Camelback Recovery Reviews, Cost, Complaints

Camelback Recovery

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The Basics

In April 2014, Timothy Westbrook, a Master’s-level counselor who is also in recovery, opened Camelback Recovery. The house offers a structured, drug free living environment for men who have had previous treatment in the Arcadia corridor of Phoenix, Arizona.

Accommodations and Amenities

Camelback offer a total of eight beds, separated in four bedrooms and also has three and a half baths. Clients may either sleep on a twin bed while sharing their room with one other person for $2,150, or get a queen bed, for $2,500 while still sharing their room. There are typically four to six men staying at the house, on average. Camelback has a family-style great room, an entertainment center with surround sound, wireless Internet and allows access to on-site computers and printers. There is also a lovely backyard and dining area with a barbecue grill as well as an outdoor gas fire pit.

Food is included in the Camelback cost and is low sugar, low carb with organic produce and meats provided when possible, as well as grass-fed beef. Each client may also choose to purchase and prepare his own food.

Rules and Regulations

Camelback residents are expected to hold each other accountable. Clients are required to go to AA/NA meetings and need to have a sponsor with whom they actively work the 12 steps while also being part of home group with a service commitment. Drug testing takes place twice a week and a breathalyzer is used randomly on a regular basis, to ensure clients’ sobriety. There is a strict 9 pm curfew, Mondays through Fridays that moves to 11 pm on weekends.

A typical Camelback day starts with the morning check-in, which ends with a 10-minute meditation. Thereafter follow on-site and outside meetings, therapy, counseling and coaching. Exercise is next on the agenda, including weekly scheduled yoga, spin, CrossFit and hiking sessions. Five workouts, considered “self-care,” are expected to be implemented per week. A Camelback day ends with the evening check-in, during which clients get to constructively review their day. There is always a house manager on site to keep track of the clients’ comings and goings, a keyless entry system is utilized.

Extras

The backyard pool offers a an oasis in the desert heat and a place for the clients to hang out and fellowship.

Camelback offers referrals to licensed addiction and mental health counselors to cover all individual and group therapy needs.

In Summary

Camelback Recovery is a fresh organization with a classic approach to sober living support. The 12-step modality is tried and true, the Camelback facilities are new, luxurious and comfortable. Add to that the fact that cost for stay at Camelback falls within the range of an economical rehab and that there is no designated length of said stay, and this may be a great choice for men seeking long-term recovery support.

Camelback Recovery
4340 E Indian School Rd
Phoenix, AZ 85018

Camelback Recovery Cost: $2,150 – $2,500 (30 days). Reach Camelback Recovery by phone at (602) 751-4866 or by email at [email protected]. Find Camelback Sober Living on Facebook, YouTubeGoogle+ and Instagram

Do you have a complaint or review of Camelback Recovery to add? Use the comments area below to add your Camelback Recovery review.

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7 Comments

  1. S. Bartolin on

    CAMELBACK RECOVERY – NOT AS ADVERTISED

    I enrolled my son as a Resident in Camelback Recovery LLC. After speaking with Mr. Westbrook and reading their website, it appeared to be the program we were looking for for my son following his 30 days inpatient in a treatment center for alcohol abuse. What was promised verbally and by way of Camelback Recovery’s advertising was far different than the actual experience. To be specific, Camelback promised:

    A. “Morning check-in: we begin our day by focusing on goals and motives for the hours to come. This will be a time to clear our minds, enhance our awareness and even prevent anxiety, frustration and/or stress from interfering in daily activities. We also share gratitutes and end the morning check-in with a ten minute meditation.”

    REALITY: What I learned from my son, and verified two other residents my son became friends with, during his 30 days of residency this morning meeting never occurred once.

    B. “Exercise and nutrition: our weekly agenda will include scheduled sessions of Yoga, spin, cross-fit and hiking, just to name a few”.

    REALITY: I was advised by my son, and verified by two other residents, Camelback Recovery did not provide this service on any regular basis. In the words of one witness, the exercise program was “non-existent”.

    C. “Drug and alcohol testing: to ensure sobriety and safety, we randomly test for drugs and alcohol on a regular basis”.

    REALITY: This may be the most severe and important unmet promise. My son and two other residents verified that they were drug tested on arrival and never again in his 30 days of residency. One of the other residents, who concurred with this, happened to be a recovering heroine addict. In addition, this resident recovering from heroine addiction witnessed another resident using heroine off property while still residing at Camelback Recovery. While not having any drug testing in 30 days, my son did receive a breathalyzer on two occasions during the month but a breathalyzer does not determine if someone used alcohol in the past several days.

    D. “Evening check-in: before we retire at night we constructively review our day”.

    REALITY: Based on feedback from my son and two other former residents, Camelback had meetings only once a week or so, not nightly as advertised.

    I paid for three months in advance but based on the above I removed my son from Camelback Recovery after 30 days. I asked for a refund based on the above but was denied. Based on my family’s experience, I would advise against anyone enrolling or having a loved one enrolled as a resident of Camelback Recovery.

