Creative Care Reviews, Cost, Complaints

Creative Care

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Creative CareThe Basics

Of the multitude of recovery centers in Malibu, Creative Care has the distinction of being one of the first to treat both addiction and co-occurring disorders. Founded in 1989 by married doctors Morteza and Karen Khaleghi, Creative Care was originally based in Northridge, California but moved to Malibu shortly thereafter. Morteza took an interest in recovery after losing his older brother to an overdose in 1981. He believed that unresolved psychic trauma had led to the drug abuse, and that loss has largely shaped Creative Care’s focus on addiction and anxiety disorders equally.

Accommodations and Food

The facility is nestled into the Malibu hillside, and accommodations consist of 30 beds (most residents have roommates). The average age tends to skew a little older than the younger groups making up the clientele at many other rehabs—generally 30s and 40s—though the official range is between 18 to 70. Like many treatment centers, Creative Care requires a minimum stay of 30 days but recommends 60 or 90. The interiors at Creative Care aren’t nearly as opulent as their Malibu competitors, though they do have a swimming pool as well as a giant commercial kitchen. Clients work with the staff dietician to design meal plans and a chef provides meals (they work with vegetarian, vegan and gluten free diets).

Treatment and Staff

After detox and psych screenings, clients focus mainly on co-occurring disorders with the handful of on-site staff psychologists (as well as therapists, nurses and counselors). Creative Care claims to be equipped for anxiety disorders of all colors, food addictions and personality and psychotic disorders; treatment tends to lean heavily on the medical expertise of its founders. Programs have a 12-step backbone but there is some flexibility in forming programs for clients.

Extras

Creative Care is also able to treat mood disorders like depression, though they under emphasize their holistic treatment options (equine therapy, yoga and expressive art), claiming their treatment is “customized, yet clinically sound.” Creative Care also offers outpatient as well as assistance with sober living and aftercare.

In Summary

Overall, Creative Care is a solid option for those who have mental health issues first and problems with addiction second. Industry insiders note that it’s a far better deal than the other mental illness-treating facilities that are promoted primarily as rehabs (such as The Canyon). They’ve been around a long time and the owners have 20 years of experience in dealing with mental disorders.

Creative Care
5941 Trancas Canyon Rd
Malibu, CA 90265

Creative Care Cost: $27,200 (30 days). Reach Creative Care by phone at (800) 832-3280. Find Creative Care on Twitter and Facebook

Do you have a complaint or review of Creative Care to add? Use the comments area below to add your Creative Care review.

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42 Comments

  1. When I came to Creative Care I was welcomed with open arms. I was given the care I needed and then some. The staff here is amazing. They are all super kind and caring and actually want to help you with whatever you are struggling with, and they are all super relatable. The therapy here is outstanding. If I didn’t have the therapy that I had, I wouldn’t be where I am today. This place is not like any other treatment center, and trust me I’ve been to a lot of other centers. There is just something about this place that is magical and healing.

  2. The staff at Creative Care are very friendly and supportive. They are relatable and understand our struggles on a personal level. My therapist helped me with my family problems and helped me better my relationships. The location is so nice and beautiful. This place is a great place to find your inner peace.

  3. The staff at Creative Care are awesome. The location is beautiful. At Creative Care I learned about my trauma and how my trauma affects my behavior. I also learned self-soothing techniques which were really helpful for my recovery. I highly recommend this facility to anyone seeking help.

  4. From one addict to another, I want to extend my hand and invite you here to save your life. The call I made was literally that…lifesaving. I am eternally grateful for the love and care given by the staff from counselors to techs to therapists to the chef, cleaning ladies and maintenance, the sense of community, the accommodations and THE VIEW of the Pacific. The lasting impression will not be forgotten or taken for granted.

  5. The staff at Creative Care were great. My therapist helped me work on my self esteem. She was both stern and insightful. I was on Xanax for 10 years and very scared to get off this substance. Creative Care helped me detox completely off this drug and helped my body adjust to not being on any addictive medications. I am now able to live life without the use of substances, and it feels awesome.

  6. ive really enjoyed my stay at creative care, all the staff have truly saved my life. i don’t know where i would be today had i not received the opportunity to get the help i needed from this treatment center. i thoroughly enjoyed getting to know the staff as they became part of my family. i’ll forever be grateful for creative care and all it has to offer. i look forward to coming to visit during alumni.

