Cranstoun Residential Reviews, Cost, Complaints
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Cranstoun Residential


Croyden EnglandCranstoun Residential Review

Established in 1969, Cranstoun has provided detox and residential substance abuse treatment to the citizens of the greater London area for nearly five decades. Providing care for adults 18 years and up, Cranstoun treats those with addictions to drugs and alcohol, as well as clients struggling with co-occurring disorders. Cranstoun has grown over the years to include partnerships with many agencies across the UK providing comprehensive, wraparound care.

Accommodations and Food

Detox and crisis intervention treatment takes place at the City Roads facility in North London, which can accommodate up to 20 clients at a time. Both men and women stay in the facility together, a three story Brownstone style home, though in separate rooms, to which there are two private bedrooms, and eight shared rooms. After the 14 to 28 day stay, clients have an option to move into the long-term residential programs, known as Oak Lodge and Trelawn House. Oak Lodge fits 14 clients and Trelawn, 15.

Oak Lodge is a large, two story home in a residential neighborhood in North London that offers double occupancy rooms, three shared bathrooms, garden, full kitchen, living rooms with television and internet. Trelawn, reminiscent of a castle with a lot of well-lit rooms, is mostly single occupancy rooms, with only two that are shared with one other client. Large living rooms with leather couches, shared garden, and Internet access throughout the facility. Both residences are very spacious, offering dining rooms and up to date kitchens. Oak Lodge, however, provides food for the clients that are prepared on site, while Trelawn requires their clients to shop for and prepare their own meals.

Treatment and Staff

Treatment at all Cranston facilities is individualized and offers elements of CBT and the 12 stepsGroup and individual therapy are combined with psychosocial lectures and classes. While in the detox phase clients begin working within a group therapy setting and if they opt to move onto the longer term residential care, will participate in up to 30 hours of treatment programming weekly.

During the three to six month stay at these facilities, clients typically have one individual therapy session per week, three or four group sessions, weekly house meetings and therapeutic recreational activities a couple of times a week. There are specialty groups that focus on gender specific issues, dual diagnosis groups and domestic violence education and prevention. Medication management services are provided in conjunction with therapy and holistic options, like yoga, art and music therapy are also available. Regular drug testing and daily off-site AA or NA meetings are required, as well as participating in life skills and relapse prevention meetings weekly.

The staff is available 24 hours a day, seven days a week and includes a residential manager, Master’s-level addiction therapist, medical staff and psychiatrists.


Clients participate in recreational and off-site activities regularly, like swimming or acupuncture and have options for massage and other relaxation methods. There is also access to a gym or workout center. There are weekly visitations and activities for clients’ children to do while at the facility.

Aftercare planning is integrated into treatment that can include clients moving onto a long term sober living facility and continuing with treatment.

In Summary

Cranstoun residential treatment not only provides their clients with luxury accommodations, but also offers comprehensive programming that is both traditional and holistic. This is a great option for those in the UK looking for rehabilitation with dignity and care.

Cranstoun Main Office Location

30 Russell Hill,
Purley, Croydon CR8 2JA

Cranstoun Cost

Free for UK residents. Funding for treatment provided by London local authority. Reach Cransstoun by phone at 020 7843 1650. Find Cranstoun on Facebook, Twitter and YouTube

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