    • Tim Westbrook on

      Camelback Recovery is a structured sober living community with the goal of providing a safe environment with high accountability. However, our program is ultimately voluntary. Our clients get out of our program what they put into it. To address specific concerns: A. The client in question… specifically requested from the house manager to not participate in the morning check-ins. As previously said, we can offer a certain structured environment but a client can choose to not participate. B. Our exercise component is comprised of requiring clients to complete 5 units of self-care per week, such as hiking, yoga etc. Often clients schedule exercise together as a way to fellowship. This requires action on the part of the client to follow through on. C. We accept clients who have primary substance abuse & primary mental illness issues. The specific client was a non-substance abuse client. Clients with substance abuse issues are drug tested randomly twice a week & breathalyzed randomly which is confirmed by the house manager. The client who was allegedly doing heroin was not using & is still sober to this day. D. Evening check-ins are done nightly informally over dinner. If the client skips dinner, they would not be present. Additionally, our intake documents detail our no refund policy which is reviewed & signed by our clients before move-in. Clients are aware that if they leave before completing their 3-month commitment, they will not receive any refund. This policy motivates clients to tackle life’s challenges instead of defaulting to old self-defeating behaviors. It is a testament to our program and policies that our clients experience overwhelming success in sobriety. While we regret this client did not have a positive experience, we believe strongly that our program & policies are the reason that our other clients do.

  2. What a surprise that the majority of comments on a review site come from the owner of Camelback, the phoney opportunist, Tim Westbrook. The man is a perpetual liar who blames the suffering addicts who pay him far too much money too hear his personal problems and his gratifying of his own ego. I did not test positive for any drugs while at his residence (which my IOP can attest) and left because I was the ONLY person at the house after he couldn’t find more clients. Tim is an opportunist. He advertised that he had a degree in counseling when he didn’t. There are several good sober houses in Phoenix for less money. Don’t waste your time with this narcissist who won’t only not help your recovery but probably undermine it.

  3. Patrick Gilson on

    I was a resident at Camelback Sober Living this year. My experience was strange from the beginning. I was 19 days clean and in a primary treatment center when my Therapist suggested I go to a sober living house for 3 – 6 months after discharging. After some resistance I agreed to it and he suggested a place called Camelback Sober Living in Scottsdale, AZ.
    Apparently he knew the owner and had placed his patients there in the past. I hadn’t worked with this guy too long, as I had slept for the first 9 days coming off a two year cocaine and heroin run. I had only met with him twice but he seemed like a cool guy.
    One thing I didn’t appreciate, my Therapist seemed to be selling me on going to Camelback Sober Living. It was like there was something in it for him, maybe a “kick-back??” He was so adamant that it was the place for me, he went as far as convincing my parents and telling them I was being manipulative wanting to look at other sober houses. Frustrated, I ended up going.
    I arrived on a Friday afternoon and I met the owner, a guy named Tim Westbrook. This guy was sketchy from the beginning, he claims he was sober two years, but I would bet the farm he was drunk or high on something the day I arrived. Also, it turns out that he is buddies with my Therapist; he told me that they worked together or something, no wonder why he wanted me to go there, I am SURE he was getting compensated for me going there.
    The house was messy, the food was decent but the kitchen and refrigerators were disgusting. There were three other residents and within two hours of my arrival I realized that two of them were drinking and the other was doing coke. That was the first night I was there! I told my parents what had happened and that the place was a mess and I was going to get loaded if I didn’t get out of there. They called the owner Tim Westbrook and Tim lied to them saying that nobody was using at the house and everything was fine.
    I had been there less than two weeks and I had enough! Tim Westbrook told me before I admitted that they would take us meetings every day and they didn’t, he said they would take us to go the gym and they didn’t, and there was supposed to be staff available24/7 for support, which there wasn’t! For $1800 – $2600 per month this place is HORRIBLE and a JOKE.
    The only time I saw a so called staff member was seeing the owner, Tim Westbrook. When I did see him I could swear he was drunk or high, plus I think he was living at the house and one night he had this woman that appeared to drunk, she was loud, and falling all over him and going in/out of there at all hours of the night!
    I ended up deciding to leave the following day after that took place, after just two weeks. I had only been there for thirteen days of the month, and was due a refund of almost $3,000 which included deposits. Tim Westbrook has yet to return my money and my phone calls and emails go unanswered. This Sober Living has NO integrity and I say BEWARE there is NO SOBRIETY THERE!!!

    DO A BACKGROUND CHECK ON TIM WESTROOK BEFORE ENROLLING AT CAMELBACK SOBER LIVING!

    I would not recommend Camelback Sober Living to any newly sober men that are looking for a safe, structured, and friendly environment during their early recovery. BUYER BEWARE!!!