  7. The location was amazing. The therapeutic groups were very informative and helpful. Staff at Creative Care were very helpful in guiding me in the direction I needed to go. Conversations with my assigned counselor, clinical director, and therapist were very constructive. This is the place to seek help. Don’t let your emotions and feelings make you run. Once you push through those feelings, life can get so much better.

  8. Creative Care is a serene and tranquil place to come get sober and work on yourself. Each morning I woke up to rabbits and deer roaming the property, and every night I went to sleep to the sound of the waves crashing on the ocean. They offer things like yoga twice a week, a private chef, a massage, equine therapy, and much more. But what is truly incredible is the clinical program.
    When I came to Creative Care, I was broken, scared, and a shell of a person with no real intimacy in my life. I pushed away everyone and hated who I was. I lived my life in fear and numbed my pain with drugs, alcohol, and disordered eating. Because of the amazing clinical program, my individual therapist, process groups, supportive peers, a nutritionist, and the 12 step program, I can say I love myself today. Creative Care has truly changed my life, I’ll forever be grateful!

  9. I have had an amazing time at Creative Care. When I first came in I was broken and down on life. My therapist here showed me that I too can have an amazing life if I put in the effort. The location of the facility is breathtaking and serene. The food is delicious with many options to choose from. All around my experience at Creative Care has changed my life in so many ways. With out them I wouldn’t be half the woman I am today. Thanks Creative Care!

  10. Creative Care saved my life and put me into a good head space. I thank God for allowing me to experience this healthy opportunity. I stayed almost 3 months, and this experience gave me a different perspective on life.

  11. I was in Creative Care during the month of June, 2018. I was referred by my sister who works in the industry. Thank God for her referral! The accommodations are wonderful. The food is like a gourmet restaurant for lunch and dinner. It is but one example about the love I received throughout my stay. From the top down you can feel the professionalism and care, which are the hallmarks of Creative Care. I don’t think I could have picked a better place!

  12. My experience at Creative Care has been life changing. I have been to a lot of different treatment centers and Creative Care was the first place that really taught me to live life on life’s terms. I now understand how manage situations and environments that used to overwhelm me. The counselors and therapists here are absolutely fantastic, very well-trained, and highly experienced. It is clear that they care about each client on an individual and personal level and will always go the extra mile to help our recovery. More than anything though, Creative Care taught me how to dream again. Hw to dream of a life for myself bigger and better than anything I could have imagined before. I am eternally grateful to this place and the staff here.

  13. Creative Care was very beneficial for my recovery. Creative Care taught me how to love myself and others. I have gained self esteem, and helped me build a new foundation in which I can live my life. My therapist helped me get to the root of my addiction and helped me understand why I’ve acted out in my past. The counselors were always there for me with loving arms. The facility is beautiful and secluded.

  14. My therapist at Creative Care was wonderful. I felt so comfortable around my therapist, where I felt safe enough to share what I was going through. The therapeutic groups were very helpful. Creative Care helped me look at the pattern in my relationships which were huge triggers for me. Creative Care taught me how to work on boundaries and be more assertive. A huge issue I worked on at this facility was my anxiety, which has lessened in a major way. Creative Care is located in Malibu which has spectacular views. There is not enough words I can say about this place. Everyone who works there is amazing!

  15. I have been at many other treatment centers and Creative Care is the best one. They helped me understand the underlying issues that fueled my addiction and gave me skills to handle them as I move on in life. If you or someone you know is struggling with addiction and/or mental health, I would highly recommend creative care

  16. Creative Care gave me a foundation for recovery. I received regular individual and group therapy, and staff did their best to get to my underlying issues. I came to Creative Care, because they were the only facility I could find that would guarantee Suboxone detox. Dr. Son was amazing. He saved my life.

  17. In therapy, I was able to work on past trauma that I never addressed before, which was very helpful for my recovery. My therapist was very educated on family dynamics and helped with my personal relationships. In group therapy, I was able to feel safe enough to talk about my experiences without feeling judged. I received good feedback from both staff and peers in group therapy. At Creative Care, I talked about things that I would not normally talk about at home. The counselors were all amazing and knowledgeable. I am so grateful that I came to Creative Care.

