Cherokee Health Systems Reviews, Cost, Complaints
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Cherokee Health Systems


knoxville tennesseeCherokee Health Systems Review

With a long history dating back to 1960, Cherokee Health Systems is a federally funded community health facility with 45 clinical sites in 12 different Tennessee counties, including Anderson, Blount, Claiborne, Cocke, Grainger, Hamblen, Hamilton, Knox, Loudon, McMinn, Sevier and Union. Each of its locations offers behavioral health services, including outpatient substance abuse treatment. 

Treatment and Staff

All programs begin with an initial evaluation conducted by a behavioral health consultant. These assessments are held on Fridays at the facility. Those in need of medical detox must complete this process before enrolling with CHS, though the facility can assist clients in finding an accommodating facility. Similarly, those in need of residential care can also receive referrals.

CHS offers Intensive Outpatient Programs (IOP) that consist of three group therapy sessions and one individual therapy session a week. These sessions are led by LADCs who are also all registered psychologists. Treatment is generally DBT-oriented though a variety of modalities are used. Groups are generally kept small with no more than 15 clients in a session at a time. While 12-step recovery is not addressed in treatment, participants can receive information about local meetings upon request.  CHS does offer dual diagnosis care featuring group sessions to address co-occurring disorders and an on-staff psychiatrist who provides medication management.


While program length may vary for those attending as the result of a court mandate, aftercare is provided for all participants. Clients can step-down to attend fewer group and individual sessions at and work with a case manager on employment and housing-related concerns. Furthermore, those who have completed the program can request to return at any time to continue meeting with their case manager and attending therapy sessions with a focus on relapse prevention.

As a boon for lower income clients, CHS works in conjunction with the Behavioral Health Safety Net of Tennessee to covers the cost of treatment. This includes assessments, evaluations, therapy and continuing case management for all adult clients who qualify. 

In Summary

Given its extensive reach throughout Eastern Tennessee and long history as a healthcare provider, Cherokee Health Systems is clearly a facility with many resources. Those who choose to participate in IOP can expect a qualified staff as well as dual-diagnosis services and aftercare. Overall, Cherokee Health Systems is an excellent option for a range of purposes for those in Tennessee.

Cherokee Health Systems Location

Cherokee Health Systems
Center City
2018 Western Ave
Knoxville, TN 37921

Cherokee Health Systems Cost

Sliding scale. Reach Cherokee Health Systems by phone at (865) 544-0406. Find Cherokee Health Systems on Facebook and Twitter

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Photo courtesy of Nathan C. Fortner (User:Nfutvol at en.wikipedia) (Own work) [GFDL ( or CC-BY-SA-3.0 (], via WikimediaCommons (resized and cropped)

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