Burnaby Centre for Mental Health and Addiction Reviews, Cost, Complaints
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Burnaby Centre for Mental Health and Addiction


British Columbia CanadaBurnaby Centre for Mental Health and Addiction Review

BC Mental Health and Substance Use Services operates the Burnaby Centre for Mental Health and Addiction, a long-term residential program for those with significant co-occurring disorders. In order to be admitted into the program, clients must be referred through a medical or social services agency referral source.

Burnaby Centre opened in 2008 and was one of the first in Canada to treat persistent and severe mental health and substance abuse in a long-term residential setting. As such, it often receives clients from around the country and the world. The Centre accepts clients on probation and those receiving Medication-Assisted Treatment (MAT) using methadone.

BC Mental Health also operates a residential program for women—The Heartwood Centre for Women—and is in the process of opening a treatment facility for young adults, Ashnola at The Crossing.

Accommodations and Food

Burnaby Centre is a modern medical facility, and incoming clients reside in a locked unit. After an initial stabilization period, they’re moved to an open unit where they can receive visitors. Single rooms are available, though most clients have roommates. Computers and cell phones are not permitted.

Residents take their meals and snacks in the Centre’s cafeteria. The facility has multiple common areas for recreation, study and visiting. As the severity of illness varies greatly among clients, Burnaby Centre makes a great effort to balance the severity of client illness on each unit so that staff and clients can function optimally.

Treatment and Staff

Most clients reside at Burnaby Centre for six to nine months. The Centre operates on a psychosocial rehabilitation model. Clients receive a full bio-psycho-social assessment and then receive a treatment plan that includes individual and group therapy.

During the initial stabilization phase, which lasts two to six weeks, clients meet daily with a psychiatrist and then less frequently as they progress. Medication management is monitored by psychiatrists and an on-site pharmacist.

The treatment team also includes psychologists, mental health support workers, nurse practitioners, occupational and recreational therapists, social workers and a spiritual adviser. Groups use evidence-based practices such as CBT and DBT. Clients are assigned to “closed” groups according to their diagnoses, but may attend open groups that address education and life skills.

Clients are also encouraged to take part in peer support meetings, and Burnaby Centre hosts multiple AA/NA and SMART Recovery groups on-site each week. Clients usually have a case manager from their referral source before they enter treatment. Their case-manager works to ensure they’re progressing at Burnaby and that they have options for continuing care and stable housing upon their discharge.


Clients can work on education goals with the on-site teacher. Residents also have acupuncture appointments periodically. Family can visit after hours during the week and on weekends, and Burnaby also provides culturally-sensitive treatment for Aboriginal clients.

In Summary

Burnaby Centre for Mental Health and Addiction has been treating addicts with persistent and severe mental health disorders for nearly a decade. Its holistic curriculum and multi-disciplinary treatment team ensure that clients can address health and recovery from multiple angles, such as processing groups and educational and recreational activities. Burnaby Centre’s success has earned it a national reputation that results in its diverse client population and accomplished treatment team.

BC Mental Health and Substance Use Services Location

Translational Research Building
938 West 28th Ave, Fl 3
Vancouver, BC
V5Z 4H4

Burnaby Centre for Mental Health and Addiction Cost

Province subsidizes most clients/call for self-pay rates. Reach Burnaby Centre for Mental Health and Addiction by phone at (604) 875-3599 and by email at info@bcmhari.com. Find Burnaby Centre for Mental Health and Addiction on Facebook

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