Hazelden Springbrook Reviews, Cost, Complaints

Hazelden Springbrook

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Hazelden Springbrook The Basics

Hazelden Springbrook is of course part of the Hazelden network, the famed recovery giant that recently joined forces with Betty Ford. The original Hazelden was founded in 1949 in Minnesota, and Springbrook is its Oregon campus, which is known for their programs for addicted medical professionals and an LGBTQ-friendly treatment.

Springbrook brings to the table what one would expect from the esteemed Hazelden name. They are a well-appointed facility with programming based mostly on the AA fundamentals.

Accommodations and Food

From the outside, Springbrook’s 50-bed facility is impressive—the aesthetic is Midwestern conservativism with a dash of modernism, mostly plain brick souped up up with towering angular glass windows. The interior will remind visitors of the nicest three-star hotel imaginable, though that’s nothing to scoff at; there are multiple conference rooms, a huge living area with a TV and vaulted ceilings.

Bedrooms each have attached bathrooms, desks, dressers and three twin beds; all are sizable enough to comfortably accommodate three guests, but are basically plain. Food is prepared by on-site chefs, served up in the facility’s cafeteria three times a day. The campus also has on-site laundry and allows smoking in designated areas, though residents will need to pack cigarettes since they aren’t sold on campus.

There are plenty of other items for sale here (namely books, as Hazelden is also a famed publishing house for addiction literature), and residents are encouraged to bring cash for these. They’ll also need a calling card or change for telephone use, though a bonus is that music players are allowed as well.

Treatment and Staff

As mentioned, Springbrook is one of the old-school AA-based facilities, which means they are heavily reliant on the 12-step model of treatment (but they also provide extensive co-occurring support). Days typically start at 7 am with a morning meditation and breakfast. Throughout the day, residents engage in educational lectures, 12-step groups, anger management sessions, leisure skills classes (to learn hobbies for reintegration into sober life), rational-emotive therapy sessions, EMDR, biofeedback, exercise, recreation and ample one-on-one time with doctors and psychiatrists, finishing the day by 8:30 pm. Springbrook is also fairly flexible when it comes to visitors, with open hours between 1-5 pm on Saturdays and Sundays.

Springbrook is certainly not lacking when it comes to staff. All of their employees are highly qualified, and include psychiatrists, psychologists, drug and alcohol counselors, spiritual care counselors, nutritionists, clinical and financial case managers, recovery coaches and so on. Staff-to-client ratios are approximately one-to-one, and all counselors have CADC qualifications; many are Master’s-level, though some have PhDs as well.

Extras

Aside from their extensive treatment options, Springbrook offers specific programs catering to addicted medical professionals and the LGBTQ community. While there’s nothing drastically different about the methodologies applied to these subgroups, Hazelden does provide a specific understanding of the psychology of medical professionals when it comes to their unique difficulty of “being a patient.” The separate program track for these individuals is designed to help encourage a sense of community, and to help them realize that being a doctor doesn’t exempt you from becoming mentally or spiritually ill.

Similarly, Springbrook has an LGBTQ program that features counselors who are gay or bisexual themselves, and who also have an innate understanding of the issues their community faces. Again, while all the same methodologies are included, this specific program track focuses specifically on issues unique to the LGBTQ community.

In Summary

For the most part, Hazelden is a well-respected name in the recovery community, and there are very few unhappy customers; the only slight programming change since the merger is a step away from their abstinence-only stance when it comes Suboxone. Hazelden Springbrook accepts most major insurances, and can also sometimes help potential customers with financial aid when they are eligible; these decisions are all made on a case-by-case basis.

For their high-end price, Springbrook is a little light on AA alternatives and rareified therapies (Qi Gong or Reiki, for example); the accommodations could also offer a little more. But the real concern for some will be the pro-Suboxone stance here. All that being said, Springbrook offers an extensive and highly-qualified staff, many specific treatment tracks and plenty of therapies and activities to keep clients busy.

Hazelden Springbrook
1901 Esther St
Newberg, OR 97132

Hazelden Springbrook Cost: $32,000 (30 days); $14,000 (30 days, extended care). Reach Hazelden Springbrook by phone at (866) 866-4662. Find Hazelden Springbrook on Facebook, YouTube and Twitter

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Photo courtesy of M.O. Stevens (Own work) [Public domain], via Wikimedia Commons

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