Gladstones Clinic Reviews, Cost, Coplaints

Gladstones Clinic


Gladstones ClinicGladstones Clinic Review

Gladstones Clinic is a private drug treatment center with co-ed facilities in Cotswolds, Bristol and London, England. Besides treating substance abuse and co-occurring disorders, it specializes in helping men and women suffering from eating disorders, online and video game addictions and other compulsive behaviors. Gladstones Clinic keeps its numbers small to ensure the privacy of clients, as well as to provide a people-centered approach. The program includes detox, primary care and aftercare. Gladstones Clinic does not accept referrals from social services, prison or probation services.

Accommodations and Food

Located in rural Gloucestershire, the Cotwolds Clinic is an idyllic farm-style house with red tiled roofing and a private courtyard that includes potted plants, a pristine lawn and picnic tables. Cotswolds accommodates 12 clients. Bristol Clinic accommodates 12 residents inside a gray townhouse, while the London Clinic lodges eight clients, inside an brownstone with quaint white Victorian-style windows.

Residents have their own rooms, which include full beds topped with white comforters, large windows covered with lush panels, dark wood dressers and private bathrooms.

The residents dine inside luxurious dining rooms, which include contemporary dining tables and windows that allow for ample sunlight. A private chef caters to resident’s personal needs and all dietary restrictions are accommodated. Three healthy meals are prepared daily, along with ample snacks, fruit and drinks throughout the day.

Treatment and Staff

At Gladstones Clinic, medical detox is provided at all facilities, including Medication-Assisted Treatment (MAT) for those withdrawing from opiates and alcohol. While in detox, residents are monitored around the clock by nursing staff and an on-call physician.

Length of primary care is 30 days and all clients receive individualized treatment plans. Gladstones Clinic utilizes a holistic, non-12-step approach, along with a plethora of evidence-based practices including CBT, DBT, Gestalt therapy, EMDR, transactional analysis, solution-focused brief therapy (SFBT) and Motivational Interviewing (MI).

Treatment includes group and individual therapy and psychiatric care. The groups focus on addiction education and peer-to-peer support, as well as processing by recreating their pasts and understanding the core of their substance abuse. Clients are required to write a lifeline, which includes their history from birth to 15 years, followed by a history from 15 years to the present day.

After primary care, residents step down to a 30-day secondary treatment program. During this time, residents continue living where they are or move into a secondary unit. Besides daily group and individual therapy, which is in the mornings, clients receive vocational and/or academic guidance and participate in sports and group activities. Gladstone Clinic’s transitional care includes sober living placement, attendance at AA/NA and/or SMART Recovery meetings, individual counseling, group therapy, psychiatric follow ups and a family program.

An Intensive Outpatient Program (IOP) is provided for individuals who can’t attend residential treatment. The program parallels the primary care track and is designed to suit clients’ personal needs.

Clients requiring psychotropic medications meet with a psychiatrist, who assesses them for co-occurring disorders. The rest of team includes licensed counselors, therapists, an acupuncturist, a nutritional consultant, a shiatsu practitioner and a medical staff. The client-to-staff ratio is one-to-one.


Art therapy and psychodrama are incorporated in the program, allowing clients the ability to heal by creative expression. Other alternative therapies include acupuncture, shiatsu and meditation. A lifetime of free aftercare is offered in the form of group therapy at the Bristol Clinic on Saturday mornings.

Gladstones Clinic provides a specialized program for adolescents between the ages of 16 and 18. The program treats a plethora of addictions, including substance abuse, co-occurring and eating disorders.

In Summary

For men and women suffering from chemical dependency and co-occurring disorders, as well as other addictions, Gladstones Clinic offers comprehensive, clinical, evidence-based care. Clients can also expect comfortable accommodations, an exceptionally well-rounded staff, ample transitional services and solid aftercare. Individuals looking to establish a strong foundation for recovery might substantially benefit from seeking treatment through this organization.

Gladstones Clinic Locations

Gladstones Clinic Ltd. Bristol
24 Berkeley Square
United Kingdom

Gladstones Clinic Ltd. London
Lexham House
28 St. Charles Square
W10 6EE

Gladstones Clinic Ltd. Cotswold
Narles Farm
Dursley Road

Gladstones Clinic Cost

$13,046 (30 days). Reach Gladstones Clinic by phone at 0117 9252995, (0808) 274-0800 (free from US) or (0800) 774 7024 (free from UK landlines). Find Gladstones Clinic on Twitter, Facebook and Google+

Do you have a complaint or review of Gladstones Clinic to add? Use the comments area below to add your Gladstones Clinic review.



  1. Hi Tim,
    The most informative post you have shared on this page about the failure of cardiac rehab But the grim reality is hardly less Cinderella-ish on this side of the pond. And the reason so many freshly-diagnosed heart patients like Anne-Marie are falling through the cracks lies squarely with the doctors who are failing to refer their patients to cardiac rehab.

  2. Sam Murphy on

    Hi James

    Sorry for the late response to your above comments, we were not aware of it being on here until today.

    As mentioned above we take these matters very seriously and would encourage you to contact us at [email protected]

  3. jason smith on

    Went to Gladstones what a shambles of a place all they are interested in is money, Cotswolds is a tiny little place where you feel claustrophobic they won’t refund any money to me as I left early just ignore my calls and emails, I then went to another rehab and got clean and did get great treatment, Gladstones is well overpriced for what it is as the other rehab was 3 times the size and had more therapy and charged less. It’s all smoke and mirrors with this rehab.

    • I couldn’t agree more. Total and utter shambles. I had the misfortune of spending one week at Gladstones london which is also claustrophobic, . It was without doubt one of the worst experiences of my life. My list of complaints is endless but suffice to say the word I used to describe this place is shambolic. I am in the process of complaining, seeking legal advice and reporting to the QCC. I have previously spent a month at Castle craig Scotland and could not recommend Castle craig enough. If you want to go to rehab I am implore you to go to a properly run proffesional centre. In Gladstones London the patients are effectively left to their own devices which may be ok if you have a group of people who can get along but not when you have 9 highly volatile people. It was like being in the big brother house, The things I witnessed happening in a rehab centre beggars belief. I left in such a state of anxiety and stress I had to go straight to my GP and ask for something to calm me down. If anyone would like to contact me, or would like to share there experiences with me the may help whilst compiling my report to the QCC please reply to this post. I don’t want any other person in a vulnerable state and addiction problems to go to this centre. It is a disgrace and I am aware of other complaints on the internet if you search.

  4. James Murray on

    Gladstones Clinic cannot be trusted…
    I did a 30 day programme at Gladstones in the Cotswolds which was altogether a very helpful and largely successful programme for me and I came away thinking i could could conquer my addiction.
    However we overpaid Gladstones when going there by £500 and over a year later they have still not paid us back. They refuse to answer my calls and return my emails. This has caused me so much stress that i relapsed 4 months after leaving the clinic and ended up having to go into a different treatment centre. I am now 7 months clean but am still trying to get my money back.
    I am currently seeking legal advice however if anyone has any better suggestions this would be welcome!

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