Balance Treatment Center Reviews, Cost, Complaints

Balance Treatment Center

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balance-treatment-centerThe Basics

While Southern California has many rehab options, not all of them are located in the Santa Monica Mountains. Created by Dr. Ronald D. Sager, Balance Treatment Center follows a non-12-step based model of treating addiction, focusing instead focus on holistic healing. Through therapy, educational tools, a wide variety of physical fitness activities and community living, clients find recovery outside the world of AA.

Accommodations and Food

Recovery at Balance Treatment Center is done in style. Clients live in a beautiful home in Calabasas that can house six and has expansive views of the Santa Monica Mountains. The home is open and airy and designed with an attractive visual sense with wood, floor-to-ceiling windows and contemporary art.

The accommodations are comparable to a boutique hotel, once again keeping things sleek and modern. The semi-private bedrooms are fairly big, featuring twin-sized beds, lush linens, a sitting area with leather chairs and plenty of closet space. Still, these rooms are shared between three clients at a time. The private rooms are smaller, featuring a queen-sized bed, colorful throw pillows, wooden dresser and a private balcony, but cost considerably more ($15,000 a month). The bathrooms contain over-sized tubs, rainfall shower heads and soft towels.

When it comes to entertainment, the home features a family room with magazines, movies and a large flat screen TV. A covered patio offers ping pong and board games. To keep residents physically active, professional trainers come on-site four times a week, leading yoga classes, Zumba and martial arts but, unlike many other luxury facilities, clients must visit an off-site gym for any other kind of workout. For those who enjoy being outside, beach walks and hikes happen on a regular basis.

The Tuscan kitchen is where all of the food is prepared by a professional chef. Three meals a day are served family-style. Coffee, healthy snacks and cold beverages are available at all times during the day. Meals can be eaten on the outside patio, where smoking is also allowed.

Treatment and Staff

In addition to treating substance abuse, Balance Treatment Center provides mental health support. Issues such as depression, anxiety, ADHD, bipolar disorder, borderline personality disorder, schizophrenia and PTSD can all be addressed during treatment. The rehab uses evidence-based practices such as CBT, DBT and motivational interviewing as part of treatment. Upon admission, all clients receive a full psychological and medical evaluation, determining the specific needs of their recovery. Treatment time is typically a brisk 30 days, although clients can extend it if they wish.

A major benefit of this program is daily individual therapy with a Master’s-level therapist. Residents also participate in group therapy, which focuses on topics such as relapse prevention, nutrition, stress, processing, grief and nutrition. EMDR is also used on an individual basis for special trauma needs.

While this program is non-12-step, it does offer SMART Recovery, an alternative recovery support group that occurs once a week and focuses on eliminating behaviors around addiction. There is no mention of the 12 steps anywhere and group members do not have to identify as addicts before they share.

Family members are able to visit with their loved ones on the weekends, in addition to participating in multi-family therapy sessions.

The staff at Balance Treatment Center consists of therapists, psychiatrists, psychologists, medical doctors, a dietitian, a music therapist, executive chefs and a nursing director.

Extras

Typically, the pricier the rehab, the more “extras” they have to offer; Balance Treatment Center is no exception. Still, while massages are included in the price, acupuncture sessions are an out-of-pocket cost. In addition, all neurofeedback therapies and psychological testing cost extra.

Balance Treatment Center believes in holistic, alternative methods of recovery. Clients have the chance to participate in pet therapy, playing with shelter dogs and taking them for walks. There is also music and art therapy.

In Summary

Balance Treatment Center has a lot to offer in terms of amenities and therapy. It is worth noting, those who want at least an introduction to the 12-step model will not find it through this program. Otherwise, this is a very promising option for beginning the road to recovery.

Balance Treatment Center
4505 Las Virgenes Rd, Ste 202
Calabasas, CA 91302

Balance Treatment Center Cost: $47,000 (30 days). Reach Balance Treatment Center by phone at (855) 414-8100. Find Balance Treatment Center on Facebook

Do you have a complaint or review of Balance Treatment Center to add? Use the comments area below to add your Balance Treatment Center review.