  18. I came to Creative Care after leaving a program in Austin.TX that wasn’t for me. Creative Care is in Malibu. It is a beautiful property on the hills of Malibu overlooking the PCH and the Pacific Ocean. They own a total of seven mansion like houses. Some are for the men and some are for the women. I THRIVED at Creative Care. The therapists are amazing. They are truly invested in my recovery and have helped me more than any therapist I have worked with before, and I have worked with over seven other therapists in my life. The group facilitators are very intuitive and educated. In fact all the staff at Creative Care truly does care about each client individually and meets them where they are at and takes them through the whole process while they are here. They did that for me. The food is AMAZING here. That’s always a plus! Every Friday we went to the library and every Saturday we got to go out for an activity. Every Sunday we get to go out into nature. There are two horses here who we do equine therapy with. The schedule is steady and strong but not so packed that you don’t get time to socialize with other clients or even take a nap. I am very thankful to theprogram i came from in Texas to have transferred me to Creative Care. This was my seventh treatment center and I have full faith that it will be my last because they actually had transition planning here! I never got that before in all my rehabs. I am ready and set to start my life thanks to Creative Care and the staff.

  19. Creative Care tackles different aspects of addiction such as 12 steps, meetings, therapeutic groups, and outings. The individualized therapy was helpful for me because I was given undivided attention which helped me heal. I liked that they took us to outside 12 step meetings. The food was excellent. The counselors were available and helpful.

  20. My therapist was amazing at Creative Care. The trauma care at Creative Care was outstanding. The therapeutic groups and my therapist helped me work through the trauma that I buried for so long. The staff at this facility were so understanding, sympathetic, and supportive. I can’t say enough about the staff. The psychiatrist was so smart and helpful and got me put on the right medications. I am now more focused and never felt so good. The food was great.

  21. Though my stay at Creative Care was brief, my 30 days recovering here was just what I needed to refocus my life and get back on track. The staff is friendly and knowledgeable, the therapists involved and engaged, and the group facilitators are sensitive and caring. No matter what your individual treatment entails, Creative Care was there to guide me through the recovery process.

  22. I have been to creative care twice now and I’m very grateful for all the staff – counselors, therapists, group facilitators and admissions. They have helped me dramatically turn my life around and shown me it’s possible. I love processing with my peers and the positive attitude around the community. They helped me find my sponsor! I love Creative Care. Thank you for giving me my life back!

  23. I had a great experience at Creative Care. I loved all the staff, especially my therapist Anne. When I first got to Creative Care, Anna helped me out a great deal. I didn’t have many clothes with me, because I came from Wisconsin, and she let me barrow her own clothes! There was even great food there! I really can’t say enough about how great Creative Care treated me.

  24. I came back to CC because I knew I would be taken good care of. The staff make time to get to know me on a personal level, they are listening and respectful. My wishes are met and I feel safe and loved.

  25. In 2017 I had reached my rock bottom. For over 25 year drugs and mental illness had taken everything I had loved. In the past I had tried so many approaches to end this horrible cycle. Nothing had ever worked. On a winters day in 2017 I checked in to Creative Care. This was one of the most amazing experiences of my life. It has been 12 months, 3 days and some change since my last use. Not only am I sober but my entire way of thinking has become so much more positive. They addressed my drug abuse but also reasons why I use and helped with my mental illness. I have been told many times that I have become a good person and a genuine friend. God bless these amazing people and state of the art facility.

  26. I am so thankful for Creative Care for not only saving my life, but also helping me believe in myself again and creating a new life that I never thought was possible. 5 years ago I was struggling from PTSD (Post Traumatic Stress Disorder) and a pill addiction. I was terrified of the world and my own war that I was living daily in my head. I saw many therapists during that time and no one knew what to do with me.
    Creative Care never gave up on me. The staff were so patient and loving towards me. From individual therapy and therapeutic groups at the facility, I began to love myself again and trust that I can be in control of my own life. I had assigned staff counselors helping me along my journey and gave me there undivided attention. I am also truly thankful for the family therapy given there. During my addiction i created a lot havoc and thought i destroyed relationships with my family. Creative Care and my therapist there educated my family on addiction and helped bring my family back together!
    At Creative Care, my therapist suggested that I should go back to school. I never thought I could that! …but I followed direction.
    Now I have almost 5 years clean and sober and completed my Master’s degree in psychology! None of this would be possible if it wasn’t for Creative Care believing in me and teaching me that life is too short to spend it scared. Thank you for saving my life.

  27. Creative Care was a good experience. The staff are amazing and very helpful. I learned healthy coping skills that I will take with me on my journey through recovery.

