Crossroads

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Legal Stuff - This is an advertisement for Service Industries, Inc., part of a network of commonly owned substance abuse treatment service providers. The phone number and email provided in the advertisement will connect you to one of Service Industries, Inc.’s representatives to discuss your insurance benefits and options for obtaining treatment at one of its affiliated facilities only. Service Industries, Inc. is unable to discuss the insurance benefits or options that may be available at any unaffiliated treatment center or business. If this advertisement appears on the same web page as a review of any particular treatment center or business, the contact information (including phone number) for that particular treatment center or business may be found at the bottom of the review.

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#3 Rehab Crossroads

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CrossroadsThe Basics

Crossroads is like no other drug and alcohol rehab. Literally an island unto itself, it is situated on the warm, tropical beaches of Antigua and was established in 1998 by world-renowned musician and recovering alcoholic and addict Eric Clapton. After years of being a frequent visitor of the West Indian Island, Clapton found that Antigua inspired serenity and healing within him. His gift back is Crossroads: an opportunity for others who struggle with addiction to experience the magic of the Caribbean within the structure of a 12-step based treatment program.

More importantly, Antigua locals and other residents of the Caribbean region are granted liberal payment arrangements and treatment scholarships so they are able to receive the care they need. To cover these costs, Crossroads used to put on an annual benefit to raise money (see above video of Clapton and his good friend Robbie Robertson playing Madison Square Garden during their penultimate charity event). In odfther words, it’s hard to know what to love more about Eric Clapton, his music or his values.

Accommodations and Food

The residential rooms—which have double occupancy and are each equipped with their own bathrooms—are nice and kept meticulously clean. The kitchen serves up a four-star menu of healthy island fare. Since the program at Crossroads maxes out at 32 clients, each person receives individualized attention (unlike contradictory reports from alumni of other luxury rehabs that promise individual care but deliver otherwise).

Treatment and Staff

Clients of Crossroads begin the day with morning meditation in the centre’s open-air gazebo on plush 25-acre grounds that look more like a place for people to hit golf balls than to hit bottom. With the average temperature pushing 80 degrees even in the winter months, it’s hard to take in a breath and not take in some inner peace. There is a beautiful hillside hike around the grounds and a trainer twice a week that instructs clients through a round of calisthenics.

Every Friday is yoga day but don’t make the mistake of showing up to class in a tank top or short-shorts—those are not allowed at Crossroads; neither are Speedos, bikinis, junk food, caffeine, sugar or hooking up with other clients or staff. Other banned items include personal computers, cell phones, newspapers, magazines, non-self-help books, radios, iPods or TV—with the exception of movies night on Saturdays where “recovery-friendly” films are screened. Any client caught with contraband faces real consequences—possibly dismissal. If there is one thing that Crossroads grads agree on, it’s the staff and administration’s strict adherence to the rules. The weather might be tropical but Crossroads is a far cry from spring break (though who knows, clients may still see a starlet or two).

Despite the rigid structure—and dedication to 12-step rather than more evidence-based practices—former Crossroads clients praise the treatment center, reporting that the staff is made up of upbeat and kind Antiguan locals who take their jobs seriously and do them well. There seems to be an overall feeling that the staff at Crossroads really wants their people to succeed in sobriety.

Extras

For those not getting infused with serenity on-property, they’ll surely keep calm and enjoy the beach during one of Crossroads’ bi-weekly field trips. Crossroads clients also have access to a full gym, a beach volleyball court and a heated pool.

In Summary

Similar to the Malibu rehabs in luxury and amenities, the going rate for a 29-day run at Crossroads Centre is $24,000, nearly half of what many of the Pacific Coastal treatment centers cost despite the exotic location. The rub is that they don’t accept any insurance or offer detox, so clients would need to take care of that before heading down to soak up the island vibes. The upside is that once they’re in treatment, the environment and treatment is rumored to be worth every penny.

Since addiction is not a perfect science and success in recovery is personal, no drug and alcohol rehab is perfect; still, Crossroads comes pretty close. The plush, manicured grounds engulfed by the warm, tropical breezes of the Caribbean make Crossroads a spiritual Shangri-la for addicts seeking a strict, 12-step based place to take refuge from their disease.

Crossroads Centre, Antigua
Willoughby Bay, St. Phillip Parish
Antigua, West Indies

Crossroads Cost: $24,000 (30 days), though scholarships may be available. Reach Crossroads by phone at (888) 452-0091 or by email at admit@crossroadsantigua.org. Find Crossroads Centre on Facebook, Twitter, and LinkedIn 

Do you have a complaint or review of Crossroads to add?  Use the comments area below to add your Crossroads review.

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5 Comments

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  2. Thank you for taking the time to write this review. Very helpful! Wishing you continured success with your sobriety and everything else!

  3. I went to Crossroads Rehab in Antigua for 28 days in November 2012. Their web-site is accurate. The grounds are gorgeous, the pool kept well, the staff friendly and welcoming. The restaurant has a beautiful view of the water and huge pelicans. I will not repeat the information in the review above, just share my own experience. I hope it helps those trying to decide whether to attend this rehab.

    To give some perspective of my review, it was my second time in rehab for prescription drug abuse. I had relapsed after 12 years of abstinence-based recovery. I chose Crossroads because of the location, that it was 12 step, and of course, Eric Clapton.

