Canton-Potsdam Hospital Reviews, Costs, Complaints
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Canton-Potsdam Hospital


Canton-Potsdam Hospital Review

Founded in 1920, Canton-Potsdam Hospital in Potsdam, New York has been offering inpatient drug and alcohol treatment for more than 60 years. The program takes a personalized approach, providing variable lengths of stay in a medically-monitored setting. Admission is determined after a personal evaluation of each client; considerations for staff safety in relation to those with violent behavioral issues are taken into account as well.

Accommodations and Food

In the 17-bed inpatient facility situated within the hospital are modern double-occupancy rooms, each with a twin bed, dresser, closet, window, bathroom and TV. Because of the hospital setting, the décor is relatively clinical. Phones, computers and other electronic devices are not permitted for the first three days, after which residents can use the phone for ten minutes in the evening between 7 pm and 10 pm. Upon admission, clients receive a comprehensive handbook of facility policies, rules and accommodations.

Meals are prepared on-site and served in a cafeteria setting. The menu offers plenty of daily variety in addition to popular staples like chili, soups, hot and cold sandwiches and salads.

Treatment and Staff

Individualized treatment at Canton-Potsdam is based on medical and psychiatric needs. Residents can attend individual or group therapy, family education and counseling, group trauma therapy, 12-step meetings, relapse prevention, occupational and recreational therapy and aftercare planning. The program also includes pet therapy with cats and trained service dogs, to provide a soothing experience for residents and to foster a warm ambiance. That said, those with allergies and asthma brought on by pet dander or pet-related phobias are encouraged to look elsewhere.

Canton-Potsdam offers on-site detox for those who need it. The facility also accepts clients from outside detoxes, though they are required to provide a physician’s report including lab work, an X-ray, an EKG, a psychosocial history and a discharge summary.

The staff consists of a director (who is an RN) and an assistant director, both of whom have behavioral health services backgrounds. There’s also a psychiatrist and seven professional staff members specializing in nursing (RNs), alcohol and substance abuse counseling and clinical social work (CASAC and CSW), as well as a certified therapeutic recreation specialist (CTRS). The staff-to-client ratio is one-to-six for rehab and one-to-three in detox.


In addition to the above, meetings with clergy of various denominations are also available to those who want them. There’s a chapel on the premises as well as an exercise room. Approved visitors are allowed as well between the hours of 1 to 5 pm on Sundays. Upon discharge, clients receive counseling and information and referrals for outpatient services or, for some clients, communal residential living at the hospital’s Norwood, New York facility.

In Summary

With 60 years of alcohol and substance abuse treatment under its belt, Canton-Potsdam Hospital offers a depth of experience and professional capabilities that assure a high level of care in a professional, clinical setting. The facility is well equipped with a wide-ranging team of addiction and mental health professionals,

Canton-Potsdam Hospital Residential Treatment Facility Location

50 Leroy St
Potsdam, NY 13676

Canton-Potsdam Hospital Cost

Call for cost (30 days, most major insurances accepted). Reach Canton-Potsdam Hospital by phone at (315) 265-3300 x3304 or by email at [email protected]. Find Canton-Potsdam Hospital on Facebook and Twitter

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