Friends Hospital Reviews, Cost, Complaints

Friends Hospital

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The Basics

Friends Hospital was founded by Quakers in 1813 on the belief that “all people, even those with a mental illness, can live a moral, ordered existence if treated with kindness, dignity and respect.” Friends was the first private non-profit hospital to dedicate itself to the care of the mentally ill. It is located on its original 100-acre campus in northeast Philadelphia that has been designated an historical landmark.

The 200-bed hospital specializes in treating those with severe and persistent mental illness. Both its general adult and older adult units treat co-occurring disorders, with substance abuse as a secondary diagnosis.

Accommodations and Food

Most residents have roommates, though single rooms are available if necessary for the resident’s medical condition. Rooms have a bright, modern décor that counteracts the clinical atmosphere of most hospitals. Residents can watch TV and play games in the adult unit lounges. They can also relax and congregate outdoors in the hospital courtyard. Cafeteria meals are transported to the units; however, if clients are doing well, they can take a meal in the Recovery Cafe, a restaurant-like gathering spot, each week.

Treatment and Staff

Friends Hospital is able to provide detox to residents who require it. Treatment plans and lengths of stay are customized for each resident. Some may stay at Friends seven to 10 days in order to stabilize before entering outpatient treatment; others may stay in residence for months. The hospital also has two long-term residences on its grounds to create a therapeutic community for those unable to live independently or with their families.

Residents spend each day in multiple treatment groups, including group therapy and skills classes. They also have individual therapy and consult with their psychiatrists for medication management. Therapy uses CBT and trauma-informed care to help clients develop coping skills and regulate their emotions. Art and music therapists also work with clients each week, and Friends was one of the first hospitals in the country to incorporate pet therapy into treatment. Clients with substance abuse diagnoses are also encouraged to attend the hospital’s weekly 12-step meeting.

The multi-disciplinary treatment team at Friends includes psychiatrists, nurse practitioners, LACs, MSWs, LPCs and mental health technicians, all of whom are dedicated to providing patient-focused dual-diagnosis support.

Extras

Family visiting hours are scheduled every other day. Case managers are available to work with residents and their families on accessing support groups and aftercare options.

In Summary

Friends Hospital, one of the oldest mental health facilities in the country, pioneered treating clients with mental illness and co-occurring disorders with respect and optimism. Its scenic grounds and pleasant décor help residents relax and focus on their healing while the multi-disciplinary treatment team provides cutting-edge evidence-based therapy and medication planning.

Friends Hospital
4641 Roosevelt Blvd
Philadelphia, PA 19124-2399

Friends Hospital Cost: In-network with most insurance; call for details. Reach Friends Hospital by phone at (215) 831-4600. Find Friends Hospital on LinkedIn

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