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3 Comments

  1. Balance Treatment Center came to the hospital to interview and assess their potential client on Friday February 10, 2017 and approved him to be a patient in their care.
    After which Balance Treatment Center negotiated a Single Payer Agreement with Blue Shield of California under the patient’s policy of insurance and the Blue Shield Mental Health Counselor.
    The patient arrived at noon on Feb. 14, 2017 to Balance Treatment Center after employees from Balance Treatment Center picked him up from the UCLA hospital.
    In less than 24 hours, Balance treatment Center’s Dr. Jill Maine contacted the patient’s parents to insist that they pick him up as he was not a good fit for their treatment program.
    The patient’s parents knew that they could not just pick up their son as that was not a safe medical option and Balance Treatment Center than said that if we refused to do so, they would call the police and tell them that the patient was a threat to staff and when the police arrived the police categorically did not believe Balance Treatment Center’s lies and said that the patient was calm and respectful and just wanted to go to sleep. Dr. Jill Maine than told the Deputy by the name of Matt Daou from the Lost Hills Sheriffs 818-878-1808 that they would charge their own patient with Criminal Trespass if the police would not force him off their property!
    The patient’s parents had no medicines for him and Balance Treatment Center knew that that their patient was considered acute when they approved him for their residential treatment program just one day earlier.
    Balance Treatment center took the patient from a safe environment in the hospital only one day earlier, received 100% compensation through a single Pay agreement through Blue Shield MHSA managed care, and than within 24 hours threatened their own patient with criminal trespass if the police would not forcibly remove their patient from their residential care facility. Dr. Jill Suzanne Maine ordered the officers to do this from the comfort of her own home, and her number is 818-620-6882. The Lost Hills Sheriff’s watch Commander Patin at 818-878-8708 can verify just how many times this business does this sort of thing against their own patients. These reckless acts should in and of itself cause Balance Treatment Center to lose their license to do business. Balance Treatment Center solicits business through advertising and their website and they claim that they take care of mental health patients but than kick them out to the streets when their patient actually require their medical services. Balance Treatment Center is a fraudulent outfit that literally causes significant harm to their patients and caused this patient to be forced by police to leave Balance Treatment under the threat of a criminal trespass arrest! Balance Treatment Residential Center is now under investigation by the Joint Commission jointcommission.org and Blue Shield of California and Dr. Jill Suzanne Maine (license number 25472) has a pending complaint with the California Board of Psychology under complaint number 6002017000149 and patients and families should NOT EVER consider being treated at any Balance Treatment Residential or Outpatient program!

  2. Balance Treatment Center came to the hospital to interview and assess their potential client on Friday February 10, 2017 and approved him to be a patient in their care.
    After which Balance Treatment Center negotiated a Single Payer Agreement with Blue Shield of California under the patient’s policy of insurance and the Blue Shield Mental Health Counselor.
    The patient arrived at noon to Balance Treatment Center after employees from Balance Treatment picked him up from the UCLA hospital.
    In less than 24 hours, Balance treatment Center’s Dr. Gil Mean (Gil Main) contacted the patient’s parents to insist that they pick him up as he was not a good fit for their treatment program.
    The patient’s parents knew that they could not just pick up their son as that was not a safe medical option and Balance treatment Center than said that if we refused to do so, they would call the police and tell them that the patient was a threat to staff and when the police arrived the police categorically did not believe Balance Treatment Center’s lies and said that the patient was calm and respectful and just wanted to go to sleep. Dr. Gil Mean than told the Deputy by the name of Matt from the Lost Hills Sheriffs 818-878-1808 that they would charge their own patient with Criminal Trespass if the police would not force him off their property.
    the patient’s parents had no medicines for him and Balance Treatment Center knew that that their patient was considered acute when they approved him for their residential treatment program.
    Balance Treatment center took the patient from a safe environment in the hospital only one day earlier, received 100% compensation through a single Pay agreement through Blue Shield MHSA managed care and than within 24 hours threatened their own patient with criminal trespass if not forcibly be removed from their residential care facility. Dr. Gil Mean ordered the officers to do this and her number is 310-620-6882. The police at 818-878-8708 can verify just how many times this business does this sort of thing against their own patients which should in and of itself cause them to lose their license to do business. Balance Treatment Center solicits business through advertising and their website and claim that they take care of mental health patients but than kick them to the streets when their patient actually requires their medical services. Balance Treatment Center is a fraudulent outfit that literally causes significant harm to their patients and caused this patient to be forced by police to leave Balance Treatment under threat of a criminal trespass arrest! Balance Treatment Residential Center is now under investigation by the Joint Commission http://www.jointcommission.org and patients and families should NOT EVER consider being treated at any Balance Treatment Residential or Outpatient program!

