Cheyenne Center Reviews, Cost, Complaints
Need help? Call our 24/7 helpline. 855-933-3480

Cheyenne Center


Cheyenne CenterCheyenne Center Review

Cheyenne Center, located in Houston, has provided residential treatment services for men suffering from chemical dependency since 2010. The rehab also offers transitional care for residents and provides co-ed outpatient substance abuse services. Criminal justice clients are accepted into inpatient treatment.

Accommodations and Food

The residential facility in Houston consists of two buildings. The east building serves as the main entrance and includes administrative offices, a large commercial kitchen, a dining room and a recreation room equipped with a TV, weights and board games. TV watching is limited to the news. A large morning room is used for meetings.

The north building has 120 living units, with a 287-bed capacity. Rooms are shared between four men and include two wooden bunk beds, a wall closet, dressers and a bathroom. Residents are responsible for making sure that their beds and personal areas are kept spic and span. Counselors perform a daily room check.

The dining hall includes large rectangular tables, country-style chairs, brick pillars and a colorful mural depicting an American Indian on horseback against a desert setting. Residents are served three meals and two snacks per day, cafeteria-style. New residents are assigned to help with meal prep and kitchen chores. Meals may include salads, sandwiches and entrees like pizza, grilled chicken or Tex-Mex cuisine. While the décor creates a relaxed setting, the rehab employs a strict seating procedure and residents are not allowed to converse during meals. Since Cheyenne Center encourages residents to seek employment and work, those who are out at an interview or job during mealtimes are provided with a brown bag meal.

Pay phone privileges are limited to Fridays, Saturdays and Sundays and usage is based on a resident’s behavioral level. Residents whose jobs require cell phones are allowed to use them while at work. Upon return to the facility, phones must be turned in. Cell phones for personal use are not allowed and will be confiscated if they are discovered.

In 2014, Cheyenne Center became a non-smoking facility and they strictly enforce the no-smoking policy.

Treatment and Staff

Treatment length is typically 28 days. Upon intake, residents receive full psychological evaluations and receive individualized treatment plans. Detox is not provided. A dual diagnosis program is offered and residents who suffer from depression, PTSD, ADHD and bi-polar disorder are offered supplementary services in addition to their substance abuse treatment plan. While services for most residents are state-funded, the rehab accepts private pay clients. Out-of-pocket cost is $165 per day, excluding a $50 assessment fee.

Cheyenne Center uses an evidence-based therapeutic community model during treatment. This is combined with behavior modification therapy and a behavioral level system that allows residents to progress or regress through four stages based on positive or negative conduct. Residents are subject to random urine toxicology screenings.

Residents start out with a 10-day orientation consisting of classes that are taught by peers. To progress to level one, they must successfully complete an exam and an AA step one workbook, have no room violations, be actively job hunting, as well as sponsor-searching, and submit a written essay for counselor approval.

Weekly treatment includes individual therapy, group therapy, educational sessions and attendance at 12-step meetings both on and off the grounds. Group and educational topics include relapse prevention, 12-step study, the disease concept of addiction, a living sober group, a creative energy group, recreation and a group where peers discuss each other’s positive attributes.Therapeutic community lingo such as “selling wolf tickets” (verbally abusing a peer), “sense of entitlement,” (feeling superior to peers), and “Superman haircut” (a hideous haircut received from peers) are used.

Staff includes CEO, Catherine Santos, two licensed drug counselors, licensed chemical dependency counselors, recovery coaches and substance abuse technicians. All staff members are trained in the Therapeutic Community Texas Module.


Family program includes a multi-family group on Thursdays and Saturdays, except for the last Saturday of the month, which is a weekend-long family event. A 60-day transitional care program is available for residents who have successfully completed inpatient treatment. Out-of-pocket cost is $100 per day.

Outpatient treatment is at a local Houston facility. Clients attend two to four times per week, for 18 weeks. Treatment includes assessment, educational classes, individual therapy, group therapy, family therapy, 12-step orientation and attendance at 12-step meetings. Group topics include stress reduction, relapse prevention, substance education and 12-step study. Costs are $25 per hour for group therapy, $75 per hour for individual therapy, $25 per class and $50 for substance abuse assessments.

In Summary

While this is a strict program without many frills, former residents claim that the highly structured environment saved their lives. The population does include criminal justice clients, so Cheyenne Center might not be the right match for those seeking a more upscale or sophisticated treatment center. However, this rehab offers affordable, serious 12 step-based recovery.

Cheyenne Center Location

PO Box 11627
Houston, TX 77093

Cheyenne Center Cost

$5,000 (30 days). Reach Cheyenne Center by phone at (713) 691-4898 or by email

Do you have a complaint or review of Cheyenne Center to add? Use the comments area below to add your Cheyenne Center review.

Any Questions? Call Now To Speak to a Rehab Specialist
(855) 933-3480

About Author

The largest and most trusted rehab review site in the world.