Crossroads Mission: New Way Outpatient Reviews, Cost, Complaints
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Crossroads Mission: New Way Outpatient


Crossroads Mission New Way OutpatientCrossroads Mission: New Way Outpatient Review

Founded in 1957, Crossroads Mission is a faith-based, non-profit organization that offers services dedicated to helping individuals who are at a ‘crossroads’ in their lives. Located in Yuma, Arizona, a fast-growing city in the southwestern corner of the state, Crossroads offers emergency shelters and a soup kitchen along with two substance abuse programs. New Life is a four-month residential treatment program with a detox facility. New Way is a six-month outpatient program. Its substance abuse programs were licensed in 2001.

Treatment and Staff

Many clients of New Way find the program after having stayed at the Mission’s emergency shelter or graduating from its residential program. Upon assessment, clients are given a treatment plan that includes group and individual therapy. Clients may attend groups anywhere from five days a week down to once or twice a week, making the available treatment levels at New Way a Partial Hospitalization Program (PHP), an Intensive Outpatient Program (IOP) and standard outpatient. Most clients have individual counseling twice a week. They are also encouraged to attend twice-weekly Bible Study classes and morning church services and devotionals on the Mission’s campus. Clients can drop-down in group therapy frequency as their recovery stabilizes.

Groups usually have 15 to 20 participants, and the treatment team uses CBT, Motivational Interviewing (MI) and the 12-step framework. Residents are required to attend AA/NA meetings each week, the frequency depending on their treatment plan.

The treatment team at New Way is headed by Clinical Director Myra E. Garlit, an LSAC who also holds a Master’s of Education. The rest of the treatment team includes Behavioral Health Professionals, Behavioral Health Technicians and Behavioral Para Professionals. New Way refers clients with co-occurring disorders to a nearby mental health clinic. The overwhelming majority of the treatment team at New Way is in recovery and clients remark on how important the ability of the team to relate to their situation was to their success.


Crossroads Mission has a large computer lab for use by participants in all of its programs. It has an Education Center where clients can receive tutoring and GED information. The Mission’s case management services help clients locate stable, low-cost housing and access job referral and training programs.

For aftercare, alumni of New Way can continue to check in with the program’s peer support professionals.

In Summary

For nearly 60 years, Crossroads Mission has been providing emergency shelter and food services for the residents of Yuma. Its long-term outpatient program is notable for its case management services, which help clients find further stability in housing and employment. Its strong spiritual component is also cited by alumni as a factor in their on-going success in recovery.

Crossroads Mission: New Way Outpatient Location

Crossroads Mission: New Way Outpatient
944 S. Arizona Ave
Yuma, AZ 85364

Crossroads Mission: New Way Outpatient Cost

No charge; residents receive state & county funding. Reach Crossroads Mission: New Way Outpatient by phone at (928) 328-8082. Find Crossroads Mission: New Way Outpatient on Facebook, Twitter and YouTube

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