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Community Healthlink


Community HealthlinkCommunity Healthlink Review

Community Healthlink of Massachusetts has been a leader in mental health and substance abuse treatment since 1977. A member of the UMass Memorial Health Care network, this CARF accredited treatment facility offers assistance and options to adolescents, adults and families through education and recovery resources, with residential and outpatient services in many different locations throughout the state.

Accommodations and Food

Community Healthlink offers an inpatient detox treatment that is approximately four to six days, with 24 hour care. During this time, a caseworker assists clients in developing an aftercare program; this can include entrance into the residential treatment, known as PASSages, which is up to 30 days depending on individual health needs.

PASSages, which is considered a Clinical Stabilization Service (CSS) and Thayer Transitional Support Service (TSS) is both for men and women over the age of 18. The programs are housed in a facility that is set up like a dorm, fitting up to 42 clients at a time, with the genders separated during meals and down time but together in group therapy sessions.

Three meals a day are prepared and served by the facility staff and snacks are put out throughout the day.

Treatment and Staff

In both inpatient and outpatient programs, Community Healthlink uses evidence-based therapy practices, as well as the 12-step approach, depending on what serves each individual the best. Group and individual therapy employ CBT, DBT, and Motivational Interviewing (MI) methods, as well as psycho-educational topics like relapse prevention and sober living skills.

In the PASSages residential program, clients participate in up to six group meetings a day for four weeks. Individual sessions can be scheduled as needed and two off-site AA meetings are required a week. With the basic goal of the facility being to stabilize the clients and provide next step choices, the amenities aren’t elaborate, but do provide a safe and supportive environment for all clients while acclimating to a sober lifestyle.

The Thayer Transitional Support Service (TSS) program is a 30-day step down program that is available after inpatient treatment. The TSS program’s main goal is to prepare clients to transition into the community and connect them with appropriate community resources, like AA/NA sponsors, so that they will be in the best position to remain sober once discharged. In both programs, family visitation is encouraged and times are determined per the individual during treatment. There is no smoking while in the facility, and Community Healthlink provides services for nicotine replacement.

If a clients opt to continue on with an outpatient program after leaving residential treatment at the facility, an individual therapy schedule is developed according to what the client desires. This can include anywhere between one and five sessions per week at one of the outpatient clinics located in Worcester and Leominster. Starting directly with outpatient treatment is also an option. The duration of outpatient treatment is completely up to the individual.

Community Healthlink staff is a mix of licensed professional and LCSWs, LADCs, residential therapists, RN’s and peer counselors. Peer counselors are formers clients of the program who share their experiences in groups and offer support to clients going through the programs.


Yoga is available three times a week for residential clients as well as art therapy.

Community Healthlink offers sober living housing options for those who qualify, as well as two adolescent treatment facilities, Highland Grace House and Motivating Youth Recovery.

In Summary

Community Healthlink’s programs allow clients to decide for themselves what method of treatment is best for them, encouraging healthy choices and helping individuals regain a sense of self worth. By offering many different treatment modalities and allowing for plenty of access to counselors, clients explore many different ways to achieve and maintain sobriety.

Community Healthlink, Inc. Location

72 Jaques Ave
Worcester, MA 01610-2480

Community Heathlink Inc. Cost

State funded. Reach Community Healthlink Inc. by phone at (508) 860-1000.

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Photo courtesy of John Phelan (Own work) [CC BY 3.0 (], via Wikimedia Commons (resized and cropped)

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