Empire Recovery Center Reviews, Cost, Complaints
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Empire Recovery Center


Redding CaliforniaEmpire Recovery Center Review

Empire Recovery Center provides adults in Redding, California with substance abuse treatment from two locations. Their programs include detox, 30-, 60- and 90-day residential programs, a long-term outpatient program and aftercare. ERC’s programs offer group and individual therapy as well as mandatory 12-step involvement. Residential accommodations are basic but well organized, comfortable and recently renovated.

Accommodations and Food

ERC’s residential facility accommodates 36 men and women in a two-story building in downtown Redding. The facility is co-ed but there are separate hallways for men and women. Within each gender specific unit residents share double-occupancy bedrooms furnished with twin-sized beds, lamps, dressers and minimal closet space. All bathrooms have double sinks and a shower. The facility also has two communal spaces—a spacious and comfortable lobby and a living room with a flat screen TV. The lobby is a quiet area where clients can enjoy morning coffee or read the newspaper. There is also a piano and several guitars for residential use. Additional common areas include a classroom which is used for meetings and group sessions and a dining room where clients have group meals furnished with fold out tables and chairs.

During the first 30 days of treatment, all residents are in a blackout period which restricts them from leaving the facility or using their cell phones. Clients are not required to bring anything but their clothes, as everything else is provided (including hygiene products).

Residents enjoy three hot meals a day in the dining room prepared by an on-site chef. Breakfast typically includes eggs, bacon, toast and pancakes. Lunch and dinner are generally American comfort food like fried chicken, roast beef, pizza and macaroni and cheese. Snacks and coffee are available throughout the day.

Treatment and Staff

Treatment at ERC begins with detox for those in need. This phase lasts from seven to 10 days, after which residents must undergo an assessment to determine their proper level of care.

Once assessments are complete, clients either begin treatment in the residential program which includes 30, 60 or 90 day options, or in the outpatient track. All treatment is rooted in the 12 steps. Dual diagnosis support is not available on-site, but referrals to outside facilities are made upon request. Because of the initial blackout period in residential treatment, clients must attend all 12-step meetings on-site for the first month. Aside from these daily AA meetings, residents also take part in daily group and individual therapy.

A typical day begins with early breakfast before group sessions from 8:30 am to 3:45 pm, with 15-minute breaks every hour and an hour-long lunch break at noon. In group sessions, clients discuss topics such as anger management, living in balance, relapse prevention and the addiction as disease model.

After dinner, clients in the blackout stage attend on-site AA/NA meetings hosted by alumni. Those no longer in their first month may attend community 12-step meetings from 6 to 8 pm. Every Wednesday night from 6:30 to 7:30 pm, all clients with at least 21 days in treatment attend family program sessions. Each client’s family is invited to participate in an hour-long educational lecture that focuses on the disease of addiction. This family session is optional for clients who do not have supportive or local family members. Individuals are assigned a counselor who they meet with for at least an hour a week to discuss goals and monitor progress. These sessions can also be one on one talk therapy counseling sessions. 

The outpatient program is a six-month program that meets for educational group sessions on a weekly basis for an hour and a half each session.  Group sessions are held on Mondays, Wednesdays, and Fridays at various hours: there is a 10:30 am to 12 pm session, a 1 to 2:30 pm session, a 3 to 4:30 pm and 5:30 to 7 pm option. Clients must commit to maintaining attendance at one group for the duration of their treatment. Group sessions focus on relapse prevention, disease as addiction, vocational goals, and life skills. For the first 3 months clients must attend three group sessions and two off-site AA/NA meetings a week. After the first three months, each client’s commitment decreases from three groups a week to two, though their 12-step meeting requirement goes up to three a week. Individual sessions are arranged as needed.

ERC staff consists of CSWs, alumni and LADCs.


There is a three-month aftercare program available for those who have completed the six-month outpatient program. Aftercare requires adults to attend one group meeting and at least one outside 12-step meeting per week. Though the aftercare program is not mandatory, it is available at no extra charge to all clients.

In Summary

Empire Recovery Center provides structured support to adults in both a residential capacity and a comprehensive outpatient program. Clients have access to all levels of care and can step down from detox to residential to outpatient and then aftercare. For individuals seeking affordable treatment that incorporates the 12-steps and therapy, Empire Recovery Center is worth looking into.

Empire Recovery Center Locations

Empire Recovery Center – Residential
1237 California St
Redding, CA 96001

Empire Recovery Center – Outpatient
1263 California St
Redding, CA 96001

Empire Recovery Center Cost

Sliding scale. Reach Empire Recovery Center by phone at (530) 243-7470.  Find Empire Recovery Center on Facebook

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