Avalon Malibu Reviews, Cost, Complaints

Avalon Malibu

5
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The Basics

Founded in 2011, Avalon Malibu has carved out a niche in Malibu’s luxury scene by specializing in mental health issues as a primary diagnosis. Clients suffering from depression, anxiety, eating disorders, OCD, PTSD, personality disorders and more can stay at Avalon regardless of whether they also have problems with substance abuse.

Accommodations and Food

Avalon leases two properties in the remote northern end of Malibu. The Cottage House is home to its substance abuse and addiction treatment program, which includes detox when necessary. With stunning balconies overlooking the ocean, a swimming pool and bright, airy interiors, it certainly doesn’t fall short in the comfort department. The Grand House (in Encinal Canyon) has a dramatic staircase in the foyer and a grand piano in the living room. It’s also home to Avalon’s mental health treatment program. Both houses are co-ed, and most bedrooms are private. Private access to the beach is a perk for both residences. A location on the far northwestern end of Malibu, only a couple miles from the Ventura County line, making this a private, relatively remote option for those wanting seclusion during treatment.

Meals at both facilities are prepared by gourmet chefs and, in keeping with rehabs that also treat eating disorders, healthy, well-balanced options are always on the menu. Nutritional counseling is not only available but also a big part of the program at Avalon.

Treatment and Staff

Avalon offers a Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) treatment at a separate facility in Zuma Beach and are willing to work with most PPO insurance plans. It also promises a myriad of therapy options, be it traditional, cutting edge, Eastern or Western. On one side of the buffet is a mind-boggling variety of integrative therapies, including both Chinese and Ayurvedic medicine. On the other, clinicians provide evidence-based practices like CBT, DBT and EMDR. Individual therapy occurs at least three times a week, and family and couples therapy are also available. And in keeping with the smorgasbord of offerings, clients can choose to participate in either 12-step or SMART Recovery meetings. The philosophy is that all the treatment variations at Avalon share a unifying focus on mindfulness practice as well as on identifying the underlying causes of mental illness and addiction.

The staff of 35 employees has both medical, clinical and wellness components. All doctors, nurses, therapists and resident advocates are kept educated and trained on the latest recovering research and treatment tools. Holistic treatment and experiential therapies are fully represented with a psychodramatist, massage therapist, neurofeedback specialist and Chinese medicine specialists also on hand.

Extras

Avalon espouses a “Sanctuary Model” of stress reduction and lifestyle changes—through recreation people can “re-create” their lives. In typical Malibu fashion, outdoor activities are plentiful, including yoga, hiking and even paddle boarding off the treatment center’s private beach. Clients also have access to the aforementioned multitude of alternative therapies like sweat lodge therapy, art therapy, acupuncture, writing therapy and a ropes course.

In Summary

Avalon is a very solid option for those looking to recover the Malibu way. The wellness balance is commendable and it implements the best of both 12-step and holistic worlds.

Avalon Malibu
30765 Pacific Coast Hwy, Ste 376
Malibu, CA 90265

Avalon Malibu Cost: $45,000 (30 days). Reach Avalon Malibu by phone at (888) 958-7511. Find Avalon Malibu on Facebook, Twitter, YouTube, LinkedIn and Google+

Do you have a complaint or review of Avalon Malibu to add? Use the comments area below to add your Avalon Malibu review.

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5 Comments

  1. This place is a Joke!!!! Called twice refused to look at my insurance card wanted to send me to another place. WHAT A SCAM!!!! Don’t even bother they are way over priced for treatment you can get else where. Just Stay Away!!!!!

  2. If I could give this place negative stars I would. They should be ashamed of themselves for saying that they help people – they are unqualified thieves.
    My sister went to Avalon for help with mental health and substance abuse. Our family was desperate. The price tag is astronomical, but my family went to major lengths and took a hard financial hit to send her to Avalon, with so much hope that she would recover.
    My sister truly needed help, and they were unable to give it to her. Plain and simple. The facility is super ritzy and fancy, and on the outside it looks like the programs they have are helpful, but she says she got little to nothing out of the group therapies and daily structure. The stories she tells about the daily programming are absurd – she said that many of the people working there were interns, or not certified at all. She even said that one of the RAs was using his personal phone to take pictures of clients, which is absolutely illegal per confidentiality, but that there was no accountability for anyone.
    10 days in to the program, we got a call saying that they had dropped her off at a Starbucks nearby, and that it was our responsibility to find her and get her home safe. WHAT!?!? She said that she broke some kind of “house rule” like hanging out with a guy and kicked her out with no notice. To leave someone with mental health issues and substance abuse issues on the side of the road is freaking insane. Regardless of what was going on with her, at the price tag of $70,000 a month, they should have been able to help her in some way. They weren’t able to stop anything in its tracks or address her issues. They are clearly unqualified to HELP someone seeking healing and mental health. We came to them after research, and with hope, and they quite literally left her on the side of the road.
    If they aren’t equipped to deal with clients like my sister, they should never have accepted her. Instead, they accepted her, couldn’t help her, took the money, and had her bed filled within a few hours with another client. My parents tried refuting the charges to no avail – they were still held responsible for a huge sum of money.
    Pure thievery – places like this need to be held accountable for making money off of the most vulnerable people.

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