Clifton Springs Hospital & Clinic Reviews, Cost, Complaints
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Clifton Springs Hospital & Clinic


Clifton Springs Hospital & Clinic Review

For the last 20 years, Clifton Springs Hospital & Clinic has been providing substance abuse treatment for men and women in Ontario County and surrounding areas. Located in historic Clifton Springs in upstate New York, not far south of Rochester, this rural town provides a peaceful backdrop for both residential and outpatient treatment services combined with dual diagnosis support at Clifton Springs Hospital & Clinic.

Accommodations and Food

The Inpatient Addiction Recovery Program has a 12-bed detox unit and a 30-bed co-ed unit for adults over the age of 18. All rooms are double occupancy with a shared bathroom in a traditional hospital setting. While detox clients are on the same floor, the units are kept separate. Clients have access to laundry facilities and a TV room with specified viewing hours.

Meals are brought to both units from the hospital cafeteria three times per day. A typical breakfast consists of eggs, pancakes, fruit and a variety of cereal choices. Lunch and dinner have a protein, starch and vegetable with a salad bar option. Desserts are served after the evening meal, consisting of cake, pie, cookies or ice cream. Special dietary requests can also be accommodated.

As one would expect at a hospital, there is no smoking, electronic devices, cell phones, laptops or sharp objects, chewing tobacco or gum allowed in residence. Phone calls can be made at the nurse’s station after one week per treatment team’s discretion.

Treatment and Staff

Once clients who need medical detox complete it, they are eligible for the inpatient program, which lasts 28 days. The inpatient program is intensive, with groups beginning right after breakfast at 7 am and continuing until the evening hours. Clients meet for individual therapy twice per week and attend group therapy sessions throughout the day. Those with co-occurring disorders are placed in appropriate groups and see a psychiatrist twice a month for medication management and follow up. Group topics include stress management, addiction studies, peer pressure, relapse prevention, peer talk back and, if appropriate, anger management. Clients have free time from 3:30 pm until dinner at 5:30 pm. The 12 steps are not the focal point of this program, though clients have the option of attending AA meetings in the hospital two nights a week (this is not mandatory). Saturday is visiting day from noon until 3 pm and clients have some sort of recreational therapy on Sundays from 11 am until 2 pm, which is followed by free time until dinner.

Clifton Springs Hospital also offers an outpatient treatment program with two additional satellite offices: one in Macedon and the other in Canandaigua, both within miles of the main hospital. Typically, clients attend individual therapy once per week and groups two to three times per week. While clients are encouraged to attend therapy for at least four weeks, there is no set time limit. Group size is anywhere from six to 12 people and topics are similar in scope to the residential program. Those with co-occurring disorders are referred to a psychiatrist for medication management and follow up. While there is not a specific emphasis on the 12 steps, outside support is encouraged and information about local meetings is provided. Clients are encouraged to maintain a connection with Clifton Springs for aftercare—alumni groups are ongoing.

Treatment is provided by a multi-disciplinary team, which includes physicians, psychiatrists, nurses, addiction counselors and addiction therapists. A licensed substance abuse counselor (CSAC) facilitates all groups and a Master’s-level substance abuse counselor facilitates all individual therapy sessions. Physicians and counselors are on the unit Monday through Friday until 6 pm and on call 24 hours a day. The nursing staff is there seven days per week, 24 hours a day. The unit psychiatrist is on the premises Mondays, Wednesdays and Fridays and is on call 24 hours per day.


Gender-specific groups dealing with trauma and self esteem are incorporated into the schedule, in addition to daily experiential therapy, which consists of yoga, Breathwork and acupuncture, at no additional cost.

They have a family program that consists of a Thursday night family group, from 7:30 to 9:30 pm. During the first hour, the family has group without the clients present and the last hour the family meets as a complete unit.

In Summary

With continued support of structured outpatient and the promise of ongoing aftercare and an introduction to the 12 steps, Clifton Springs Hospital & Clinic should appeal to those who want a comprehensive addiction program staffed by highly qualified people.

Clifton Springs Hospital & Clinic Location

2 Coulter Rd
Clifton Springs, NY 14432

Clifton Springs Hospital & Clinic Cost

$12,000 (30 days). Reach Clifton Springs Hospital & Clinic by phone at (315) 462-3000. Find Clifton Springs Hospital & Clinic on Facebook

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