffering from PTSD, is the only gender-specific group offered separately to men and women. IOP includes weekly individual sessions that can be arranged to fit each client’s schedule.

Helping Hands staff includes an administrative team, a clinical director, program managers, licensed substance abuse counselors and community volunteers.


The Hawaii Pathways Project (HPP), operated by Helping Hands in conjunction with Catholic Charities Hawaii, offers stable housing for Native Hawaiian clients who suffer from chemical dependency and co-occurring disorders. The project has four goals—to help clients find permanent shelter, encourage them to enroll in a public healthcare program, and assist them in receiving evidence-based substance abuse treatment and maintaining sobriety by developing a peer support network. Clients attend support groups such as AA and NA.

In Summary

Helping Hands is a valuable community resource that provides medical and psychiatric referrals to clients who need more than IOP. While there is some red tape involved in registering with Ohana Community Care Services, the organization provides affordable, compassionate care to suffering alcoholics and addicts.

Helping Hands Hawaii Location

Helping Hands Hawaii
2100 N Nimitz Hwy
Honolulu, HI 96819

Helping Hands Hawaii Cost

Varies. Reach Helping Hands Hawaii by phone at (808) 536-7234 or by email at [email protected]. Find Helping Hands Hawaii at Facebook, Twitter, Google +, LinkedIn and YouTube

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