The Addiction Network Reviews, Cost, Complaints

Addiction Network

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[block]0[/block]The Basics

Addiction Network, which also goes by the name Elite Rehab Placement, is a 24-hour phone line and website that serves as a referral resource for those searching for addiction treatment for themselves or a loved one. Addiction Network is able to match individuals with detox, inpatient and outpatient programs that assist with substance abuse, dual diagnosis and eating disorders, just to name a few. It has relationships with faith-based, non-abstinence based, 12-step, non-12-step, holistic and clinical treatment centers. While its website allows searching through a number of filters such as cost, location, demographic or specific substance, oftentimes there are not resources listed in particular states and the user is directed back to contact information for Elite Rehab Placement. Addiction Network does offer a call-in service where a person can speak to an “addiction specialist” and “insurance verification specialist,” usually someone in recovery, who can assist with the process of selecting the appropriate rehab. Addiction Network is based in Southern California but can work with clients outside of the state.

The Process

The receptionist asks the caller to identify him or herself by name and asks whether he or she is calling on behalf of themselves or a loved one. After the caller establishes who’s in need of help, Addiction Network reps ask the caller to confirm whether the person struggling is willing to get help. If caller is reaching out on behalf of a loved one and believes he or she might not be willing or ready yet, Addiction Network recommends that they still proceed with the search process in hopes of being able to present options to the person in need.

Details regarding insurance coverage are requested in the initial phone call. The name of the insurance company and the person’s member identification number are preferable but not required; Addiction Network can potentially gather the information it needs with the person’s full name and the name of their insurance company or type of policy. According to the team at Addiction Network, there are no insurance companies that are necessarily better than others but the extensiveness of their substance use disorder treatment coverage can vary.

Addiction Network does help people who do not want to go through insurance but they don’t recommend it because it’s usually significantly more costly and there is no downside to going through insurance. Once insurance details have been confirmed, the receptionist connects the client with a lead counselor.

In order to be connected to a lead counselor, the caller must provide his or her name and phone number for a return call. When someone ultimately is connected to a lead counselor, a file is created with basic information about the case and the name of the person in need of treatment, even if it’s just a first name. The lead counselors are either in recovery or have worked in the field. They are not actual counselors but are are titled “addiction specialists.”

The Rehabs

Addiction Network primarily works with mid-range to high-end placement, ranging from $18,000 to $30,000 for 30 days of residential treatment. For those seeking longer stays, 60- or 90-day plans are also available. The bulk of the inpatient treatment programs it recommends emphasize individual over group therapy, have on-site medical staffs and upscale accommodations with private or a max of two people per bedroom. Physical activity and good nutrition are also always part of its go-to suggested facilities. As previously mentioned, medication management and other psychiatric resources for co-occurring disorders can also be factored into the decision making process.

Addiction Network’s main facilities include Avalon MalibuCalifornia Coast, a detox and inpatient treatment program combined; Get Real Recovery, an Intensive Outpatient Program (IOP)/sober living hybrid in the beachside town of San Juan Capistrano, California; Luminance Recovery, a holistic treatment program that caters to dual diagnosis clients, also in San Juan Capistrano, California; Monarch Shores, another holistic seaside program that offers both 12-step and SMART Recovery; New Start, a detox network in Southern California; Sober Spot Recovery, an outpatient facility with emphasis on treating co-occurring disorders in Laguna Hills, California; Sovereign Health, a multi-faceted network based in San Clemente, California but with locations in Arizona, Florida and Utah; and South Coast Counseling and Psychological Services (now known as Wel-Mor Psychology Group, Inc.), an Orange County staple with IOP options in multiple locations.

Currently Addiction Network prioritizes facilities it works with in Oregon, Washington and California (though it’s worth noting that all of the featured facilities on its site are in California) but should none of those options be deemed a good fit for the client, they say they can try to find others.

Additional Information

Other related services that can be provided by Addiction Network include arranging an introduction to organizations that can provide interventionists or professionals armed with the skills to assist with legal/court issues.

There is no charge for the client to utilize the services of Addiction Network. Addiction Network does not generally refer to rehabs outside of the country but can upon request.

In Summary

A user-friendly website and a number of treatment options all make Addition Network a solid option for those seeking treatment. The process of trying to get clean and sober can be very overwhelming but taking the action to begin recovery doesn’t have to be.

Addiction Network Phone Number

Want to learn more about Addiction Network? Reach Addiction Network by phone at (877) 755-1490 or by email. Find Addiction Network on Facebook, Twitter and Google+

Do you have a complaint or review of Addiction Network to add? Use the comments area below to add your Addiction Network review.

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