CenterPointe Hospital Reviews, Cost, Complaints

CenterPointe Hospital

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centerpointe-hospitalThe Basics

CenterPointe Hospital is an independent behavioral health hospital offering a full continuum of care for adults and adolescents with mental health and substance abuse issues. It claims to offer the only private option for mental illness and addiction treatment in the St. Louis area. Both inpatient and outpatient services for chemical dependency and co-occurring disorders are offered on the main hospital campus and outpatient services are offered at satellite offices throughout northern Missouri and southern Illinois.

Accommodations and Food

Located on 24 acres of rolling hills in the St. Louis suburb of St. Charles, Missouri, CenterPointe Hospital’s addiction treatment center has 32 beds. Clients are separated by gender; two men or women over 18 years of age share a room and a bathroom, sleeping on single beds. Although the interior is sleek and modern, it’s still very reminiscent of a sterile hospital. The group meeting rooms are more functional than cozy and the outdoor reflection area contains only a few benches. There is, however, a gym/multi-purpose room for games and other physical activity.

A variety of healthy foods is offered at every meal, including a full salad bar at lunch and dinner as well as at least two to three entrée options. The dining area’s buffet is supplemented with several vending machines. Dietitians are available to work with any clients who have special dietary needs and/or eating disorders.

Treatment and Staff

Detox services are available at CenterPointe Hospital for an extra fee. The process lasts four to five days, depending on physician recommendation and insurance coverage.

The team of specialists at CenterPointe Hospital believes that although there is no cure for addiction, if addicts are able to break through denial and establish recovery through the 12-step model, they can live a life free of substance abuse. The idea is for every client to leave with a firm grasp of the 12 steps and a concrete plan for recovery. The staff here also emphasize education. Clients learn about the disease of addiction, its progressive nature and its effect on the family as a whole. New coping mechanisms are taught through a combination of group therapy, individual therapy, education groups, reflection and journaling, lectures and films.

CenterPointe Hospital also specializes in the treatment of dual diagnosis clients, offering medication management that’s tailored to the needs of someone with an addictive tendency who still needs some form of prescribed medicine for mental health.

The designation of treatment levels at CenterPointe Hospital gets a little murky in comparison to other facilities. Technically, they offer a two-week residential treatment program and a Partial Hospitalization Program (PHP). However, according to a CenterPointe Hospital representative, participants in both programs are in the same treatment track and the labels are designated more for health insurance purposes. If an individual’s insurance will only cover the cost of PHP (which is normally a day program where clients return home each night) but not residential treatment, they may do the PHP, then pay a one-time fee for boarding at CenterPointe Hospital.

In both the PHP and residential programs, clients attend six to eight group sessions, five days a week for at least five hours per day. They meet with a psychiatrist daily and may meet with any of the therapists leading the groups on an as-needed basis. There are AA meetings on-site at the hospital three days a week.

There are outpatient treatment offerings at the primary CenterPointe Hospital campus and six other locations. Their Intensive Outpatient Program (IOP) is three times per week and offers day and evening sessions. A therapist or social worker usually leads these three-hour groups. The clients in this program track see a psychiatrist on a weekly basis. Transportation is available for clients in the IOP if necessary. They also have a PPHP (Progressive Partial Hospitalization Program), which was designed more for those with chronic mental illness.

A nationally acclaimed addictionologist, who has produced more than 20 educational and training videos about addiction, leads the team at CenterPointe Hospital. The staff also has other addiction-specialist physicians, nurses, licensed therapists, mental health technicians and a nutritionist. The highly trained addiction therapists have the benefit of a readily equipped psychiatric hospital and its medical resources to supplement their treatment program. The number of staff on-site at any given time varies but, beyond the therapist or social workers leading group, there are always at least two to three nurses on hand and several technicians, too.

Extras

Clients in the residential unit have use of a treadmill and the gym may be used to play volleyball or basketball during free time.

Family programming at CenterPointe Hospital happens every Thursday. Loved ones may come to the hospital from 6:30 pm to 8:30 pm to attend information sessions or speak to addiction counselors. For an additional fee, families can participate in two four-hour Saturday sessions focused on addiction education. This program is also open to people with addicted family members who are not in treatment yet.

For aftercare, CenterPointe Hospital offers a free ongoing program two nights per week. It consists of an hour-long support group on maintaining recovery that is led by a staff member. The Extended Care program at CenterPointe Hospital is designed for patients who have finished with addiction treatment and are staying sober, but need occasional overnight housing and continued care. Extended Care patients are eligible for therapeutic services while also keeping up their jobs or other community obligations.

CenterPointe Hospital also offers a specialized treatment track for medical professionals. In addition to the core addiction program, these clients are guided through job specific issues like professional board discipline, safely getting back to work and finding support groups specific to the addiction struggles of people in the field of medicine.

In Summary

Because CenterPointe Hospital is a private, stand-alone psychiatric and addiction treatment facility, there is a little more insurance company red tape involved in securing services. Though that can be daunting, this comprehensive treatment program is run by educated and experienced professionals who appear to be invested in helping people with substance abuse issues and co-occurring disorders to stay sober in the long term.

CenterPointe Hospital
4801 Weldon Spring Pkwy
St. Charles, MO 63304

CenterPointe Hospital Cost: $15,000 (30 days). Reach CenterPointe Hospital by phone at 800-345-5407 or by email. Find CenterPointe Hospital on Facebook

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