  28. What I love about creative care is the amazing staff because of how caring they are. The food is good and the therapy groups helped me realize things I didn’t know about myself. The lgbt group includes an offsite meeting which has been very helpful for my recovery process. I love creative care!!

  29. Taylor Probst on

    From my personal experience, Creative Care was the best place I could have gone. My therapist was amazing and really helped me dig deep in my past to figure out what is going on now. I also figured out my diagnosis which explains a lot of my past. I would recommend anybody struggling with drug addiction and also mental health since it is dual diagnosis. The staff is also very caring and works with you on a personal level. I am blessed to be able to experience this place.

  30. Dr. Adrienne Rosen on

    I am sorry/shocked and somewhat disbelieving about some of these reviews. My Canadian daughter has been in 10 rehab facilities – Canada and the U.S. as well as Mexico. We are medical professionals. She is finally getting the help she has needed all these years at Creative Care. Her mental health needs are being addressed every single day. She sees a psychiatrist once a week and a Master’s level therapist three times a week – one on one. She is in groups all day and sees a dietician as well. This is a top-notch facility and we are grateful for their care.

  31. My husband and I did a lot of extensive research on a safe place to send our daughter. We called and spoke to numerous facilities and asked very candid questions about money, insurance, treatment plans, core strategies and every other question before feeling comfortable enough to take her somewhere local and well-respected. I’s just like to say it was NOT Creative Care, who in fact we asked bizarre questions along with our normal ones just to make sure that they were no selling false promises. We said our daughter was known to sleep walk and they said that they would have someone sitting up al night in her room watching her sleep. We know that was a lie. We also spoke to our insurer Cigna who informed us that they are not only suspect to false and over inflated charges for things they do not provide, they also in some cases hav kept client monies paid by insurance even after a client is no longer there either by patient choice or by the facility decision. Lastly, my daughter’s therapist she has been seeing for a year went so far as to research Creative Care and found most of the “staff” that says they are licensed treatment professionals is an outright lie. She checked credentials and back then (April 2015) their “clinical director” (who my husband spoke to and he noted she mispronounced several simple words and realized she was, in fact, not educated nor gave the impression she had any interest in anything) was at that time in suspension of her license and should not even have been on the premises acting in that capacity, but she was the person in charge!!! It is frightening that this place is still operating and what a, extreme fraud they perpetrate. The owners, per our research, seem indifferent, they show up to cash checks and that’s about it. Our daughter was under the care of an excellent, well revered facility which she stayed 90 days. We know that she is very early in her recovery but she is both hopeful and anticipatory, and was saved by the Doctor (a medical doctor, not a “PhD” or LCSW) at the program she was an inpatient and has never once not had calls returned or emails go unanswered to those who treated her. This decision is a long road to recovery and the beed for support long after attending any facility. If you research the internet, Creative Care not only has proportionately very poor reviews, we even saw one that had one of their intake people pretending to be a client. To give these people the ability to make a life and death decision about anyone is not only negligent, it’s despicable.

    • Rhonda Linsmeyer on

      Would you mind sharing the place you did send your daughter to. I am looking for a good place for my son.

  32. I REVIEWED MY NOTES OF THE 9 MONTHS MY SON WA AT CREATIVE…..WHAT AN EMOTIONAL ROLLER COASTER MY FAMILY AND I WAS UNDER IN SEATTLE,,,WE WHERE A MESS,EXCLUSIVE OF MY SON….SO OF COURSE C.C ACCEPTED US/HIM…ALL THE WAY FROM SEATTLE,,FLEW HIM THERE AND THE MESS WAS EVEN WORSE,YES HE WAS IN A SAFE PLACE BUT,BUT IT WASN’T MY SON THAT I SAW ON MY FIRST VISIT…HE HAS SO MANY DIFFERENT DRUGS AND A FEW OF THEM SHOULD NOT HAVE BEEN MIXED. SO OF COURSE MY SON WAS LOST TO SO CALLED LEGAL DRUGS…. HE IS GREAT NOW NO THANKS TO CREATIVE CARE, MY SON SLIPPED 2 MORE TIMES AFTER LEAVING C.C AND EVENTUALLY WENT TO A FACILITY IN CANADA…FANTASTIC PLACE THAT DIDN’T ASK FOR MONEY TIME AND TIME AGAIN….HE IS A WONDERFUL ADULT NOW JUST GOT MARRIED TO A GREAT GAL AND BOTH HAVE FANTASTIC JOBS IN SEATTLE…HE’S NOW AND FOR THE LAST 10 YEARS THE MAN I KNEW HE COULD BE…I DO GIVE CREATE TO C.C FOR KEEPING HIM ALIVE AND AWAY FROM THE STUFF, SO THE FAMILY COULD GET IT TOGETHER AND GAVE US TIME TO GET HEALTHY AND HEAL. THEN WE WHERE ABLE TO BRING THIS THIN SHATTERED YOUNG MAN HOME AND IT TOOK 4 YEARS AND THE FACILITY IN CANADA AND COUNSELING AND SO MUCH LOVE FOR NOT ONLY HIM BUT OURSELVES…PLEASE DO THE BEST FOR U AND YOUR LOVED ONES AND BE VERY CAREFUL LOVE TO ALL….YOU WILL SURVIVE THIS JUST BE CAREFUL.

