Community Health Resources Reviews, Cost, Complaints

Community Health Resources

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The Basics

Community Health Resources was originally established back in the 1960s, providing mental health treatment facilities throughout Connecticut. Since then, the organization has grown to offer over 80 different programs in 32 locations. CHR serves up to 18,000 clients a year through residential and outpatient treatment programs for mental health and substance abuse.

Accommodations and Food

CHR offers two intensive residential programs for women on its Putnam campus in northeastern Connecticut—Milestone and the New Life Center—and a coed residential program at the Thomas Murphy Center in Willimantic, about 30 miles east of Hartford.

The Milestone and New Life programs are located in the same facility, a large, two-story house surrounded by trees on a beautiful plot of land. The programs have 16 beds on the adult side, and eight beds, including two infant and two small children’s beds, on the New Life side. Milestone has double-occupancy rooms and, for both programs, the women share three bathrooms throughout the facility. The Thomas Murphy Center has 14 beds.

The residential facilities have on-site chefs who prepare three meals a day. The program is flexible with food, so if the client isn’t interested in what’s on the menu, a salad or peanut butter and jelly sandwich is an option. Allergies are accommodated.

Treatment and Staff

Milestone is for adults 18 and up who have already been through detox and New Life serves pregnant and postpartum women and their children. Length of treatment is generally 30 days at Milestone and usually about 12 months at New Life.

The Thomas Murphy Center serves people who have already completed a short-term inpatient program and are in need of a structured environment to continue their recovery. Residents focus on employment or educational needs during the day and return to the facility in the evening for treatment. The facility provides a length of stay of up to 180 days.

CHR uses evidence-based therapy methods in its residential and Intensive Outpatient Program (IOP). The 30-day program at Milestone includes up to six group sessions per day and two individual sessions per week.

Depending on location, CHR offers a Partial Hospitalization Program (PHP) or IOP, both of which are open to both men and women. PHP clients can expect two group meetings a week in the evening for about an hour and a half. The IOP runs three times a week and, depending on the location, clients can attend sessions in the day or evening, for about three and a half hours at a time.

All group sessions are no larger than 12 clients with two counselors acting as facilitators. Therapy methods like CBT, DBT, Motivational Interviewing (MI) and EMDR are used in both residential and outpatient plans, while IOP may offer different methods, like expressive therapy and the Matrix Model, depending on the therapist. Psychoeducation is integrated into group meetings and classes in coping skills, anger management and relapse prevention are frequently offered. Treatment is individualized and can be for substance abuse solely or co-occurring conditions. Medication management is available and overseen by one of CHR’s psychiatrists.

Milestone is a bit stricter than New Life when it comes to free time and recreational activities. Free time may be spent doing crafts, exercising outdoors or taking a walk on the campus grounds. There may be occasional trips to outside meetings with a counselor or staff member, depending on how many points clients have earned during treatment.

At New Life, shopping trips and family-friendly, sober activities are scheduled frequently so clients can begin to integrate themselves back into the community. Families can come visit every Sunday from 1 pm to 4 pm. No personal electronics devices are allowed while in the program, including iPads, computers and cell phones. Music is allowed, but nothing that can pick up a WiFi signal. There is a TV room where residents can spend downtime.

CHR has over 700 employees throughout its health care system including licensed clinical therapists, addiction counselors, a psychiatrist, a psychologist, LMFT, CSWs, nurses and residential counselors.

Extras

An aftercare program is available for those who have completed either residential, IOP or both. This program runs for 16 weeks, with meetings once a week.

The family program is every Thursday evening from 6 pm to 8 pm.

In Summary

Community Health Resources places a high value on mental health for individuals and families, and it shows with the many supportive programs offered though the facility. What it doesn’t offer in equine therapy and spa treatments, it makes up for in personal and genuine care from its highly-qualified staff members.

Community Health Resources
995 Day Hill Rd
Windsor, CT 06095

Community Health Resources Cost: Sliding scale. Reach Community Health Resources by phone at 877-884-3571. Find Community Health Resources on Facebook, Twitter and YouTube

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