Crossroads East for Men Reviews, Cost, Complaints
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Crossroads East for Men


Crossroads East for MenCrossroads East for Men Review

Crossroads East for Men is the oldest of five Phoenix-area, gender-specific facilities operated by The Crossroads, one of the largest providers of drug addiction treatment in Arizona. The cornerstone of The Crossroads’ approach at all its facilities is 12-step meetings. The weekly attendance rate at Crossroads East for Men alone is 2,500 people.

Accommodations and Food

Crossroads East for Men can accommodate a total of 48 men, but the residential hall is very bare bones. Each room has up to two sets of metal bunk beds, a television and a dresser.

Residents eat three meals a day at the Agape Cafe, which has a well-kept outdoor seating area as well as indoor seating for hot desert days. Warm lunch and dinner meal options may include enchiladas, pastas or salads with chicken. Food is said to be very good, with former residents sometimes attending 12-step meetings around mealtime for old times’ sake.

Treatment and Staff

The initial 30-day phase of treatment at Crossroads East for Men is the mandatory Right Track program, which is designed for relapse-prone addicts, those who need an extended emotional stabilization period, or those who need quite a bit of individualized attention. Residents interact with the “Oldtimers,” or alumni, at the 12-step meetings, which ideally helps them to feel more confident about their own recovery. Over the course of the month, residents attend 96 hours of substance abuse education on topics such as cognitive restructuring and the physical effects of addiction. They also attend individual therapy, group counseling, life skills education and job search assistance.

Crossroads East for Men expects residents to have the skills to get jobs by the time the program ends. Residents also must complete two chores a day, including such simple tasks as emptying ashtrays, sweeping the dining area or wiping down tables.

A typical day begins at the insanely early hour of 5:30 am with breakfast, followed by the Sunrise Serenity meditation meeting at 6:30 am, a morning chore and various groups. Lunch is at 12:15 pm, followed by life skills or more group meetings. Residents may attend a one-on-one session in the early afternoon and then the 4 pm Happy Hour 12-step meeting. After dinner in the late afternoon, the Rush Hour 12-step meeting starts at 6 pm. Residents must complete another chore in the early evening and may have one more group meeting. Then there is free time to watch television, read or simply relax. This facility doesn’t have a specific lights-out time.

If residents want to continue treatment, they can enroll in the Back to Basics Program. This treatment plan lasts 126 days and focuses on long-term recovery, providing life skills education, job readiness and interviewing skills, relapse prevention education and individualized case management. Residents complete one chore a day as well. Back to Basics enrollment can be extended up to an entire year.

The Crossroads offers similar, 12-step based programs at its other facilities—Crossroads for Men Midtown (32 beds), Crossroads West for Men (56 beds), Crossroads for Women (60 beds), and Crossroads Arcadia for Men (72 beds).

While Crossroads East for Men does not employ psychiatric or psychological staff, most of the peer counselors and administrative staff have been through the program and can provide insights from their own personal experiences. Residents in the final stages of the Back to Basics program also act as intermediary staff. The staff-to-resident ratio is about one to three or four, and staff is on-site 24 hours a day.


The Crossroads employs a community liaison who operates their busy Facebook page and alumni program. They offer many options for alumni involvement, such as the sober softball team, the chili cook off and various seasonal events. Alumni are welcome to attend any 12-step meeting at any time.

In Summary

Crossroads East for Men is a very affordable option that offers a long-term, supportive environment. While they have years of experience working with addiction, the staff’s lack of medical credentials could be a potential deterrent for those seeking dual diagnosis treatment. Still, this is a facility that uses everything its got to create a thorough program.

Crossroads East for Men Location

1845 E Ocotillo Rd
Phoenix, AZ 85016

Crossroads East for Men Cost

$1,350 (30 days); $3,150 (126 days). Reach Crossroads East for Men by phone at (602) 279-2585 or (602) 249-8002. Find Crossroads East for Men on Facebook, YouTube and LinkedIn

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