    • Helen….. could you please tell me the name of the facility in Canada? I would be very grateful to you. Blessings!!

  33. Dont be fooled by the glitz and glamor of the often redone website. Pictures meaning nothing. I spent a very long time at Creative Care or as the clients called it back then, Crazy Care. While I am still sober today that is of no thanks to CC. They overmedicated me and looked at me as nothing more than a dollar sign. I am talking 12 psychiatric meds a day. I became a zombie. Easier to control I guess.
    I’m glad to see that the few good staff have moved on. I think there are other places available that can help with co-occurring disorders. These places are more qualified and will be real and not money whores. Sorry to say it…

  34. Creatove Care saved my life. I don’t have a negative thing to say about my experience while in treatment there. From the very beginning the staff took an invested interest in helping me to get and stay well. When I got to treatment I was dead inside and convinced that nothing was going to change that, the staff worked with me over the course of my stay to bring me back to like physically, emotionally and spiritually. I had been to 14 prior treatment facilities after which I was only able to stay sober for a couple of weeks. Creative Care took a very individualized approach with me which has lead to the longest amount of sobriety that I have ever had. Creative Care helped me to shift my thinking by looking at the core reasons why I used and what to do going forward to maintain a sober life. I’m sober and happy being sober and this is a direct result of the work I did while in treatment at Creative Care. I also have been able to mend the relationships that I destroyed during my using. I did not know how much I damage I had done and the pain I had caused my family, by doing work in therapy I was able to recreate those relationships and they are better than ever. I would recommend Creative Care to anyone who is struggling with addiction.

  35. I have plenty to say. Do not make the mistake and go here. It started out great with lots of promises and the sun,moon and stars. After you get through detox,if you are even lucky enough to get through detox,they will send you on your way in the middle of treatment. THEN,they will decide where you are going and insist that you go there,and when you don’t want their suggestion they give bad info to other places and also lie to you. They want nothing but the money. It is not about your health/sobriety.

    • Lisa Marinelli on

      Yes you are RIGHT ANNIE. NOBODY should send their loved one here…it’s ALL about the money! They couldn’t care less about them getting well.

  36. Rich Willson on

    I attended Creative Care roughly 14 years ago, and to be honest as crazy as it was and as crazy as early recovery is Creative Care saved my life twice. The facility is Dual Diagnosis to compare them with a strict Addiction Only facility isn’t completely fair. Dealing with multiple issues is a task that other places don’t venture or address intentionally..

    Coming from Sierra Tucson after my first 30 days I admittedly found Creative Care vastly different than where I had previously been, but if it hadn’t been for Creative Care’s patience and attentiveness in addressing my addiction as well as co-morbid diagnosis I would not have marked 14 years clean this past winter..

    The second time Creative Care saved my life was roughly a year and half after I got clean, suffering a sudden traumatic loss that devastated my life and shattered the world I lived in, so traumatic I had moved well past the thought of picking up and using again, I had moved to the point where I was not capable of living, much less even having the desire to want to live.
    Once again Creative Care gave me the assistance and guidance to move through the event that had put me in such a dire position. Even more importantly they gave me the will and the support until I had the will and ability to accept what had happened and how to walk through it.

    Creative Care may be seen more as a psych facility over a center for dealing with addiction and for that I am grateful, for if they weren’t I wouldn’t have been able to make it past the hurdles I would face much less 14 years clean..

    r..

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