ChangePoint Reviews, Costs, Complaints
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ChangePoint Review

Serving the Portland, Oregon metro area with facilities in Beaverton, Oregon and Vancouver, Washington, ChangePoint has been providing outpatient and Intensive Outpatient (IOP) alcohol and drug abuse treatment for more than 30 years. With its youth program phased out, the Beaverton and Vancouver facilities now service adults only. In cooperation with judicial systems in Oregon and Washington, ChangePoint also offers DUI treatment and deferred prosecution services.

Treatment and Staff

Though Changepoint doesn’t offer medical detox, it refers to hospitals or inpatient facilities that do. Once in treatment, clients participate in a full menu of outpatient services, including drug and alcohol evaluation and treatment and a rigorous schedule of individual and group therapy. Regular outpatient treatment consists of one individual and one group session a week. In IOP, clients have one individual session a week, or more if they are covered by insurance, and two group sessions. Groups, which typically include between six and 12 people, take place several times a day—in the morning, late afternoon, early evening and late evening—to accommodate varying client schedules.

Clinicians at ChangePoint use evidence-based therapeutic approaches such as Motivational Interviewing (MI). They make a concerted effort to provide a high level of individualized treatment, which for ChangePoint means the length of treatment is based on a client’s specific issues, legal problems and problematic behaviors. This organization makes a point of meeting clients “where they are” instead of demanding immediate abstinence and forcing a one-size-fits-all program.

The staff-to-client ratio at ChangePoint is about one-to-25. Both facilities are staffed with four full-time clinicians and a clinical supervisor, with a physician who works on contract at both locations. Staffing is such that clients interact with a number of professional staff, one or two of whom are on-call at all times.

In Vancouver, staff hold certifications in chemical dependency. At the Oregon facility, they are CADCs. While the organization doesn’t offer dual diagnosis services in the form of psychiatric evaluations or medication management, clinicians are able to treat co-occurring disorders. At both facilities, they are trained to guide clients though all steps in the process, including assessment, testing, insurance/payments and treatment.

ChangePoint doesn’t offer 12-step services, but clients can attend AA or NA meetings in Beaverton or Vancouver.


Clients who successfully complete the outpatient program proceed to aftercare for three months. Alumni often return to ChangePoint to meet with current clients and to offer support and encouragement.

Changepoint works with clients who may be facing DUI charges and are typically under court order to participate in a deferred prosecution or DUI program. It accepts these clients for four months at the Beaverton facility and six months in Vancouver.

With a large Hispanic population in both locations, Changepoint provides Spanish-language services.

In Summary

Outpatient services at ChangePoint look pretty standard, clients meet three times a week for IOP, stepping down in services as they progress through treatment. The standouts are that there is no set program duration, clients get help for as long as they need it. Three months of aftercare and alumni involvement in the organization are both notable features of comprehensive care. Both the Beaverton and Vancouver facilities are staffed by licensed professionals who make a concerted effort to address not only substance abuse issues but also co-occurring disorders.

ChangePoint Locations

1700 NW 167th Pl, Ste 140
Beaverton, OR 97006

10621 Coxley Dr, Ste 106
Vancouver, WA 98662

ChangePoint Cost

$1,800 (30 days) Reach ChangePoint by phone at (503) 350-2758 (Beaverton) and (360) 604-0068 (Vancouver), or by email at [email protected].

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