Cri-Help Reviews, Cost, Complaints



Cri-HelpCri-Help Review

Nestled amongst hardware stores, auto repair shops and the dilapidated strip malls in North Hollywood stands Cri-Help, a no-frills beacon of hope for many who are out of answers. At Cri-Help’s utilitarian facility, clients get a dose of an all-business-no-coddle program that gives them a shot at sobriety.

Accommodations and Food

Less than 40 miles down the road from the luxury treatment centers of Malibu, Cri-Help is a four-story complex in North Hollywood containing 40 triple-occupancy dorm-style rooms, a communal dining area, a 12-step meeting room, entertainment and recreation rooms, classrooms, a computer lab, a literacy library, group therapy rooms, a full gym and a meditation tower. The outdoor common area features a covered patio, basketball/volleyball court and a track.

Cri-Help also has an East Los Angeles location—called Socorro—which focuses on the needs of the Latino community. This campus contains 38 dorm-style rooms as well as group therapy rooms, a large dining area, entertainment and recreation rooms, classrooms, a computer lab, literacy library and gym. The Socorro location also has a basketball and volleyball court.

If there’s one thing that all Cri-Help clients and alums can agree on, it’s that their food is barely edible; however, all former client complaints were followed up with some incarnation of “but it’s totally worth it,” so the somewhat sub-par mess hall isn’t a deal breaker.

Treatment and Staff

Cri-Help offers a full range of treatment options covering the physical, psychological and spiritual realms. In addition to detox and inpatient, they have day treatment, outpatient treatment and drug-free living homes. Clients have access to individual and group counseling, daily 12-step meetings, spirituality treatment, grief and loss counseling, family support and education, gender-specific groups, acupuncture, yoga, EEG biofeedback, psychiatric evaluations, client-centered case management and treatment for co-occurring disorders.

The main focus at Cri-Help is on the 12-steps and relapse prevention. Because they believe strongly in second chances, many of their techs are not only recovering addicts but former clients as well. The administration and staff at Cri-Help are well revered, though some former clients complain about having been on a bit of a lockdown while “in custody.” There are daily room inspections and residents are expected to perform mandatory chores three times a day. Cell phones aren’t allowed but smoking, coffee (though only in the morning) and watching TV is. Flirting is an absolute no; in fact, men and women who are caught looking at each other for more than three Mississippi’s put themselves at risk for being kicked out of the program.

In addition to a residential treatment program, Cri-Help offers a detox unit at their North Hollywood location, which typically lasts up to a week, is supervised 24 hours a day and is overseen by a licensed vocational nurse.


Because Cri-Help caters to the recently incarcerated and homeless, they have classes in literacy, daily living, anger management and STD awareness that are helpful and appreciated perks. They also pair HIV-positive clients with HIV-positive counselors and provide a special support group for them. In order to maximize an individual’s success once they are discharged from the program, Cri-Help offers their clients help with resume building and job searches.

In Summary

Despite all the tough love being dished out at Cri-Help, ultimately their motto seems to be that even the most hopeless cases can and do recover. They encourage their clients to enjoy their new found sobriety and often organize group activities like weekend trips to the Getty Museum and planetarium as well as to karaoke and comedy shows.

Cri-Help Location

George T. Pfleger Center
11027 Burbank Blvd
North Hollywood, CA 91601

2010 N. Lincoln Park Ave.
Los Angeles, CA 90031

Cri-Help Cost

$7,000 (30 days). Reach Cri-Help by phone at (800) 413-7660 (North Hollywood) and (323) 222-1440 (Socorro) or by email at [email protected]. Find Cri-Help on Facebook, Twitter and YouTube

Do you have a complaint or review of Cri-Help to add?  Use the comments area below to add your Cri-Help review.



  1. Joao martins on

    Very sad to read such comments, I was at cri-help 6 times and last times and got kicked out last time cause wanted to go use. Have been in more than 30 treatment centers and believe me that all staff members like Eva, Don, Marlene and all show love, caring and professional like I never seen before

  2. This is really a despicable and sad travesty…You are slandering a person who has raised your children because YOU choose to not be present with them,
    Eva changed her entire life to raise your children…she never says they are her biological children…I’ve been around all if them many times and Eva gave them the choice to call her mom or Eva and they chose Eva…Gretchen is above board and does not falsify doc. To let people with HIV in..

    I will stand by CriHelp…CriHelp does not look the other way, they are above board with ethical people working and running the facility…the mother that wrote this is disgracing an institution and a great lady of 30 years clean with this…it is very sad that the only way you could show your gratitude to Eva and CriHelp is to slander people…

    • She didn’t raise shit, that’s what she’d like you to believe. Keep smoking them cigs. She had them for four years and look where they are now, not with her!! haha. They told me all about her sicknesses in the “family”. Mind your own business you goat.

  3. This place hires sexual deviants, predators and pedofiles. Ask them about their staff member Randy Rincon and how he molested children while working at CriHelp or even Philip Perez who takes sexual favors for admitting people. Since I left that place, run into a bunch of people who claimed to have HIV while in there, oh suddenly they don’t. Looks like old gretchen was admitting her friends on highly sought HIV beds without them having the disease…what a scam. Want names? Two of my children were stolen by the rude tech Eva Hafner via fraud on la county. Dishonesty pays them well.

    Two days before my children were taken by DCFS, el molotto (that’s what joe and connie used to call her behind her back…oh and Connie, you still owe me $1500 as my ex sponsor, that I loaned to you) calls me up and thanks me for sharing my children with her as I allowed them to spend time with this ex ho….then as the children were taken, eva begs me for temporary custody, promising me, oh rainbow, I’ll help you get them back!, little did I know that when I agreed, that this snake would be yelling in my face 90 days later that I don’t deserve children and that she does. So here I am paying for her heroin addiction, she gets to play house with my children and dress up like an indian and tell 120 ex felons and child molesters clients that my children are her biological children.

    Don’t trust any of these old predators and I have lots more to tell you about every single one of them. The ever loved Manny is a woman beater and last time I saw him he was on hollywood blvd., dancing for the boys in his underwear. Can’t wait for that relapse when he’s done serving celebrity clients.

    • marlene nadel on

      I’m so sorry you still have so much anger because you of your children being inthe foster care system. Trying to discredit CRI-HELP won’t change your situation.

      • on

        Cri-Help discredits itself. I have all the history and evidence, remember that. My children are out of the foster care system…back spending time with me, their mother, not some old crackhead you guys can’t fire. Stay in your lane, lady. I haven’t even started with you.

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