  3. I had agreed to do the inpatient program at Balance Treatment Facility to help with my insomnia and anxiety and then paid a 5 thousand dollar deposit to secure a room for treatment. The documents about the program that they sent over, however, did not mention that during the night someone would check in every 15 minutes and that a patient could not lock the door. Nowhere was this mentioned (in their 21 page handbook) or to me via phone or email before the 5 thousand dollars was handed off to them.
    The door opening every 15 minutes and not being able to lock the door would prevent me from sleeping at all as I am a major insomniac. I wanted to do the program for insomnia and would not be able to be treated if someone kept opening the door and waking me up. In fact, in order for me to be relaxed to fall asleep I need to have the door locked. This has been the case my entire life. I would’ve been exhausted and untreatable had I not been able to lock the door to fall asleep.
    It was only after they took the 5 thousand dollars that they just so happened to mention this. I even had read their 21 page handbook several times and nowhere was this mentioned. I mean 21 pages! They couldn’t mention something that significant? Not one sentence in a 21 page handbook?! Really??
    So, after realizing the inpatient program was not going to work for me, it was at that point that they offered outpatient “group” therapy, something I was not interested in, that said some group was apart of the inpatient program, but group exclusively was not something I was interested in. It was at this point that I had asked for a refund and they said no! That they were in fact going to keep the money, which by definition, is theft.
    Then, after some heated back and forth they mention I could do one on one appointments with the head therapist, Dr. Sager and I liked that idea. I then requested that they transfer the 5 thousand dollars to be used towards these sessions, which is only fair and the right thing to do.
    They then responded saying that the one on one sessions, with Dr. Sager have nothing do to do with the Balance Treatment Center… meanwhile, on their website Dr. Sager is listed as the CEO and Medical director of the Balance Treatment Center! They claimed his ‘private practice’ is a seperate entity, yet it is located at the same exact place! WTF?!!
    Now, how can Dr. Sager, the CEO and Medical Director of the Balance treatment facility have a private practice at the same address and claim that they are completely seperate entities? I mean, the man is the friggin’ CEO of the place. We paid 5 thousand dollars to the Medical director of Balance and he wouldn’t honor that for therapy sessions with him!
    Long story short – they stole 5 thousand dollars. They lied or ‘failed to provide sufficent information’ about their program and when called out about it they starting acting very rude, didn’t return phone calls and Dr. Gali Gill was extremely rude. In their defense there was one lady who worked there who wasn’t rude, but she passed the buck along to Dr. Gill who was extremely rude.
    Also, in their defense I never personally spoke to Dr. Sager. Although, I can confidently say that any person (especially one who runs a mental health treatment center) would be expected to be compassionate and understanding. They lied and robbed us of 5 thousand dollars. I would strongly suggest to anyone to be very weary of any dealings with this place.
    That said, I never did any treatment there so I cannot say whether their program works or doesn’t, just that they should’ve done the right thing and returned the 5 thousand or honored it and transfered it to sessions. To me, and anyone reading this, I would say they behaved in a crooked and illegal manner. I am considering taking legal action against them, yet 5 thousand would be a small claim and it might not be worth the hassle/expense of it. I just wanted to write this so anyone who is considering the program knows the truth about how they conduct themselves.

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