    • Tim Westbrook on

      Camelback Recovery, formerly Camelback Sober Living, serves the population of recovering alcoholics and drug addicts. We have a strict no refund policy. When a client relapses, a refund is not given. Further, a client is immediately discharged from the home if he relapses. For example, if a client tested positive for amphetamines, he would be discharged from the home. He would not receive a refund.

      There is always an abundance of healthy food at Camelback Recovery. Gourmet meals are served five nights per week. For example, this last week New York steaks were served on Sunday night, pork chops Monday night, tri-tip Tuesday night, cedar plank salmon Wednesday night, and cedar plank salmon again on Thursday night. Examples of side items include garlic cauliflower mashed potatoes, grilled asparagus, grilled squash, or some other kind of veggie. A salad is normally made for dinner as well. A salad might be made with spinach, raspberries, grape tomatoes, goat cheese, and pecans. Or a salad might include mixed greens, sweet peppers, mushrooms, onions, sunflower seeds, and dried cranberries. Pre-made breakfasts are available daily. Pre-made breakfasts are typically made with ground turkey, egg whites, onions, peppers, and topped with Sriracha. An avocado is a tasty addition to this healthy, high-protein meal. Pre-made salad mix is available for daily lunches. Salad mix includes ingredients such as mixed greens, sweet peppers, onions, mushrooms, blueberries, and sunflower seeds. Seasoned, shredded chicken is portioned out and in the refrigerator ready to add to the salad for a tasty lunchtime meal.

      There is a high level of structure, accountability, and safety at Camelback Recovery. Alcoholics and drug addicts that are new to recovery need this structure and accountability. The bottom line is this; drinking or using drugs while at Camelback Recovery is not tolerated. If an individual drinks or uses while living at the home, he will likely be discharged. He will not receive a refund. Camelback Recovery is a program for people that want long-term recovery and that are willing to do the work to get long-term recovery.

      A tour can be scheduled for any individual interested in Camelback Recovery. References from past and present clients can be provided upon request. Contact [email protected] or 602.751.4866 for more information.

      http://www.CamelbackRecovery.com

    • Tim Westbrook on

      Camelback Sober Living serves the population of recovering alcoholics and drug addicts. We have a strict no refund policy. When a client relapses, a refund is not given. Further, a client is immediately discharged from the home if he relapses. For example, if a client tested positive for amphetamines, he would be discharged from the home. He would not receive a refund.

      There is always an abundance of healthy food at Camelback Sober Living. Gourmet meals are served five nights per week. For example, this last week New York steaks were served on Sunday night, pork chops Monday night, tri-tip Tuesday night, cedar plank salmon Wednesday night, and cedar plank salmon again on Thursday night. Examples of side items include garlic cauliflower mashed potatoes, grilled asparagus, grilled squash, or some other kind of veggie. A salad is normally made for dinner as well. A salad might be made with spinach, raspberries, grape tomatoes, goat cheese, and pecans. Or a salad might include mixed greens, sweet peppers, mushrooms, onions, sunflower seeds, and dried cranberries. Pre-made breakfasts are available daily. Pre-made breakfasts are typically made with ground turkey, egg whites, onions, peppers, and topped with Sriracha. An avocado is a tasty addition to this healthy, high-protein meal. Pre-made salad mix is available for daily lunches. Salad mix includes ingredients such as mixed greens, sweet peppers, onions, mushrooms, blueberries, and sunflower seeds. Seasoned, shredded chicken is portioned out and in the refrigerator ready to add to the salad for a tasty lunchtime meal.

      There is a high level of structure, accountability, and safety at Camelback Sober Living. Alcoholics and drug addicts that are new to recovery need this structure and accountability. The bottom line is this; drinking or using drugs while at Camelback Sober Living is not tolerated. If an individual drinks or uses while living at the home, he will likely be discharged. He will not receive a refund. Camelback Sober Living is a program for people that want long-term recovery and that are willing to do the work to get long-term recovery.

      A tour can be scheduled for any individual interested in Camelback Sober Living. References from past and present clients can be provided upon request. Contact [email protected] or 602.751.4866 for more information.

      http://www.CamelbackRecovery.com

  4. CSL was a lifesaver for me! After spending 12+ hours a day in IOP every day for 10 days I was so grateful to come home to a delicious, hot dinner every night…I did not have the capacity or energy to fix anything for myself or to do much other than a drive-thru, which I didn’t really want anyway. There was a tremendous opportunity to meet and bond with other men in recovery and share our strength and hope. This was nice to do after spending the day delving into my addictions and a painful past. Tim Westbrook, Owner, held nightly check-ins and each of us was held accountable for maintaining curfews and house chores. This gave everyone some “skin in the game” and made for a nice division of labor. Breakfast and dinners were all super healthy choices and planned out with input from us. CSL truly took a load off of my mind and allowed me to concentrate on doing what I came to Phoenix for—fixing me. It was also good to have a laugh after long days of therapy and Tim is a great facilitator for discussions ranging from addiction to yoga and everything in between. Last, the location was perfect, a $10 lyft ride to everything—Scottsdale Mall or the Airport and everything in between.

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