    I had grown used to living a healthy and sober life by the time I relapsed. I had stopped smoking and drinking coffee, ate very healthy and exercised regularly. I lived a much more comfortable life, one which I had built in recovery. A very different scenario from 1998, back then I would not have had the funds, nor the health, to travel to a rehab this far.

    A staff member met me at the airport and escorted me to the facility, about a 15 minute ride. Upon arrival my bags were searched and my electronics and candies were confiscated, along with any clothing they found unacceptable. I had an appointment with the nurse and doctor, then provided a bed in detox.

    The detox rooms were large, but very depressing. Colorless, with no windows to look out of, plastic on the beds. Two beds to a room. There was a large tub to soak in, but the plug never worked which took away the point of it. I was not happy with the way they chose to detox me, Suboxone was offered which I refused. I had tapered off most of my meds before arriving there, but they insisted I take an anti-seizure pill for a few days, and an anti-depressant for sleep. I really didn’t want to take them, but wasn’t about to turn around and go home. These meds left me groggy and unable to absorb too much in my first week which I was very disappointed about. They had said not to bring any vitamins etc., so my stomach got upset when it didn’t have the pro-biotics and flax seeds it was used to. Because of all this, I was in Detox 5-6 days.

    I would recommend people to detox before arrival. But everyone has to stay in a detox room on the first night they arrive, just in case.

    I found the main bedrooms ok, not super clean but passable. Overall very basic, two single beds and a small desk each, en suite bathroom with shower. Fresh towels daily, and the maid would clean the room, but we were responsible for making the bed and keeping the room tidy. I had a room to myself as I was the only non-smoker there, and it wasn’t too busy. Usually they do like to pair people up, but I wasn’t well and the smell of smoke really gets to me, and they respected that which I appreciated. There was a nice little patio to sit on during the day if you had any spare time. Mosquitos made it impossible to go out at all after sunset which I found disappointing, one of the reasons I chose Crossroads was so I could be outdoors a lot. I’m not sure if it was the season or if that happens all year round.

    I found most of the daytime therapists were amazing. At night we were left with inexpereinced local staff and no therapists, I found some nights very difficult and there was no one to talk to. There was a nurse on duty, but I didn’t find them very helpful at all on an emotional level.

    The group therapy, both talk and experiential every day were the high points for me, very interesting and well done. The exercise classes were also very good, although I did find some of the afternoon activities too strenuous for my physical condition. I was able to get an excused note from the doctor if I felt I couldn’t go. The day started at 7am and didn’t finish until 8-9pm, and we had homework. Sundays we slept in until 7.30am.

    Everyone is given a job once out of detox, mine was to keep the pool free of leaves and garbage, I liked that as I could be outside. We had a meeting at the beginning of the week and could volunteer for jobs, but didn’t always get the one we wanted. Other jobs were being a buddy to a newcomer, rounding people up for group, tidying and setting up rooms, and keeping our kitchen clean.

    I didn’t care for the food. I lost 8 lbs when I was there which speaks for itself. Breakfast was nice, fruit, yogurts and toast, eggs etc. Dinners were meat or fish and vegetables with a starch, they barbecued outside sometimes, all meals served canteen style. We also had a small kitchen in our area for snacks and tea which we could use anytime. They would stock us with english muffins and jam, peanut butter and crackers, teas, yogurts and fruits. There was dessert every day at dinner, and people who drank coffee used white sugar in it quite liberally, the no sugar information in the other review was incorrect.

    We were allowed 15 minutes a day online on the computers there, 4 times a week. There were not too many people there when I was there, so they let us have time every day. Sites like Facebook etc. were blocked. We were allowed one phone call a week on Sundays. Twice a week we were taken to the beach, which was very nice. However it did have a ‘One Flew over the Cuckoos Nest’ feel to it. We had a massage 2 or 3 times a week, I think it was 45 minutes in length, that was very nice.

    There were local people from the Island going through the rehab as well as out of towner’s like myself, and they were on scholarships. Sharing space with them could be challenging at times, one character liked to remind us that he didn’t pay while we suckers had paid all that money, another one wasn’t into the program at all and was disruptive. But another worked very hard and was thrilled to have the opportunity for recovery, so it proved very interesting also. I would not consider this a negative, I think it’s a good thing for us to be around people from different backgrounds. There were also people from Europe, other Caribbean islands, US and Canada.

    There was a huge party when I was there, one I had not been informed of before I was admitted or when initially enquiring. I was very upset about anonymity, and I did not like people walking around the common areas of the facility that I did not know. However the big party that we were invited to was so positive, and so much fun that I forgave them for that oversight. Still, I would make sure you ask as many questions as possible that concern you when the speak to somebody there, I found the intake girl on the phone very, very nice.

    Crossroads certainly wasn’t what I expected it to be, I thought it was going to be much more sophisticated and luxurious than it was. But my stay there did the trick for me, and that is the main thing. It gave me a place to go far away from my everyday life, so I could immerse myself in recovery for a whole month. If I had to do it over again, I would go closer to home.

  4. I was at Crossroads November 2012.

    There is Detox facility there.

    They do allow sugar, dessert every day and white sugar for coffee.

    Full review to follow.

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