Crossroads Back Cove Reviews, Cost, Complaints

Crossroads Back Cove

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Crossroads Back CoveThe Basics

Crossroads Back Cove is a residential recovery program exclusively for women, all in a serene setting. The facility sits on a beautiful plot of property in Maine, and has over 40 years experience helping clients recover from both substance abuse and co-occurring disorders in a supportive and non-judgmental environment.

Accommodations and Food

Once a bed and breakfast before it was converted into a treatment center, Crossroads is in a beautiful John Calvin Stevens colonial house with five bedrooms, four bathrooms and original architecture. There are 20 beds altogether (women have the option of a single room, for an additional $4,000 per month) and bedrooms are spacious with lots of natural light as well as tasteful furniture and hardwood floors. The house also features a large living room with comfortable couches and chairs and a dining room with two dining room tables and 12 chairs. A second location with eight beds will open in March 2017.

On the top floor of the house is the calming yoga room, where clients and staff can roll out their mats each morning to try and find serenity. Residents meet for group therapy in the living room on the first floor, which has several comfortable couches and chairs as well as a fireplace and piano.

The women eat catered meals together in the dining room. All meals are prepared by a designated staff member and there’s a registered dietitian on staff to work with clients on the importance of nutrition with recovery. Staff members join clients during all meals.

Breakfast is served in a traditional continental style, offering a variety of choices including toast, muffins, bagels and granola. Other meals feature a main item that changes on a daily basis—lunch can include grilled cheese, soups, sandwiches and wraps, while dinner can mean Mediterranean salmon, chipotle ribs, grilled chicken or pasta. Special dietary needs can also be accommodated.

Treatment and Staff

The philosophy at Crossroads is on gender-responsive, trauma-informed treatment for co-occurring disorders. It also embraces a holistic mind-body focus along with a strong safety component for client care with the goal of creating positive, all-encompassing recovery plans for clientele. The first step is a comprehensive evaluation and assessment with a counselor to create a treatment plan. While Crossroads doesn’t offer on-site detox, it can refer residents to off-site services on a case-by-case basis. Once a plan is established, clients begin their 30 days with a mix of 12-step work, individual counseling, group therapy, wellness services, therapeutic recreational activities and family work. When necessary, longer stays of 60 and 90 days are also available.

Twelve-step meetings are of upmost importance to Crossroads, hence the mixture of daily AA meetings both on and off-site. Family members are also introduced to the 12-step community during family work, with groups on Tuesdays followed by several hours of visitation afterwards (though additional time can be arranged as well). Group discussion topics include early recovery skills, self-image, relationships and sexuality, relapse prevention, emotional management, dealing with trauma, nutrition for sobriety and spirituality. In order to address more personal issues that don’t get touched on during group or need further discussion, each client is assigned an individual clinician to work with during weekly one-on-one time. Once residents complete their first five days in treatment they’re allowed to watch some television, though this is limited to watching the news for a couple hours before bed. No cell phones or laptops are permitted here.

Crossroads’ staff includes Master’s-level clinicians, addiction psychiatrists, nurses, personal care coordinators, CADC’s, LCPC’s and spirituality counselors. All have strong backgrounds and training in substance abuse and women’s issues. The staff-to-client ratio here is high, ensuring plenty of individual attention and time for residents and staff to bond with one another.

Extras

Crossroads believes in using alternative, holistic treatment to heal each person as a whole. Some of the services offered include daily morning meditations, yoga, group acupuncture, meditation, massage therapy and nutrition counseling groups. Yoga is a particular focus among these, with clients participating up to five times a week.

Equine therapy is also available once a week at nearby Carlisle Academy. In these sessions, residents work with the horses to build trust and work through their fears. Aside from spending time outdoors with the animals, clients also have the chance to hike the popular Back Cove trail with scenic views of Maine. Other seasonal activities are offered as well to promote new, healthy ways of having fun, and all extras are included in the cost.

In Summary 

With a beautiful location, individual attention and a slew of holistic therapies, Crossroads has a lot to offer women in need of affordable treatment. Its approach is intimate, encouraging women to heal in the presence of feminine energy. For women who need to feel safe while they get sober, Crossroads is definitely worth consideration. It is in-network with most insurance providers.

Crossroads Back Cove
575 Forest Avenue
Portland, ME 04101

Crossroads Back Cove Cost: $15,000 (30 days). Reach Crossroads Back Cove by phone at (207) 779-9931, ext 120. Find Crossroads Back Cove on Facebook and YouTube

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3 Comments

  1. After accepting me off the streets, I was struggling immensely. I almost left but the other residents encouraged me to stay. They assured me I was welcome to stay. Two days went by and I felt that I was finally accepting the help and they then reversed their decision that I could stay and was asked to leave with a 15 minute notice and nowhere to go. This is not the program to attend if you have a serious drug addiction. I was told that my insurance had just cleared for 7 more days when they asked me to leave.

  2. I went in for help. I wanted in, was ready, had the insurance but they rejected me on the grounds that i’m transgender which i shouldn’t have even mentioned. They wanted to know if i was gay too? There are like no other places in Maine for women. They said they would call me back for a referral to another place but they never helped

  3. Great staff!!! Clinicians were wonderful and made groups interesting and fun. Julie was my individual counselor, she was passionate and works hard for all her clients. Mary was wonderful as well. I couldn’t afford to pay out of pocket, glad I had good insurance.

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